French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,848 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of food but they don't let you know when a product is not available. They just refund you - no curtesy email, nothing, which I find quite rude really”

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Posted 4 years ago

Very sorry for this missing item, you can find out what if anything is missing, if you go to the your account section of the website, from your order history at the bottom of the page. When we update the order, it also updates their and any missing will be listed at the bottom of the order if you download it.

Posted 4 years ago

“Quick delivery of items ordered”

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Posted 4 years ago

“Placing the order was easy and delivery was as good as expected.”

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Posted 4 years ago

“Efficient service”

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Posted 4 years ago

“Positives-- Ease of ordering,good communication,swift and safe delivery, Negatives--None. Excellent service.”

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Posted 4 years ago

“Every thing I ordered was perfect, delicious, as usual. Delivered as asked for, timing perfect, and I am really pleased. Many thanks French click.”

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Posted 4 years ago

“The only place I can get my favourite deodorant. Easy to order quick to get to me”

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Posted 4 years ago

“Excellent service and great to be able to get real french provisions! Only problem is some items were apparently out of stock even though said to be in stock when ordered.”

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Posted 4 years ago

“I ordered three Duck Breasts (Magret de Canard). They arrived perfectly packed and in well-chilled condition surrounded by an ice pack (I live in the Lake District so it was a long journey). The notifications of the arrival time were excellent. All in all, I shall be using French Click again.”

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Posted 4 years ago

“Sack your IT expert he has destroyed what was a User friendy site and made it almost unusable. It is difficult to navigate, has far too much garbage and has every sign of a bored, under utilsied IT staff. I almost gave up trying to use the site, The old site was clear , concise and vbvery easy to use. For goodness sake see reason”

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Posted 4 years ago

“Great products and delivery times!”

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Posted 4 years ago

“I’m not impressed at all with this company. I placed an order 2 and a half weeks ago and it still hasn’t even been posted. I was told a while back that they were still waiting for it but I’ve had no updates or offers of how I’d like to proceed. Unfortunately, I won’t be using them again.”

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Posted 4 years ago

Very sorry about this. It seems you have ordered an item we have a temporary stock problem with. Customer service should have been in touch or please e-mail customerservice@frenchclick.com or call us o 02077371024

Posted 4 years ago

“Affordable prices, always find everything I need for my French cravings!! Perfect packaging and delivery times respected”

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Posted 4 years ago

“By far the best online and delivery service I have seen. Thanks again for making it happen for my dad’s birthday !!”

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Posted 4 years ago

Thanks for your comments!

Posted 4 years ago

“Excellent service! All products came chilled and in perfect conditions”

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Posted 4 years ago

“Excellent products and service will use again!”

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Posted 4 years ago

“Tres bon !”

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Posted 4 years ago

“Excellent range of products, fast delivery. Would like more sugar free or no added sugar products if possible though”

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Posted 4 years ago

“Super fast delivery, products exactly like you buy in France, delicious :)”

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Posted 4 years ago

“I have never had problems with payment or receiving my items. Hence I am happy.”

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Posted 4 years ago

French Click is rated 4.6 based on 10,848 reviews