Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,116 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,116 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good service, I always use Freight link”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and that you always use our services!

Posted 4 years ago

“Easy booking and advise re export documents and stenaline forms, from Ivan and the team (also had advise from the sister company customsLink who were also very helpful). We had to re-arrange booking which was no problem. All very helpful. Will be booking through them again.”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that Ivan was able to help you through the booking process and that you were also able to get advice and support from our sister brand, CustomsLink. We will pass your feedback along to Ivan and the CustomsLink team!

Posted 4 years ago

“Perfect respons”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us!

Posted 4 years ago

“very good and fast service”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you have had a great experience with us and that you found the booking process to be quick and simple!

Posted 4 years ago

“Very fast and easy booking.”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and found the booking process to be fast and easy!

Posted 4 years ago

“All perfect, quickly and easily.”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a positive experience with us and that your booking was organised quickly and easily!

Posted 4 years ago

“excellent customer service from georgina who sorted out our problems at 10pm in time for us to catch our ferry.”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you had a great experience with us and that Georgiana was able to resolve your issues so that you could catch your ferry! We will pass your feedback along to her!

Posted 4 years ago

“Good Service. Flexible.”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are glad to hear that you have had a great experience with us and that you have found our service to be good and flexible!

Posted 4 years ago

“Just as always! Perfect, fast service. Thank you!”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We're so glad to hear that you've had a positive experience with us and that you've found the booking process to be quick!

Posted 4 years ago

“Weiter So Selbst bei einem Nicht erscheinen oder einer fehl Buchung wurde nach einer Kundenorientierte Lösung Gesucht und auch immer Gefunden.”

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Posted 4 years ago

Dankeschön!

Posted 4 years ago

“Yani is the best!”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that Yani was able to help you through the booking process! We will pass your feedback along to him!

Posted 4 years ago

“Pan Łukasz jest profesjonalnym opiekunem Klienta”

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Posted 4 years ago

Dziękuję Ci!

Posted 4 years ago

“Ease of use 24/7”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review, we're so glad that you've had a great experience with us and find our app easy to use!

Posted 4 years ago

“An incredible fast service by Georgiana P who sorted out my change of booking and port pass in less then 5 minutes late on a Friday evening. Well done”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that Georgiana was able to help you through the booking and port pass processes! We will pass your feedback along to her!

Posted 4 years ago

“Quick and easy way to proceed any booking”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you have had a great experience with us and found the booking process to be quick and easy!

Posted 4 years ago

“Nice People”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We're so glad that you had a good experience with us and that our team was able to help you through the booking process!

Posted 4 years ago

“Много благодаря на целия ви екип. Удоволствие е да се работи с Вас. Фирма МКМ КИРЧЕВ ТРАНС ЕООД Излазва сърдечни благодарности за вашият професионализъм.”

Freightlink 5 star review on 3rd October 2021

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Posted 4 years ago

Благодаря ти!

Posted 4 years ago

“Very convenient site, good deals. Thank you”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you have had a great experience with us!

Posted 4 years ago

“Really helpful staff...thank you. You do need to adjust the on line system to allow booking a ferry without Port Access Pass. I paid for one to enable booking outward and told by Dover they have not been using them since June /July! Manually booked a return with your office help without having to buy a dock access pass”

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Posted 4 years ago

Thanks for your great review and feedback. It looks like there has been some confusion between the Kent Access Permit, which is no longer required (as mentioned) and Port Pass (GMR/Logistics Envelope), which is a customs clearance requirement. We will look at how we can make the terminology clearer.

Posted 4 years ago

“A relatively short time to get through to speak with an actual person! Then a very positive response and I received the information I needed via email within minutes. Fantastic service.”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you have had a great experience with us and that our team have been able to help you navigate the booking process quickly and easily!

Posted 4 years ago

Freightlink is rated 4.8 based on 3,116 reviews