Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,349 Reviews

95 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Polski

Italiano

“Thank you for the great support. I was very happy to talk with mr urma rama on german. Made it much easier to get all the informations i need. He was very polite and competent. For bookings in the future i will contact mr rama directly”

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Posted 3 years ago

Thank you for your review, Jonas. We are thrilled to hear that you have had a positive experience with us & will pass your comments on to Mr Rama and the team.

Posted 3 years ago

“It's ok, very quickly, good and simple Thank you”

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Posted 3 years ago

Thank you for your review, we look forward to working with you again!

Posted 3 years ago

“Ich habe mich heute mit Herr Rama telefoniert , die Kommunikation war sehr gut da der Herr war sehr nett und hat uns erklärt wegen die neue Optionen wir werden Zukunft unserem Fähre ticket und eure tunnelticket über Freightlink buchen. vielen lieben Dank für die Nette Gespräch. MfG Bouchaar”

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Posted 3 years ago

Vielen Dank für Ihre Bewertung ! Wir freuen uns das sie wieder mit an bord sind

Posted 3 years ago

“Great customer service. I was delighted to receive a call from Joe on my way to the Eurotunnel. He had taken the time to check my travel details and was after some missing information. His proactivity made everything very smooth when I arrived. Also a note of thanks to Patrick and Patrick with previous bookings / sailings.”

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Posted 3 years ago

Thank you for taking the time to leave us such a detailed review. We're thrilled to hear that you have had a good experience with us and that our team could support you with your bookings. Have a great day!

Posted 3 years ago

“Very helpful and professional staff and will happily use again.”

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Posted 3 years ago

Thank you for your review, we look forward to working with you again!

Posted 3 years ago

“Good service and nice agent Umar Rama!!!”

Freightlink 5 star review on 4th November 2022

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Posted 3 years ago

Thank you for leaving us a review (and for the brilliant photo)! We are pleased to hear that you have had a positive experience with us. Our team are always here to help

Posted 3 years ago

“Sehr schneller Anruf nach Registrierung, sehr netter und hilfreiche Kontakt mit Rückruf!”

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Posted 3 years ago

Vielen Dank für Ihre Bewertung !

Posted 3 years ago

“Alles Super”

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Posted 3 years ago

Thank you for your review! Have a great day

Posted 3 years ago

“Thanks again”

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Posted 3 years ago

No problem, our team is always here to help. Thank you for your review!

Posted 3 years ago

“servizio ottimo”

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Posted 3 years ago

Grazie per la recensione positiva. Siamo sempre a disposizione e contenti di esservi utile. A la prossima!

Posted 3 years ago

“Many thanks to Mr Rama for helping. A german speaking guy is a really great help. Thanks so much.”

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Posted 4 years ago

Morning! Thank you for your review. We are thrilled to hear that you have had a positive experience with us & will pass your comments on to Mr Rama and the team.

Posted 3 years ago

“Crossing was cheaper than booking direct with the ferry company. Staff were very helpful in responding to our queries as we had never booked as freight before for a one-off crossing with a commercial vehicle. Booking with Freightlink was especially useful as our booked sailing was cancelled at the last minute and it was extremely easy to swap to another carrier by phone at relatively short notice.”

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Posted 4 years ago

Hi Graham, thank you for your review! At Freightlink, we aim to do 3 things really, really well: 1- Save you time, by responding to all queries as soon as possible. 2- Save you money, by providing industry-leading rates for as many of our 1000+ routes as we can. 3- Save you stress, by taking the guesswork out of transport with our expert advice. So, it's fantastic to hear that you had a positive experience with us & that our experts could help you do all 3. For any future freight booking queries, don't hesitate to get in touch with our team. Have a great day!

Posted 3 years ago

“Had se customs issues anf staff were very helpful when I called for advice.”

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Posted 4 years ago

Morning, Frans. Customs can certainly be a challenge, but we're happy our team could help! Thank you for taking the time to leave us a review

Posted 3 years ago

“Once again Freightlink helped us with great service. Especially Mr. Umar Rama supported us very well again.”

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Posted 4 years ago

Thank you for another great review, Tobias! It's great to hear that you're still happy with our service. We'll pass your comments on to Umar

Posted 4 years ago

“Daniel was mega helpful! There was an issue with our booking and now there isn't. Doesn't get better than that”

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Posted 4 years ago

At Freightlink, problem-solving is what we do best, so it's great to hear that our experts could help! Thank you for taking the time to leave us a review. We will pass your great comments on to Daniel and the team.

Posted 4 years ago

“First time using the freight side of Irish ferries a daunting prospect at first glance the paperwork seems endless, however first class assistants from your Team managed to get things sorted today before my departure early tomorrow.”

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Posted 4 years ago

Hi Austin, thank you for leaving us a review! We are thrilled to hear that you have had a positive experience with us and we will pass your fantastic comments on to the team. Have a great day

Posted 4 years ago

“Really easy to use and the correct options. If you have a question by email, you get quickly a helpfull answer. Thank you Yanislav Ivanov for all the help.”

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Posted 4 years ago

Hi Wim, thank you for the great review! Our expert team are always here to help. We'll pass your great comments on to Yani and the team - we look forward to working with you in the future

Posted 4 years ago

“Good cooperative , if possible made reservation, kind that work polish people in your company , the best”

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Posted 4 years ago

Hi Marko, thank you for leaving us a review! We are thrilled to hear that you have had a positive experience with us and we will pass your fantastic comments on to the team. Have a great day

Posted 4 years ago

“Perfect customer service, many thanks to Mr. Rama”

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Posted 4 years ago

Thank you for leaving us a review, we really appreciate it. Our expert team is always here to help. We'll pass your great comments on to Mr Rama.

Posted 4 years ago

“Umar is doing a really Great Job! Grateful that there is a german speaking colleague”

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Posted 4 years ago

Thank you for leaving us a review! We are pleased to hear that you have had a positive experience with us. Our team are always here to help

Posted 4 years ago

Freightlink is rated 4.8 based on 3,349 reviews