Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,350 Reviews

95 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Polski

Italiano

“Fine, very efficient and competitive. very simple and intuitive website”

Helpful Report

Posted 4 years ago

Morning Raimondo, thank you for leaving us a review! We look forward to working with you in the future.

Posted 4 years ago

“Thanks to the staff at Freightlink who went over and above to help us with a tricky paperwork problem at the port. It was after hours and not their problem but they helped us anyway. Special thanks to Patryk and Daniel. Chris Wright(baildon)Ltd”

Helpful Report

Posted 4 years ago

Thanks for leaving us a review, David! We are thrilled to hear that you have had a positive experience with us and will pass your comments on to the team. Have a great day

Posted 4 years ago

“Great service , great and nice people working in the call center , they helped us many times”

Helpful Report

Posted 4 years ago

Thank you for leaving us a review. We are thrilled to hear that you have had a good experience with us!

Posted 4 years ago

“O PERSOANA CARE ITI EXPLICA TOT CA SA INTELEAGA TOT OMUL .AJUTA FOARTE MULT IN MUNCA CARE O DEPUNE .TOT TIMPUL MA AJUTAT IN PROBLEMELE CARE LEAM AVUT MULTUMESC FRUMOS DOMULUI PATRICK STEFANESCU O ZI MINUNATA VA DORESC LA TOATA ECHIPA FREIGHTLINK”

Helpful Report

Posted 4 years ago

Mulțumesc!

Posted 4 years ago

“Fast respond on Sunday and problem solved with wrong date of shipping, excellent people and service.....”

Helpful Report

Posted 4 years ago

Hi Milan, thank you for leaving us a review. We are thrilled to hear that you have had a good experience with us & that our team could help solve your problem! Have a great day.

Posted 4 years ago

“I have been using Freighlink to book ferry crossings from Ireland to the UK and back for over two years now and I always find their staff to be very friendly and helpful. I have just spoken Daniel who has been more than helpful and helped me sort out the paperwork for my upcoming trip from Rosslare to Fishguard.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review. It's great to hear that you had a positive experience with us. Our expert team is always here to help!

Posted 4 years ago

“I am very happy with the service I received from freight link. They are always very helpful”

Helpful Report

Posted 4 years ago

Hi John, thanks for leaving us a review! Our expert team is always here to help.

Posted 4 years ago

“Very nice team,I was working with great pleasure with them.Good job👍👌👌”

Helpful Report

Posted 4 years ago

Hi Andries, thank you for your review! We are happy that you have had a positive experience with us. Have a great day!

Posted 4 years ago

“Excellent service, I set up an account and was struggling with paper work for the transport of tooling, the team were amazing and helped me sort it.”

Helpful Report

Posted 4 years ago

Hi Chris, thank you for taking the time to leave us a review. It's great to hear that you had a positive experience with us. Our expert team is always here to help!

Posted 4 years ago

“Daniel really helpt me very good on this stress full day!!!!!!!”

Helpful Report

Posted 4 years ago

Thank you for your review. We are pleased to hear that you have had a good experience with us and will pass your feedback on to Daniel.

Posted 4 years ago

“Jak zwykle jestescie nie zastapieni w rezerwcaji promów a wasza kolejna firma Custom link jest nie zastąpiona w dokonywaniu odpraw celnych i dokumentów gmr”

Helpful Report

Posted 4 years ago

Dziękuję Ci!

Posted 4 years ago

“Hervorragende Beratung und Buchung durch Ihren Mitarbeiter Daniel Mess. Weiter so !”

Helpful Report

Posted 4 years ago

Vielen Dank für Ihre Bewertung

Posted 4 years ago

“Excellent customer service from Denisa who was quick,efficient, polite and very knowledgeable. Denisa followed up with my query, offering the various options for crossings and ensured my booking was amended and follow up email confirmations of each booking were sent. Really great service - thank you.”

Helpful Report

Posted 4 years ago

Thank you for your review. It's great to hear that Denisa was able to provide the support you needed.

Posted 4 years ago

“I cannot recommend the customer service/booking staff at Freightlink enough for the great service they provide. In particular Ivan, Lukasz and Ana. Nothing is ever too much trouble, and it is often last minuet bookings or amendments that are thrown at them. They go above and beyond to try and accommodate our hectic and often very large movements. They always keep us up to date through the process and offer help and advice whenever we need it, for which we are all very grateful.”

Helpful Report

Posted 4 years ago

Hi, Sue. Thank you so much for your review. We will be sure to pass your brilliant comments on to the team.

Posted 4 years ago

“Én az Operátor segítségét kértem. Mester Dániel segített , kedvesen gyorsan! Köszönöm!”

Helpful Report

Posted 4 years ago

Köszönjük az értékelést, továbbítjuk a nagyszerű visszajelzést Dánielnek

Posted 4 years ago

“They make light work and a complete service”

Helpful Report

Posted 4 years ago

Hi Kevan, thank you for leaving us a review! Our multi-lingual team work incredibly hard to consistently provide our customers with an industry-leading service, so we are thrilled to hear that you have had a good experience with us. Have a great day.

Posted 4 years ago

“Perfect thanks”

Helpful Report

Posted 4 years ago

Thank you for your review! We look forward to working with you in the future.

Posted 4 years ago

“Perfect !”

Helpful Report

Posted 4 years ago

Hi Tolunay, thanks for leaving us a review! We're thrilled to hear that you have had a good experience with us and look forward to working with you in the future.

Posted 4 years ago

“Excellent service and Ivan went above and beyond to ensure we were on the ferry we needed. Thank you so much and recommend very highly.”

Helpful Report

Posted 4 years ago

Thank you for your review. We will pass on your comments to Ivan.

Posted 4 years ago

“I had just started my new admin job in the office at MRD, I needed to book ferries with return journey's Scotland to NI, I had to call customer services and had the pleasure of speaking to Daniel, he was calm and very helpful totally understanding that this was my first week. With people like Daniel to help people like me then there will be plenty of return custom. Price was reasonable considering it was still the school holidays I hope the drivers have as good service as I had. Highly recommended 5 Star + thank you so much for all your help hopefully i'll be up to speed very soon”

Helpful Report

Posted 4 years ago

Thank you for the very kind feedback, Mark. Great to hear we made your first week in your new job a little bit easier. Have a nice weekend.

Posted 4 years ago

Freightlink is rated 4.8 based on 3,350 reviews