Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,116 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,116 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Os adoro. Es un placer hacer reservas con vosotros. I simply love you guys. It's a pleasure to make bookings over here.”

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Posted 4 years ago

Thank you for your very kind review. It's great to hear your appreciation.

Posted 4 years ago

“Mui bien, e pasado todo. Gracias”

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Posted 4 years ago

Thank you for your review. Much appreciated.

Posted 4 years ago

“Hello, actually it isn‘t really clear for the success of the booking. I‘ve booked a ferry for the first time for a truck and now I‘m thinking about the „Hafenpass/passport for the port“. Then I decided to contact the chat for some help. Ana Nikitina answered me really fast and sorted it out without any issues Great service Best regards”

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Posted 4 years ago

Great to hear that Ana in our customer service team answered your questions. We will pass on your praise. Have a nice day.

Posted 4 years ago

“Always a great and efficient service from the team at Freightlink, the account website is easy to navigate and any problems they team are there until late to help”

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Posted 4 years ago

We are very proud of our app and website, so it's great to hear that you have had a brilliant experience using it. Thank you. Happy Christmas!

Posted 4 years ago

“Fast bookings! Prompt Service!”

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Posted 4 years ago

Thanks for your review, Sabin. Have a nice day.

Posted 4 years ago

“Great and friendly platform which allows you to prepare your next booking. Excellent customer service, our Account Manager Yanislav is always there when we need something.”

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Posted 4 years ago

Great feedback, Gerasim. Thank you very much. We will pass on your comments to Yanislav. Have a nice day.

Posted 4 years ago

“I recommend. Nice service”

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Posted 4 years ago

Thank you for your kind comments, Piotr. Have a great day.

Posted 4 years ago

“Excellent customer support as always! Working with Freightlink is a pleasure!”

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Posted 4 years ago

Thank you very much for your kind review Nikolay. We look forward to working with you again soon.

Posted 4 years ago

“Wery quick, thank you!”

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Posted 4 years ago

Thank you for your kind review. Have a great day!

Posted 4 years ago

“Really helpful team!”

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Posted 4 years ago

Thank you for your kind comments. Much appreciated. Enjoy your day.

Posted 4 years ago

“Your web page was really difficult to navigate, I gave up and was going to find another company but my wife called yous and spoke with a man called Daniel, he was sooo helpful, he even tried to work out your website and he had to get advice from someone else, he stayed behind after his finishing time by 30 minutes to help, I opened an account with you but if next time I go to book with yous it is still as complicated I'll find another company, you owe a big thanks to Daniel , my rating below is only based on what Daniel did”

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Posted 4 years ago

We're sorry to hear you had issues with our website. We have spoken to Daniel and he has told us in detail what the problem was. Please be advised that we are looking into this user experience as we realise that with the addition of new customs requirements, things have become more complicated. Apologies for any inconvenience caused.

Posted 4 years ago

“Very helpful staff on the phone. Very patient band tried hard to get the crossing I needed b”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and that our team were able to help you through the booking process!

Posted 4 years ago

“foarte rapid ok”

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Posted 4 years ago

Mulțumesc!

Posted 4 years ago

“Всё отлично.”

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Posted 4 years ago

Спасибо!

Posted 4 years ago

“Great service!! very friendly staff”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and found our team to be friendly!

Posted 4 years ago

“Customer service is spot on! Always there at the end of the phone when you need them. Great value, easy to understand website and we would not go anywhere else to book our ferries, thank you very much.”

Freightlink 5 star review on 1st November 2021

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Posted 4 years ago

Thanks for your review. Great to hear about your brilliant customer service experiences with us. Your continued loyalty is much appreciated. Have a great day!

Posted 4 years ago

“Easy to book and better price”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and have found the booking process to be easy!

Posted 4 years ago

“Sean è il nostro referente in lingua italiana: molto preparato e sempre disponibile, ottimo servizio al cliente. Facilità di utilizzo del sito web in totale autonomia. Consigliatissimo.”

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Posted 4 years ago

Grazie!

Posted 4 years ago

“Very good 1111”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us!

Posted 4 years ago

“Very helpful people!!!”

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Posted 4 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and that you have found our team to be helpful!

Posted 4 years ago

Freightlink is rated 4.8 based on 3,116 reviews