Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,115 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very slow to respond to an online request. We made booking request for urgent shipping booking. Never got any response, after making call next morning discovered that email adress where we got booking request, not been even Monitored by booking request team. Ended up using their competitors to get out sailing confirmed.”

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Posted 2 years ago

Hello Andy, We’re really sorry to hear about the lack of clarity with your booking. We have been informed that the paying link had been sent out right after your booking had been confirmed, however no payment had been issued. Training has now been provided to our customer service team to make sure that all the booking confirmations are being clearly communicated. This should prevent any confusion when using our service in future.

Posted 2 years ago

“i use this service every two weeks it easy to use and if i do get it wrong ill ring up and they put it right straight away”

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Posted 2 years ago

Hi Colin, thank you so much for your review, we're thrilled to hear that your experience with our service is a positive one!

Posted 2 years ago

“Lightness ja loogiline”

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Posted 2 years ago

Hello Einar, thank you for your review!

Posted 2 years ago

“Polecam współpracę”

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Posted 2 years ago

Witamy serdecznie, dziękujemy za wystawienie pozytywnej opinii!

Posted 2 years ago

“Много удобен и достъпен начин за резервации!”

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Posted 2 years ago

Благодарим Ви за отзива!

Posted 2 years ago

“I dealt withJoseph Horan who was very profeesional and very helpful”

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Posted 2 years ago

Hello Nicola, we're happy to hear that our expert was helpful. We will pass on your feedback to the relevant person, thank you so much!

Posted 2 years ago

“Péter a kapcsolattartóm profi! mindig elérhető (szabadság alatt is elértem ,ha bajban voltam ) a jó cég motorja, az ilyen munkaerő ! 2405-27152”

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Posted 2 years ago

Hello kedves Timi, köszönjük szépen a véleményedet. Szolgáltatásaink minőségével kapcsolatos visszajelzésed nagyon értékesek számunkra. Örömmel halljuk, hogy szolgáltatásaink mindig megfelelnek az elvárásaidnak!

Posted 2 years ago

“the service is great”

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Posted 2 years ago

Hello Daniela, thank you so much for your review. We're thrilled to hear that your experience with us is a positive one!

Posted 2 years ago

“Good afternoon, I would like to note the quick response to all my questions. Visibility and correctness of the employee. I am very satisfied with how they helped me in solving my problem Швидка відповідь , можливість вирішення проблеми різними варіантами … вас не залишать у біді , навіть якщо ви звернетеся після 22:00. Дуже вдячний”

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Posted 2 years ago

Hello Andrii, thankyou so much for your review! We're happy to hear that our customer service team was able to help with all your queries.

Posted 2 years ago

“I love you all.”

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Posted 2 years ago

Thank you so much for your review!

Posted 2 years ago

“Бързо и лесно.Добре информиран останах през цялото време от запазване на резервацията,до качване и слизане.Браво! Ще ви препоръчам и на други бъдещи клиенти!”

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Posted 2 years ago

Благодарим Ви за отзива!

Posted 2 years ago

“Mit den Ansprechpartner einfach TOP !!!”

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Posted 2 years ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 2 years ago

“Apart from doing what they are meant to do , their customer service team is well informed and always extremely helpful”

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Posted 2 years ago

Thank you so much for your review, we're thrilled to hear that your booking process with us is easy and hassle free!

Posted 2 years ago

“I love CustomLink. They make it easy for me as a haulier.”

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Posted 2 years ago

Hello Micky, thank you so much for your review! We're happy to hear that your experience with our CustomsLink service is postive!

Posted 2 years ago

“Friendly and helpful staff, we sorted our crossings easy and quick. Thank you”

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Posted 2 years ago

Hello there, thank you so much for a review!

Posted 2 years ago

“Freightlink were very helpful assisting me with my bookings and paperwork, great service thank you”

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Posted 2 years ago

Hello Jane Elisabeth, thank you so much for your review. We're thrilled to hear that your experience with us is a positive one!

Posted 2 years ago

“They always offer support for any problem !”

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Posted 2 years ago

Hi Cristian, thank you for so much your review!

Posted 2 years ago

“Foarte bine. Rapid si foarte intelegatori.”

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Posted 2 years ago

Vă mulțumim pentru feedback. Înseamnă foarte mult!

Posted 2 years ago

“Evrething is fine”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“SUPER MULTUMITA , recomanda cu multa caldura tuturor .”

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Posted 2 years ago

Bună ziua și vă mulțumesc foarte mult pentru recenzia dvs.

Posted 2 years ago

Freightlink is rated 4.8 based on 3,115 reviews