Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,928 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,928 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Daniel Master was very helpful in guiding me to the correct avenues for our requirements for our upcoming travel arrangements.”

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Posted 2 years ago

Thank you for your 5 star rating of Freightlink! We are thrilled to hear that you had a good experience with us and appreciate your feedback

Posted 2 years ago

“Best help from telephone crew I ever get.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Freightlink, Michał! It's great to hear that we have been able to exceed your expectations.

Posted 2 years ago

“my password did not work, i sent a message to the LINK to get a new one, but until now-no reply.... My booking is not confirmed, so difficult to make a review....”

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Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

Thanks so much for your 5-star rating of Freightlink. It's highly appreciated!

Posted 2 years ago

“Very knowledgeable, very efficient and responsive, guided me through the mindboggling process of taking our exhibition truck into the EU and back without a hitch.”

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Posted 2 years ago

Hi Alister, thank you so much for your review - we will be sure to pass your brilliant comments on to the team. If you require any further booking support in the future, please do not hesitate to contact our customer service team.

Posted 2 years ago

“After having a bit of trouble understanding some of the finer details when travelling as a freight booking (it was my first time), Daniel Mester was EXTREMELY helpful in answering my questions, and even going the extra mile of sending some of my queries through to be further looked at just to be sure everything was in order. I can't thank Daniel enough for his positive and helpful attitude, and for being so efficient and willing to assist me.”

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Posted 2 years ago

Thank you for taking the time to leave us your feedback, Emma! We are delighted that you had a positive experience with us and will be sure to pass your comments on to Daniel and the team. We truly appreciate your feedback and we are thankful that you took the time to recommend us.

Posted 2 years ago

“Много съм доволен, обслужването е на ниво”

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Posted 2 years ago

Благодаря ти!

Posted 2 years ago

“Excellent communication, very helpful. Great service, thank you!”

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Posted 2 years ago

Hi Nicola, thank you so much for taking the time to leave us a review and for being a loyal customer. We really appreciate it. Have a great day.

Posted 2 years ago

“You have exceeded my expectations. I have not used Freight link before, but the quality and the speed of responses from your customer team was expectational. All my queries were answered in an easy way. Definitely good value for money!”

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Posted 2 years ago

Thank you so much Paulina for your 5-star rating of Freightlink! It is greatly appreciated. We are so glad to hear that our customer team exceeded your expectations and we appreciate you taking the time to leave us your feedback. Have a great day!

Posted 2 years ago

“Very easy to use”

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Posted 2 years ago

Thank you so much for the 5 star rating of Freightlink. We are thrilled to hear that our solutions were easy to use. We really appreciate your loyalty and support. Thank you again!

Posted 2 years ago

“Nothing is ever a problem , everybody I speak with are very good , 11 out of 10”

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Posted 2 years ago

Hi Andrew, thank you for your review. It's great to hear that you have had a positive experience with us. Our customer service experts are available to support you with your bookings 7 days a week

Posted 2 years ago

“We are extremely satisfied with the service provided by Mr. Yanislav Ivanov. He helped us a lot in everything.”

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Posted 2 years ago

Thank you so much for your review, Georgi! We are truly delighted to hear that you’ve had a great experience. We will pass your comments on to Yanislav and the team - thank you for taking the time to provide us with feedback. Have a great day

Posted 2 years ago

“Excellent as always”

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Posted 2 years ago

Thank you for your review, David. Our experts work extremely hard to provide an industry-leading service, so it's fantastic to hear that you have had a good experience with us. If you have any future booking questions please don't hesitate to get in touch with our experts. Have a great day

Posted 2 years ago

“Very very helpful, we needed GMR for our lads to get on the ferry. And straight away Lukasz was there to help with out any questions. Thank you again for all your help.”

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Posted 2 years ago

Good morning, Natalie. Thank you so much for your review - we will be sure to pass your brilliant comments on to Lukasz and the team. If you require any further booking support in the future, please do not hesitate to contact our customer service team.

Posted 2 years ago

“tutto perfetto”

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Posted 2 years ago

Grazie per la recensione positiva. Siamo sempre a disposizione e contenti di esservi utile. A la prossima!

Posted 2 years ago

“Excellent service! very helpful and fast.”

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Posted 2 years ago

Thank you for leaving us a review! It's great to hear that you have had a good experience with us. Have a fantastic day

Posted 2 years ago

“Перфектно!”

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Posted 2 years ago

“Great service from our agent Yanislav. Easy to use platform”

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Posted 2 years ago

Thank you for your review, it is great to hear that you had a positive experience with us and our team. We look forward to working with you in future

Posted 2 years ago

“You make the process easy for me as transport organiser. Nothing is ever a problem for you. I love it.”

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Posted 2 years ago

Thank you very much. Making the process simple is our number one priority. Have a good day.

Posted 2 years ago

“Professional and efficient. My company has used Freightlink for years and they have never let us down. Fantastic service from friendly, helpful and knowledgable staff. Thoroughly recommended.”

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Posted 2 years ago

Thank you so much for your review and thank you for being a loyal customer. We really appreciate it. Have a great day.

Posted 2 years ago

Freightlink is rated 4.8 based on 2,928 reviews