Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,255 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,255 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“wrong reg and names on bookings , wrong customs status added to 1 shipment despite you having the t1 docs via email .”

Helpful Report

Posted 1 year ago

Hello Brian, We sincerely apologize for the miscommunication during the initial stage of the booking process. Our agent attempted to rectify the situation, but unfortunately, the corrections were not made in time to prevent port delays. We are committed to improving our services and will be providing additional training to our staff.

Posted 1 year ago

“Very Helpful open all hours”

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Posted 1 year ago

Hello Hayward, thank you for your review. We're happy to know that our team was helpful!

Posted 1 year ago

“Super pomoc”

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Posted 1 year ago

Thank you. Happy new year!

Posted 1 year ago

“Easy peasy”

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Posted 1 year ago

Thanks for your review. Happy new year!

Posted 1 year ago

“Profi, gyors és rugalmas ügyintézés.”

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Posted 1 year ago

Köszönjük a visszajelzést

Posted 1 year ago

“the staff are very Friendly and help sorted my issue straight way. emails get answer with politeness. top company for freight for me no issues”

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Posted 1 year ago

Thank you for your kind words, Everton! We're glad we could help!

Posted 1 year ago

“Couldn’t be more helpful . Excellent service !!!”

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Posted 1 year ago

Thank you for your kind words, Steve! We're glad to hear you found our service helpful.

Posted 1 year ago

“korrekt, gyors ügyintézés”

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Posted 1 year ago

Köszönjük a visszajelzést

Posted 1 year ago

“Very good”

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Posted 1 year ago

Hi Victoria, thank you for your review!

Posted 1 year ago

“Very helpful customer service ivan.”

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Posted 1 year ago

Hello there, thank you for your review. We're glad to hear that our team was helpful and will let Ivan know about your feedback right away!

Posted 1 year ago

“Denisa has been amazing this evening. The whole team are a credit to you. We book ferries most weeks and the team can’t do enough to help us. Whether it’s assisting us with additional documents that are required or amending ferry bookings, even at short notice, they are always on hand to help. Everyone we deal with is friendly and a pleasure to speak to. Thank you Denisa and the rest of the team. We wouldn’t book our ferries anywhere else! What a wonderful team you all are. From Michelle and the team at Gaskell Transport Midlands Ltd Xx”

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Posted 1 year ago

Thank you so much for your lovely review, Michelle. We're really pleased to hear that Denisa and the team have provided you with such super service. We'll be sure to share your kind words with Denisa and the customer service team. Have a great Christmas!

Posted 1 year ago

“Mr Daniel Mester saved our trip to Paris!!! Thank you Daniel, hope you enjoy the well deserved Christmas break ;) Peter @ Lightstyle London”

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Posted 1 year ago

Thank you for your fantastic review, Peter. It's great to hear that Daniel was able to save your Paris trip. We shall certainly pass on your thanks to him. Merry Christmas!

Posted 1 year ago

“Great service, its made my life so easy when i bring antiques back from france”

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Posted 1 year ago

Hi there, thank you so much for your review!

Posted 1 year ago

“In the past, 0-24 live chat was useful. Other than that, everything is okay”

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Posted 1 year ago

Hello Gabor, thank you for your review, we appreciate the feedback!

Posted 1 year ago

“Very good. And easy”

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Posted 1 year ago

Hi Remigijus, thank you for your review!

Posted 1 year ago

“Going above and beyond with amazing advice and service”

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Posted 1 year ago

Thank you Sally for your great review! We're thrilled to hear that your experience with Freightlink is a positive one.

Posted 1 year ago

“Adam Burt head of motorsport has been extremely helpful going above and beyond to get all details needed and explain everything in great depth. An easy task from start to finish with his guidance. Being new in my job having someone like Adam to explain and help0 has made the entire process seamless. 10/10”

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Posted 1 year ago

Thank you for your kind words and for choosing Freightlink Motorsport. We are thrilled to hear that Adam was so helpful and made your experience seamless. We value your feedback and will be sure to share it with Adam right away!

Posted 1 year ago

“I have been using Freightlink for my ferry crossings between Calais and Dover for several years now. I have always been impressed with their service. The booking process is simple and efficient, and the customer service team is always helpful and knowledgeable. The ferries are well-maintained and the crossings are always smooth. I highly recommend Freightlink to anyone looking for a reliable and affordable ferry service”

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Posted 1 year ago

Hi Jurate, Thank you for your kind words! We're thrilled to hear that your experience with Freightlink has been consistently positive. We will make sure that our customer service received your feedback right away!

Posted 1 year ago

“Patrick at Freightlink went above and beyond to help with an issue that was in reality my problem. He swiftly re-booked me no fuss and followed up with phone calls and emails. What a helpful, diligent and knowledgable booking and logistics agent. Great to see the human touch is alive and well in this part of the transport industry. 5* for Patrick and 5* for Freightlink. And if there was such a thing as 'Employee of the Month' award that should go to Patrick. Cheers Freightlink.”

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Posted 1 year ago

Hello Marko, we're delighted to hear that Patrick was able to exceed your expectations. Our team strives to provide top-notch service, and we're glad to know we delivered. Thank you for your kind words.

Posted 1 year ago

“I’ve been dealing with Freightlink over 20 years now and never had a bad word to say about you service has always been good thank you very much”

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Posted 1 year ago

Hello Paul, we're thrilled to hear you've had such a positive experience with Freightlink for over 20 years. Thank you for your kind words and long-standing loyalty. We're glad to have been of service.

Posted 1 year ago

Freightlink is rated 4.8 based on 3,255 reviews