Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,064 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,064 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy to navigate and quick to book. Excellent!”

Helpful Report

Posted 6 years ago

Thank you for your feedback! We take pride in ensuring that your experience with us is always as simple and stress-free as possible.

Posted 6 years ago

“Becky Demaine was THE most helpful person talking me through how to book my Van trip, online through Eurotunnel Freight service, via the Freightlink Website. I am very grateful for her phone support, as I have found the whole process of trying to simply book a van trip across the channel on Eurotunnel, to be the most confusing experience I have ever come across! Thanks again Becky ... you're a star! Best Adam”

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Posted 6 years ago

Glad to hear you had a positive experience! We will pass your feedback onto Becky. We understand how confusing the process can be and work really hard to ensure that all of our van driving customers get the support they need.

Posted 6 years ago

“I had difficulty booking online, so I contacted the helpline several times. The girls who helped me talked me through each step, they were knowledgable and really polite. Would definitely book with Freighlink again.”

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Posted 6 years ago

Great to hear that our team solved the issues you had. We look forward to helping you with your requirements again soon.

Posted 6 years ago

“Wie immer sehr einfach in der Buchung, wenige Klicks, und alles passt”

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Posted 6 years ago

Vielen Dank für Ihr Feedback.

Posted 6 years ago

“Service is always excellent Thanks for the price reduction”

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Posted 6 years ago

You are welcome. Thank you.

Posted 6 years ago

“Hi ALWAYS GET QUICK RESPONCE - ALWAYS WILLING TO SUPPORT ANT THING WE ASK OFF -”

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Posted 6 years ago

Thank you for your feedback.

Posted 6 years ago

“Thank you Yanislav Ivanov.Great company. Very polite and helpful staff. Easy to use booking site.”

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Posted 6 years ago

Thank you for your kind feedback. We have passed your comments on to Yanislav. Have a nice day.

Posted 6 years ago

“Excellent service, Paul was very helpful, patient and knowledgeable.”

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Posted 6 years ago

Thanks Mark. Good to hear Paul was very helpful.

Posted 6 years ago

“great service , easy to use and very helpful staff , Thanks Becky”

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Posted 6 years ago

Thank you. We will pass on your comments to Becky.

Posted 6 years ago

“excellent company, friendly staff, easy to use”

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Posted 6 years ago

Thank you for your kind comments. Much appreciated.

Posted 6 years ago

“I had the pleasure of dealing with Rebecca Dermaine - very friendly, very helpful and found the best deal.”

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Posted 6 years ago

Thank you for your feedback Vicky. We'll certainly pass on your kind comments to Rebecca.

Posted 6 years ago

“Perfect service, the contact persons speak german, were all very kind (David Hdlaky and Alexandra Suchomska, thanks for the very good support), we've got recalls, whether everything goes wright, also canecellation was no problem and they help by searching of the best route, the prices are fair gladly again at any time”

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Posted 6 years ago

Thank you for your feedback. David and Alexandra do a great job.

Posted 6 years ago

“The whole process from the initial listing of your vehicle to the conformation of your booking is straight forward and fairly easy. I used Freightlink Solutions because I could not get a answer from one of the main Ferry companies as to which class I should book my vehicle under, when travelling to Europe. Highly recommended.”

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Posted 6 years ago

Thank you very much for your comments Douglas. It's brilliant to hear that we could give you answer you needed. It's something we are really passionate about. Have a great day.

Posted 6 years ago

“Rebecca Demaine provides ACS with Excellent service and always very helpful with any requirements we may require.”

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Posted 6 years ago

Thanks Billy. Much appreciated.

Posted 6 years ago

“Freightlink offers an excellent service for ferry bookings. Staff are efficient, friendly and professional. No problem is too big or too small for them to sort.”

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Posted 6 years ago

Thank you so much for your super comments. It's great to hear we tick every box. Have a great day.

Posted 6 years ago

“Swift and simplified service from Paul which helps save time etc. Very friendly and objective in approach. Question 1 should allow multiple selection: 'How did you communicate with the company'”

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Posted 6 years ago

Thanks for your feedback Victor. Great to hear Paul was able to provide you with a swift service.

Posted 6 years ago

“Best service”

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Posted 6 years ago

Thank you for your kind comment Yulian.

Posted 6 years ago

“Very pleasant telephone manner.”

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Posted 6 years ago

Thank you very much.

Posted 6 years ago

“bang average. Let you book ferries only to then tell you that they are full. very strange system”

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Posted 6 years ago

We're sorry to hear you are unhappy with the service you have received. Unfortunately the ferry operator did not inform us of the lack of availability at the time of booking. You have now been booked on an alternative service. Sincere apologies for any inconvenience caused.

Posted 6 years ago

“Sehr kompetent - schnelle Abwicklung - immer wieder gerne !”

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Posted 6 years ago

Vielen Dank Michael. Einen schönen Tag noch.

Posted 6 years ago

Freightlink is rated 4.8 based on 3,064 reviews