Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,110 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As the owner of CargoToday, I’ve had the pleasure of working closely with Bogdan Niculcea over the past few years, and I can confidently say he’s one of the most reliable and solution-driven professionals we've partnered with. Bogdan has supported us through countless operational challenges - always with professionalism, speed, and a clear focus on finding the right solution. He understands the pressure and unpredictability of the freight industry and has never failed to step up when we needed him most. What I value most is his dedication and proactive attitude. He doesn't just wait for instructions - he anticipates problems, communicates clearly, and works with us to get things done right the first time. He's become a trusted extension of our team, and I genuinely appreciate the role he plays in helping us deliver on our promises to our clients. Highly recommended.”

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Posted 10 months ago

Thank you so much for the wonderful review! We're really glad to hear about your positive experience and we'll be sure to pass along your kind words to Bogdan right away.

Posted 10 months ago

“We’ve been working with Bogdan Niculcea as our freight operator consultant and couldn’t be more pleased with the support he’s provided. Bogdan is highly dedicated, solution-oriented, and consistently goes above and beyond to help us navigate even the most challenging situations. Over time, he’s helped us out on numerous occasions - always with a calm, focused approach and a clear drive to get things done. No matter what we’ve thrown his way, Bogdan has found a way to resolve it efficiently and professionally. He’s a valuable partner in our operations, and we truly appreciate his reliability and commitment to getting things right. Highly recommended.”

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Posted 10 months ago

Thank you so much for the wonderful review. We're so glad to hear about your positive experience! We'll be sure to pass along your kind words to Bogdan, and we look forward to continuing to support you.

Posted 10 months ago

“Very helpful, quick response on questions”

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Posted 10 months ago

Hi Rachel, thank you for your review!

Posted 10 months ago

“Thanks Freightlink Thank you to the entire freightlink team! They answer and resolve all my requests very quickly! Thanks Patrick Stefanescu!”

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Posted 10 months ago

Hi Paul, thank you so much for your review! We'll make sure Patrick gets your feedback right away.

Posted 10 months ago

“What can I say Katie Barlow is a fantastic member of staff she cant do enough for us as a company goes above and beyond every time we book I ask for Katie as she is super efficient and helpful every time we book highly recommend Freight link and Katie every time”

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Posted 10 months ago

Hi Jerome, thank you so much for your kind words- we'll make sure to pass on your feedback to Katie right away!

Posted 10 months ago

“The service provided continues to be highly efficient, with prompt action taken whenever necessary. The customer service team consistently keeps yo informed throughout the process. Thank you, Katie, for your exceptional support. I would rate your assistance a perfect 11 out of 10.”

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Posted 10 months ago

Hi Joanne, thank you so much for such positive feedback! We're thrilled to hear that our team was helpful and will make sure Katie and the team know about your kind words.

Posted 10 months ago

“Thanks Freightlink Thanks again Greta!”

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Posted 10 months ago

Hi Paul, thank you for your review!

Posted 10 months ago

“Katie was the first person who went above and beyond to sort my problem out . Finding out I’d been sent the wrong track and trace form and talking me through step by step on new one . Thank you Katie”

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Posted 10 months ago

Hi Debbie, thank you so much for your review! We're thrilled to hear that Katie was able to help solve your problem, and we will make sure to let her know about your kind feedback right away!

Posted 10 months ago

“Price is good and always get a booking”

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Posted 10 months ago

Thank you for your review, we appreciate it!

Posted 10 months ago

“Тhe best freight ferry ticket agent !!! Incredible service – responsive, flexible, and fast! Extremely reliable! It is a pleasure to work with them. I recommend them 100%.”

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Posted 10 months ago

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our team. We look forward to working with you again.

Posted 10 months ago

“Good service thanks 😊”

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Posted 10 months ago

Hi Tomas, thank you for your review!

Posted 10 months ago

“Got very quick Help to find new ferry after the old was cancelt due to Bad weather”

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Posted 10 months ago

Hi Inge, thank you so much for your review, we're glad to hear that our team was able to help quickly!

Posted 10 months ago

“always a challenge to arrange travel but Freightlink make it easier offering a proffessional service”

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Posted 10 months ago

Thanks for the great review! We're glad we could make your travel arrangements easier.

Posted 10 months ago

“Clearly made critical mistakes”

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Posted 10 months ago

Hello! We are following up on your booking, #74469815. Please note that cabin allocations are subject to availability, as mentioned in your confirmation. The changes to the dates and the addition of extra drivers affected the ability to accommodate them. For any future bookings, we recommend contacting your account manager, Joe, directly. He would be happy to discuss a suitable rate with you.

Posted 10 months ago

“Very good”

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Posted 10 months ago

Hi Asim, thank you so much for your review!

Posted 10 months ago

“full professionalism, competence”

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Posted 10 months ago

Hi Aleksandra, thank you for your review, we're thrilled to hear that our team is always able to help.

Posted 10 months ago

“very good service and client suport”

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Posted 10 months ago

Hi there, thank you so much for your review!

Posted 10 months ago

“very bad communication and missleading information on our expence. very good when you don't need any help from freightlink, and very very bad in case you need any info and help from the customer service!!! very disapointed.”

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Posted 10 months ago

Thank you for the feedback. We understand your frustration regarding the cancellation of your return ticket. Our booking terms state that two-way tickets are non-refundable and non-amendable once a port check-in has occurred. As you had already completed the outbound journey, the return portion was no longer eligible for cancellation.

Posted 10 months ago

“Thanks Freightlink!Thanks Greta!”

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Posted 10 months ago

HI Paul! thank you for your review!

Posted 10 months ago

“Very smooth process from start to finish”

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Posted 10 months ago

Hi Paul, thank you so much for your review!

Posted 10 months ago

Freightlink is rated 4.8 based on 3,110 reviews