Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,250 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,250 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Polski

Italiano

“Extremely helpful to those who dabble with sending goods/products by ferry. Helped me move a tractor unit across the water with sound guidance.”

Helpful Report

Posted 9 months ago

Hi Paul, thank you so much for your postive feedback! We're glad to hear our team was helpful.

Posted 9 months ago

“Thanks Freightlink Thank Bogdan Niculcea!”

Helpful Report

Posted 9 months ago

Hi Paul, thank you for your feedback!

Posted 9 months ago

“Thank you, Mr. Patrick Stefanescu, for your patience and professionalism.”

Helpful Report

Posted 10 months ago

Hi Paul, thank you so much for your review!

Posted 10 months ago

“We have encountered multiple issues with our vehicle, meaning we have had to move our booking, Katie and the team have been amazing. Couldn’t recommend highly enough. Thank you Katie”

Helpful Report

Posted 10 months ago

Hi Alistair, thank you so much for your review! We're thrilled to hear that our team were able to solve all of the issues with the vehicle efficiently. We'll make sure to pass on your feedback to Katie and the team right away!

Posted 10 months ago

“Outstanding assistance”

Helpful Report

Posted 10 months ago

Hi Nigel, thanks so much for your feedback! We'll make sure to let the team know about your kind words right away.

Posted 10 months ago

“Not used for a while , but it's great when you need to book a crossing asap.”

Helpful Report

Posted 10 months ago

Hi Dean, thank you so much for your review!

Posted 10 months ago

“very helpful and will use them again”

Helpful Report

Posted 10 months ago

Hi Antony, thank you for your review! We're glad to hear that our team was helpful.

Posted 10 months ago

“We are going back to doing a small amount of engineering works in Ireland, Since Brexit , the ridiculous systems the UK/EU government have put in place is shameful to the common man trying to run there business. BUT Abi from Freight link walked us through the various processes and options available to us a business. very professional person and a credit to Freightlink.. Thanks to all , its made a process that bit more bit size to digest. Regards Atlas Bagging Equipment Ltd”

Helpful Report

Posted 10 months ago

Hi Carl, thank you for sharing your experience with us! We truly appreciate your kind words about Abi and our team. It’s great to hear that we could help make the process clearer and easier for your business.

Posted 10 months ago

“great comunication”

Helpful Report

Posted 10 months ago

HI Giuseppe, thank you for your review!

Posted 10 months ago

“Nagyon segítőkész a magyar nyelvű ügyintéző .”

Helpful Report

Posted 10 months ago

Köszönjük szépen a véleményedet!

Posted 10 months ago

“No problem with the booking and your staff are great on the phone. Unfortunately you app and website area real pain, I have to click forgotten password every time and log in via the email link, how can I set my own password?”

Helpful Report

Posted 10 months ago

Thanks for the feedback and glad to hear the booking and our staff are working well for you. To set your own password, visit https://www.freightlink.co.uk/account/password on the website, or visit the 'my account' section on the app.

Posted 10 months ago

“přerva ok ale faktura nepřišla ani po 7 dnech”

Helpful Report

Posted 10 months ago

Dobrý den, děkujeme za vaši zpětnou vazbu! Vidíme, že faktura už byla odeslána, náš obchodní poradce se s vámi spojí, aby potvrdil, zda byla doručena.

Posted 10 months ago

“Fantastical. Very friendly and helpful staff in case of problems.”

Helpful Report

Posted 10 months ago

Hello Simon, thank you so much for your review! We're pleased to hear that our staff is always able to help.

Posted 10 months ago

“Good service!”

Helpful Report

Posted 10 months ago

Hi Nikolay, thank you for your review!

Posted 10 months ago

“Hello Just like to thank Bogdan for help with my issues at the ferry booking: I did not complete our paperwork completely. Bogdan assisted and saved the day.”

Helpful Report

Posted 10 months ago

“Good customer service”

Helpful Report

Posted 10 months ago

Hello there, thank you for your feedback!

Posted 10 months ago

“Very quick and easy service ! Didn't have room at the time i requested so offered the next best alternative to help. All changed and updated in a friendly manner AAA***”

Helpful Report

Posted 10 months ago

Hi Ben, thank you so much for your review! We're happy to hear that our team was able to help you quickly and efficiently.

Posted 10 months ago

“szuperek vagytok :)”

Helpful Report

Posted 10 months ago

Nagyon köszönöm!

Posted 10 months ago

“Greta got back to us within 30 mins of us booking and was very helpful :)”

Helpful Report

Posted 10 months ago

Hi Emma, thank you very much for your review!

Posted 10 months ago

“I am very happy about the services they are providing”

Helpful Report

Posted 10 months ago

Hi Marius, thank you for your feedback!

Posted 10 months ago

Freightlink is rated 4.8 based on 3,250 reviews