Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,272 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,272 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Polski

Italiano

“Easy Communication”

Helpful Report

Posted 5 years ago

Thanks Peter. Have a nice day.

Posted 5 years ago

“Very nice”

Helpful Report

Posted 5 years ago

Thanks Ivan.

Posted 5 years ago

“The usual fast, accurate work”

Helpful Report

Posted 5 years ago

Thank you for your comment Mezo. Have a great day.

Posted 5 years ago

“I'm so happy with the service that was provided!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a positive review! We're so glad to hear that our team were able to help you through the booking process and that you have had a good experience with us!

Posted 5 years ago

“After waiting for a month, I still haven't received a refund for my canceled booking”

Helpful Report

Posted 5 years ago

Sincere apologies for the delay in refunding your cancelled booking. It has now been requested by our customer service team.

Posted 5 years ago

“Fast work. Tancks”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you have had a great experience with us!

Posted 5 years ago

“Very straight forward on line booking process.”

Helpful Report

Posted 5 years ago

Thanks for your kind review. Have a great weekend.

Posted 5 years ago

“Very good”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you have had a positive experience with us!

Posted 5 years ago

“The best Thx”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you have had a positive experience with us!

Posted 5 years ago

“Perfect service.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a positive review! We are really glad to hear that you have had a great experience with us!

Posted 5 years ago

“Phil C was very professional, friendly and extremley helpful. Great service. Thank you”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you have had a great experience with us and that Phil was able to help you through the booking process. We will pass your feedback along to him!

Posted 5 years ago

“Jednoznačně profesionalni a proklientsky pristup. Jsme velmi spokojeni.”

Helpful Report

Posted 5 years ago

Děkuju!

Posted 5 years ago

“Buchung ist super leicht undschnell gemacht. Würde mich als Stammkunde über ein Bonusprogramm freuen ( Rabatt bei mehrmaligen Buchungen). Ansonsten bin ich mit Freightlik sehr zufrieden, vielen Dank,bis zum nächsten Mal.”

Helpful Report

Posted 5 years ago

Danke!

Posted 5 years ago

“Had a problem with the times of the booking, Patrick went above and beyond to make sure all was okay. First class.”

Helpful Report

Posted 5 years ago

Thanks for your review Steve. Good to hear Patrick was able to solve your problem. We'll certainly pass on your comments to him.

Posted 5 years ago

“Perfect Service!”

Helpful Report

Posted 5 years ago

Thank you for your kind comments Jorg. Have a nice day.

Posted 5 years ago

“Great experience used the platform first time and on my single trip twice, excellent performance! Northern Transport, Andreas”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you have had really good experiences with us each time you have used our platform!

Posted 5 years ago

“Friendly and helpfuld service with booking”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you have had a great experience with us and that our team were able to help you through the booking process!

Posted 5 years ago

“Great service, Becky Demaine @ Freight Solutions & Zoe Parr @ Customs Link were very helpful. Highly recommended”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to leave us a positive review! We are so glad to hear that you have had a great experience with both Freightlink and CustomsLink. We will pass your feedback along to Becky and Zoe!

Posted 5 years ago

“good service and good price”

Helpful Report

Posted 5 years ago

Thanks for your kind review. Much appreciated.

Posted 5 years ago

“Absolute joke booked ferry on Friday,money taken immediately then 15 mins later get email telling me ferry is full and any alternative full and I am on a standby list . I then tell the person I want to cancel and get told I have to wait 3 days for a refund of £300 . We work on a tight budget and waiting for refund which takes no more than 5 mins”

Helpful Report

Posted 5 years ago

Unfortunately we were only notified by the ferry operator about the unavailability after the booking was placed and it was a very busy weekend so no alternative sailings were available. As your booking was placed on a Saturday our accounts department wasn't available, therefore the refund will be processed today (Monday). Sincere apologies for the inconvenience caused.

Posted 5 years ago

Freightlink is rated 4.8 based on 3,272 reviews