Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,062 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,062 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 12th May 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sehr einfach , unkompliziert und schnell,alles bestens verlaufen, immer wieder gern”

Helpful Report

Posted 5 years ago

Dankeschön!

Posted 5 years ago

“Dear Phil you are just Brilll....It makes me wonder how you fulfill ,you know this is going to be a rhyme and that Freight Liink deliver on time ...whether its going from North to South by car by rail you always seeem to excell.!! Mark Dunn Certa Cito Light Haulage Ltd”

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Posted 5 years ago

Thank you for your amazing feedback! We will pass your review onto Phil!

Posted 5 years ago

“Georgiana Plesa has a very rude manner in her emails. Please address this.”

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Posted 5 years ago

We are very sorry to hear you are unhappy with the way one of our customer service team dealt with your issue. Our customer services manager is now investigating.

Posted 5 years ago

“Really easy to book”

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Posted 5 years ago

Thank you for your feedback! We are so glad that you found our booking system easy to use and navigate!

Posted 5 years ago

“Customer services very helpful and polite”

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Posted 5 years ago

Thank you so much for your feedback! We are so glad that our customer service team were able to help you!

Posted 5 years ago

“Spot on as usual...no fuss ..just booked on the app and confirmed within 10 minutes..💯👌”

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Posted 5 years ago

Thank you for your feedback! We are so glad that you have enjoyed using our app!

Posted 5 years ago

“Good food, cabin clean Could do with WiFi / TV”

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Posted 5 years ago

Thank you, we will pass your comments along to the ferry operator.

Posted 5 years ago

“Easy to use website and although we don't have many crossings it is reassuring to have confirmation that your vehicle is on the ferry. Had to cancel a trip once and Freightlink were prompt in returning the payment. So thank you!”

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Posted 5 years ago

Thank you for your feedback! We are so glad that you have enjoyed our website and that you have found the confirmations useful!

Posted 5 years ago

“Always very helpful and good prices.”

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Posted 5 years ago

Thank you for your feedback, we are so glad to hear that you have had a positive experience with us!

Posted 5 years ago

“Frightlink anytime we use them, have been hassle free and the customer service is first class , had to make some last minute changes this evening and Georgiana Plesa, was onhand to make the process seamless, so friendly and nothing was any trouble, got my DGNs resent to accommodate the change in booking for tomorrow morning, thanks Georgiana all the help and communication was really appreciated, Great job.”

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Posted 5 years ago

Thank you for taking the time to leave a review! We are so glad to hear that you have had a really positive experience with us and happy that Georgina has been able to help you! We will pass your feedback along to her!

Posted 5 years ago

“All the staff are always helpful.Nothing to much trouble,and Phil is very good in keeping us updated with the latest information.Always a brilliant service and competitve prices.”

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Posted 5 years ago

Thank you for your feedback! We are so glad that you have enjoyed your experience with us. We will pass your review onto Phil!

Posted 5 years ago

“good site and very easy to use. customer service is great and my account manager Rebecca Demaine is very helpful and always returns calls. nothing is a problem”

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Posted 5 years ago

Thank you for your lovely feedback! We are so glad that Rebecca has been able to help you, we will let her know your thoughts!

Posted 5 years ago

“Very friendly and helpful customer services making booking easy and simple. Great range of Ferry crossings and competitive prices. Would recommend”

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Posted 5 years ago

Thank you for your feedback! We are so glad that you have had an enjoyable experience with us!

Posted 5 years ago

“They were very good and very helpful. I had not used a freight boat before but they made process easy and simple and where in constant contact even on the weekend ,Only thing was the extremely high price of the sailing but apart from that it was a very good and will use freightlink again very soon”

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Posted 5 years ago

Thank you for your feedback! We are so glad that our dedicated team have been able to help you with your booking!

Posted 5 years ago

“Ja osobne som velmi spokojna. Vzdy mi vyjde spoločnosť v ústrety. Hlavne dakujem takým ludom ako bola Lucia a momentálne Ivan, ktory vedia hovorit aj po slovensky. Urcite odporucim kazdemu Vasu spolocnost.”

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Posted 5 years ago

Ďakujem!

Posted 5 years ago

“Teljesen korrekt, segítőkész, pontos cég!”

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Posted 5 years ago

Köszönöm!

Posted 5 years ago

“servizio eccezzionale”

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Posted 5 years ago

Grazie mille!

Posted 5 years ago

“It was easy todo - and the lady was very helpful as i did it incorrectly on my first attempt ! She soon put me right though and rectified everything !!”

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Posted 5 years ago

Thank you so much for your feedback! We are so glad that a member of our team was able to help you out!

Posted 5 years ago

“Good Afternoon, Having not used your services for a number of years it was a joy to deal with you again , Rebecca was so helpful & I would definitely be using you again in the near future. Neil.”

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Posted 5 years ago

Thank you so much for your feedback! We are so glad that Rebecca was able to help you! We look forward to hearing from you again!

Posted 5 years ago

“excellent service - Ivan was a great help”

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Posted 5 years ago

Thank you for your feedback! We are so glad that Ivan was able to help you! We will pass your review onto him!

Posted 5 years ago

Freightlink is rated 4.8 based on 3,062 reviews