Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,064 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,064 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Convenient service, good prices”

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Posted 4 years ago

Thank you. Have a nice weekend.

Posted 4 years ago

“super easy to book”

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Posted 4 years ago

Thank you for your review. We are glad to hear you had an easy booking experience.

Posted 4 years ago

“This is such a helpful company. Everyone is happy and willing to help with whatever the situation. Also when a ferry is cancelled or you have a last minute change no matter what time they will try their best to accommodate. We have recently just done our first collection from the EU since Brexit and the paperwork has been a nightmare, Freightlink took the time to go through and help me sort this out to make sure our driver had no issues at the port.”

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Posted 4 years ago

Thank you so much for your review, Sophie. Our team really do go the extra mile to try and make sure your booking is as perfect as it can be. The changes since Brexit have been difficult for everyone, so we appreciate your kind comments about the service you received. We look forward to seeing you again soon.

Posted 4 years ago

“They were really helpful.”

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Posted 4 years ago

Thank you for your review. Have a great day.

Posted 4 years ago

“Totul este rapid si sigur, de fiecare data cand fac o rezervare”

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Posted 4 years ago

Mulţumesc mult!

Posted 4 years ago

“It continues to work perfectly even with the newly introduced customs procedures 👍”

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Posted 4 years ago

That's great to hear. Thank you, Mező.

Posted 4 years ago

“PROFESSIONALISM”

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Posted 4 years ago

Thank you Irena.

Posted 4 years ago

“Best price, easy booking. Staff are really helpful and friendly. Special thanks to Yanislav Ivanov, problem was sorted very quick and in the best way!”

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Posted 4 years ago

Many thanks for your fantastic feedback. We will pass it on to Yanislav and the team.

Posted 4 years ago

“Very good Still waiting for a port pass ??????”

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Posted 4 years ago

Thank you for your review. The port pass email was sent at 12.12 today.

Posted 4 years ago

“Very easy to book and the staff are really helpful and friendly.”

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Posted 4 years ago

Thank you for your review, Coney. Much appreciated. Have a great day.

Posted 4 years ago

“We are often on waiting list.”

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Posted 4 years ago

Thank you for your review. Unfortunately, waiting list/standby delays are beyond our control. We are only notified by the operator when we make the booking. Sincere apologies for any inconvenience caused.

Posted 4 years ago

“Os adoro. Es un placer hacer reservas con vosotros. I simply love you guys. It's a pleasure to make bookings over here.”

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Posted 4 years ago

Thank you for your very kind review. It's great to hear your appreciation.

Posted 4 years ago

“Mui bien, e pasado todo. Gracias”

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Posted 4 years ago

Thank you for your review. Much appreciated.

Posted 4 years ago

“Hello, actually it isn‘t really clear for the success of the booking. I‘ve booked a ferry for the first time for a truck and now I‘m thinking about the „Hafenpass/passport for the port“. Then I decided to contact the chat for some help. Ana Nikitina answered me really fast and sorted it out without any issues Great service Best regards”

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Posted 4 years ago

Great to hear that Ana in our customer service team answered your questions. We will pass on your praise. Have a nice day.

Posted 4 years ago

“Always a great and efficient service from the team at Freightlink, the account website is easy to navigate and any problems they team are there until late to help”

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Posted 4 years ago

We are very proud of our app and website, so it's great to hear that you have had a brilliant experience using it. Thank you. Happy Christmas!

Posted 4 years ago

“Fast bookings! Prompt Service!”

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Posted 4 years ago

Thanks for your review, Sabin. Have a nice day.

Posted 4 years ago

“Great and friendly platform which allows you to prepare your next booking. Excellent customer service, our Account Manager Yanislav is always there when we need something.”

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Posted 4 years ago

Great feedback, Gerasim. Thank you very much. We will pass on your comments to Yanislav. Have a nice day.

Posted 4 years ago

“I recommend. Nice service”

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Posted 4 years ago

Thank you for your kind comments, Piotr. Have a great day.

Posted 4 years ago

“Excellent customer support as always! Working with Freightlink is a pleasure!”

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Posted 4 years ago

Thank you very much for your kind review Nikolay. We look forward to working with you again soon.

Posted 4 years ago

“Wery quick, thank you!”

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Posted 4 years ago

Thank you for your kind review. Have a great day!

Posted 4 years ago

Freightlink is rated 4.8 based on 3,064 reviews