Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,252 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,252 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“Greta got back to us within 30 mins of us booking and was very helpful :)”

Helpful Report

Posted 10 months ago

Hi Emma, thank you very much for your review!

Posted 10 months ago

“I am very happy about the services they are providing”

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Posted 10 months ago

Hi Marius, thank you for your feedback!

Posted 10 months ago

“Greta was very active and chased our bookings to get them confirmed really quick.”

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Posted 10 months ago

Hi there, thank you so much for your review! We're happy to hear that Greta could confirm your booking quickly.

Posted 10 months ago

“Very useful and simple service, friendly customer service. Extra bonus - no strong British accent - easy to understand conversation :)”

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Posted 10 months ago

Hi there, thank you so much for your review!

Posted 10 months ago

“We have been using Freightlink since the start and our account manager Abi has been really helpful. She goes the extra mile to find us the best price and although other firms have reached out to us to try and take our custom, they haven’t been able to win. It’s not all about price the friendliness Abi portrays make you feel valued.”

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Posted 10 months ago

Hello Ash, thank you so much for your kind words! We truly appreciate your business, and it’s wonderful to know that you value the personal touch and friendly approach that Abi consistently delivers. We'll make sure we pass this fantastic feedback directly on to Abi right away!

Posted 10 months ago

“Called for advise on several occassions and either told to speak to customs or told that they think the answer they were giving may be correct, but not really sure”

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Posted 10 months ago

Thank you for your feedback. We can confirm your freight sailing was completed successfully. Our team always aims to assist with basic customs inquiries to the best of their knowledge.

Posted 10 months ago

“Mulțumesc Freightlink Mulțumesc Doamnei Daniela Braga care ma ajuta mereu in solutionarea cererilor mele cu proximitate,rabdare si rapiditate!”

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Posted 10 months ago

Vă mulțumim foarte mult pentru recenzie!

Posted 10 months ago

“Customer service and advice always spot on. Thanks”

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Posted 10 months ago

Hi there, thank you so much for your positive review!

Posted 10 months ago

“Great is very nice!”

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Posted 10 months ago

“amazing and a very good collaboration”

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Posted 10 months ago

Hello there, thank you so much for your review!

Posted 10 months ago

“Anca Maria Olteanu foarte comunicativă și explică totul pe înțelesul tuturor!”

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Posted 11 months ago

Vă mulțumesc foarte mult pentru recenzie!

Posted 11 months ago

“very good company”

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Posted 11 months ago

Hi Rosen, thank you for your review!

Posted 11 months ago

“Very helpful and knowledgeable.”

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Posted 11 months ago

Hello Hans, thank you for your review!

Posted 11 months ago

“Easy to use and very helpful. Always answer the phone when you’re in a spot which is a rarity these days (please keep it up). App could maybe do with glamming up a bit but it’s a minor quibble. Excellent service, excellent company. Cheers.”

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Posted 11 months ago

Hi Robert, thank you so much for your feedback, we really appreciate it! Rest assured our excellet customer service team will always be there when you need it. Thanks again!

Posted 11 months ago

“First time I’ve used this company and can honestly say absolutely great service and you can talk to sensible people with great attitudes and can book over the phone Will use in the future Phil Ainsworth”

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Posted 11 months ago

Hi Phil, thank you so much for your feedback. We're happy to hear that our team was helpful!

Posted 11 months ago

“Very easy booking online”

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Posted 11 months ago

Hi Lee, thank you for your feedback!

Posted 11 months ago

“The best and an absolute pleasure to work with you! Every transport business can only benefit from those guys! All the best”

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Posted 11 months ago

Hi Todor, thank you so much for your positive feedback, much appreciated!

Posted 11 months ago

“Отлична работа”

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Posted 11 months ago

Благодарим ви за обратната връзка!

Posted 11 months ago

“Excellent company. we are not your average freight customers, this is a one off private self move of our posessions out of the UK. We are essentially toddlers dumped in the middle of a WW1 battle. The patience and understanding of the CS team, in particular Jymila, Daniela Braga , Katie barlow, and David, was greater than we could have reasonably expected, and absolutely needed. Special mention Of Joseph horal from the sales team, to call the man a machine, would be denying his humanity, his patience, and willingness to answer what are for iniated people dumb questions is without limit. A man whom clearly loves his job. Do business with this company without fear or hesitation, you are in the very best of hands. Maybe Britain isn't so broken as some would have you believe. The irony is that one of its functioning elements is engaged in helping you get outside of its borders.”

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Posted 11 months ago

Hi Glyn, thank you so much for taking the time to write such a detailed and moving review. Your feedback truly means the world to us. We are incredibly proud that our team provided the support you needed!

Posted 11 months ago

“The lady that stayed with after dfds then p and o were horrific was absolutely amazing. They then got us onto Irish ferries. Who after p and o saying we couldn't travel with them with so many animals we were transfered at the doc to p and o after not being checked once with the animals!”

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Posted 11 months ago

Hi Suzi, thank you for sharing your feedback! We're thrilled to hear that our team member was able to find a perfect solution for your needs in a speedy way!

Posted 11 months ago

Freightlink is rated 4.8 based on 3,252 reviews