Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,113 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,113 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Greta is a very efficient operator, she amenend a plate on my booking in minutes”

Helpful Report

Posted 1 year ago

HI there, thank you so much for your review. We'll make sure to let Greta know about your feedback right away!

Posted 1 year ago

“Rundum Top Service Wie immer”

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Posted 1 year ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 1 year ago

“Above-standard and helpful approach of Mrs. Jana Marcukova”

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Posted 1 year ago

Hello there, thank you for your review. We'll make sure to let Jana know about your feedback asap!

Posted 1 year ago

“The customer service are very helpful and always get straight back in touch when I have contacted them with all my queries. As it was my first time booking I contacted them for help a lot!”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“So nice to be able to speak to an assistant for a change”

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Posted 1 year ago

Hello, thank you for your feedback. We're glad to hear that our team member was helpful!

Posted 1 year ago

“Everything went fine. Without any problem.”

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Posted 1 year ago

Hi there, thank you for your review! We're glad to hear everything went smoothly for you.

Posted 1 year ago

“excellent”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Greta and the rest of the team were super helpful. Thank you!”

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Posted 1 year ago

Hi there, thank you for your review! We'll make sure to let Greta and the team know about your positive feedback asap.

Posted 1 year ago

“I had a minor invoicing issue - probably as a result of my error - and it has been dealt with swiftly without any fuss by Daniela and Julia - Customer advisors. Thank you.”

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Posted 1 year ago

Hi Yvonne, thank you for your review! It's great to hear that Daniela and Julia provided such efficient and helpful service in resolving your invoicing matter.

Posted 1 year ago

“Really helpful and friendly staff, helping with queries and supporting requests, Thank you !”

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Posted 1 year ago

Hello there, thank you for your review! We're thrilled to hear that our team is always helpful.

Posted 1 year ago

“Agnes was really helpful and professional fast answers and real solutions for my request.”

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Posted 1 year ago

Hello Mona, thank you for your review! We're thrilled to hear that Agnes was helpful and we will make sure to let her know about your feedback asap!

Posted 1 year ago

“I have nothing but good things to say from this company, we have had no problems with our bookings so far, everything went smoothly! They answer very quickly and professionally both by phone and email, Péter, the hungarian account manager is the most knowledgeable person I have spoken to, he is extremely kind and helpful, I feel like I can always contact him if I have a question, no matter if it's a basic thing I should already know, or a newly introduced more complex change... Thank you Péter and Freightlink!”

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Posted 1 year ago

That's wonderful to hear! We're thrilled your bookings have been problem-free and smooth. We'll be sure to pass your kind words on to Péter right away!

Posted 1 year ago

“kindness and professionalism, the best”

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Posted 1 year ago

Thank you so much for your review! We're thrilled to hear that you're happy with our services.

Posted 1 year ago

“Excellent service, especially from Bogdan, who couldn't have been more helpful.”

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Posted 1 year ago

Thank you Tony, we're thrilled to hear that Bogdan was helpful! We'll make sure to pass your feedback to Bogdan right away!

Posted 1 year ago

“Very high prices”

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Posted 1 year ago

A member of our team has discussed this matter with you. Unfortunately our prices are dictated by the operator.

Posted 1 year ago

“The best company”

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Posted 1 year ago

Thank you very much, we appreciate it!

Posted 1 year ago

“Perfekte Team”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Bookings are extremely simple - flawless experince over the last two years. One recommendation: ENS Packages need a csv. import option. It is an incredible task to import 100 packages one by one when it could easily be imported in bulk.”

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Posted 1 year ago

Thanks for the fantastic feedback on our booking system. We really appreciate you highlighting the need for a CSV import option for ENS Packages to make bulk imports easier. We're definitely looking into this!

Posted 1 year ago

“It is a good collaboration.”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Very helpful and patient staff in sales, customer services and the customs dept. Helped sort all issues.”

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Posted 1 year ago

Hello there, thank you so much for your review! We're thrilled to hear that our team is always able to help!

Posted 1 year ago

Freightlink is rated 4.8 based on 3,113 reviews