Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,928 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,928 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my booking was perfect Thank you very much”

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Posted 1 year ago

Hello there, thank you so much for your review. We're happy to hear that the booking was perfect!

Posted 1 year ago

“super pomocni ludzie tam pracuja , super zepoł”

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Posted 1 year ago

Witamy serdecznie, i dziękujemy za wystawienie opinii. Cieszymy się, że nasz zespół jest zawsze w stanie pomóc. Pozdrowienia!

Posted 1 year ago

“Super.bravo”

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Posted 1 year ago

Hello, thank you so much for your review!

Posted 1 year ago

“Rewelacja ! Pan Marcin Misztal działa swietnie . Kiedykolwiek korzystam z waszej firmy to wiem , ze Pan Marcin nie zawiedzie , nigdy nie zlekceważył naszych potrzeb , czasem bardzo pilnych czasowo.”

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Posted 1 year ago

Dziękujemy serdecznie za wystawienie opinii. Niezmiernie cieszymy się, że nasz zespół jest zawsze w stanie pomóc, i przekażemy Pański pozytywny feedback Marcinowi. Pozdrowienia!

Posted 1 year ago

“Sehr gut und freundlich”

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Posted 1 year ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben!

Posted 1 year ago

“***** Recomended *****”

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Posted 1 year ago

Hello Iulian, thank you for your review!

Posted 1 year ago

“The team at Freightlink are always so very helpful. It is very handy for a reactionary business like ours to be able to call on and book ferries and tunnel crossing on the day. Very helpful and recommended.”

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Posted 1 year ago

Hello Neil, thank you so much for your review! We're thrilled to hear that our team is always able to provide the help you need.

Posted 1 year ago

“Everything was ok”

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Posted 1 year ago

Hello Patricia, thank you for your review! We're glad to hear that your experience with us was a positive one.

Posted 1 year ago

“very helpful service desk”

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Posted 1 year ago

Hello there, thank you for your review! We're glad to hear that our customer service was able to help with your enquiries.

Posted 1 year ago

“I’ve never used freightlink before but after a phone call and was talked thru the stages by very helpful staff it was a easy process. Highly recommended”

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Posted 1 year ago

Hello Ken, thank you very much for your review, we're thrilled to hear that our experts helped make the booking process quick and easy!

Posted 1 year ago

“User friendly. All good.”

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Posted 1 year ago

Hi Radoslav, thank you so much for your review. We're happy to hear that you find our Booking Tool easy to use!

Posted 1 year ago

“The team at Freightlink are always so helpful and a real pleaseure to deal with.”

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Posted 1 year ago

Hi Sally, thank you so much for your review!

Posted 1 year ago

“This is an absolutely excellent service.”

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Posted 1 year ago

Hi Peter, thank you so much for your review! We're thrilled to hear that your experience with us is a positive one!

Posted 1 year ago

“Współpraca jest na najwyższym poziomie”

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Posted 1 year ago

Serdecznie dziękujemy za wystawienie opinii!

Posted 1 year ago

“Péter Klacsmani egy nagyon korrekt kedves és segítőkész kapcsolattartó”

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Posted 1 year ago

Kedves Névtelen,KöszöKöszönjük Önnek a Magas 5 csillagos értékelést, amit Freightlinkről adott. Nagyon örülünk, hogy elégedett volt szolgáltatásunkkal. Péter Klacsmani egy nagyon korrekt, kedves és segítőkész kapcsolattartónk, aki mindig készen áll arra, hogy segítsen Önnek a szállítmányokkal kapcsolatos kérdésekben. Nagyon büszkék vagyunk az ő hozzájárulására a Freightlink csapatában. Nagyon köszönjük, hogy választott minket. Reméljük, hogy a jövőben is számíthatunk a bizalmára.njük Önnek a Magas 5 csillagos értékelést, amit Freightlinkről adott. Nagyon örülünk, hogy elégedett volt szolgáltatásunkkal. Péter Klacsmani egy nagyon korrekt, kedves és segítőkész kapcsolattartónk, aki mindig készen áll arra, hogy segítsen Önnek a szállítmányokkal kapcsolatos kérdésekben. Nagyon büszkék vagyunk az ő hozzájárulására a Freightlink csapatában. Nagyon köszönjük, hogy választott minket. Reméljük, hogy a jövőben is számíthatunk a bizalmára. Üdvözlettel, Freightlink Csapata

Posted 1 year ago

“Excellent services.”

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Posted 1 year ago

Thanks for your review. Glad we could help. We look forward to helping you again soon.

Posted 1 year ago

“Joanne was very helpful with bookings, easy going and friendly, great service l, I would recommend to anyone travelling commercially to call Joanne at Freightlink”

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Posted 1 year ago

Thanks for your lovely feedback, Iain. Joanne is a fantastic member of our team so it's great to see her praised like this. Have a great day!

Posted 1 year ago

“We found all the staff we spoke to very friendly, knowledagble and helpful, especially Adam Burt - In helping us to ensure our precious cargo of 36 Generators made their way to the humanitarian aid effort in Ukraine. At one point we had to change the registration details on our vehicle and freightlink ensured this was done without trouble, the portpass team were also really helpful in ensuring the journey could go ahead, Adam also managed to change our booked journeys for us as our plans were adapted, so a big thank you to hima nd the rest of the team, would happily reccomend Freightlink to others and will be using again on our next trip”

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Posted 1 year ago

Hello there, thank you so much for your review! We're thrilled to hear that our team of experts helped make your travel hassle-free. We'll make sure that Adam is aware of your great feedback, and we're looking forward to be working with you in the future!

Posted 1 year ago

“Perfect, as usual.”

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Posted 1 year ago

Hello Svetla, thank you so much for your review! We're glad to hear that your experience with us is positive!

Posted 1 year ago

“I find the customer service team at Freightlink are always very polite and helpful, they respond to requests in a very timely manner and help wherever they can.”

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Posted 1 year ago

Hello there, thank you so much for your review! We're thrilled to hear that our team of experts are always able to help make your booking experience easy and hassle-free.

Posted 1 year ago

Freightlink is rated 4.8 based on 2,928 reviews