ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.75

4.8 Rating 813 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 813 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Goods arrived on schedule”

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Posted 5 months ago

Many thanks for your feedback, we really appreciate your comments. Its great news that your package arrived safely and on time.

Posted 5 months ago

“Reliable, easy-to-use service at a reasonable price.”

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Posted 5 months ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 5 months ago

“very satisfied with their service! and it was very fast delivery to USA”

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Posted 5 months ago

Many thanks for taking time to leave us feedback. We are glad you're happy with our service :)

Posted 5 months ago

“I've used a few times already, always excellent experience. Easy, fast, extra services. Only wish it were less expensive”

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Posted 5 months ago

Many thanks for taking the time to leave us a review, we appreciate your feedback and comments to ensure we can continue to offer our customers the most professional and efficient forwarding service possible.

Posted 5 months ago

“Safel packaging, quick service, recommended. I would extend the free storage period.”

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Posted 5 months ago

Many thanks for submitting this review and for your positive comments. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible.

Posted 5 months ago

“Excellent systems, competitive pricing, great packers, motivated to succeed!”

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Posted 5 months ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 5 months ago

“Excellent!”

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Posted 5 months ago

Many thanks for your feedback, I'm pleased that we continue to provide a great service and look forward to receiving your continued support.

Posted 5 months ago

“I am new to forward via it’s an amazing company it is so prompt efficient and personal touch is amazing a little packet of sweets in your packaging and happy faces. Beautiful idea I couldn’t recommend it enough. Fantastic job well done keep up the amazing work up”

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Posted 5 months ago

Many thanks for your feedback, we really appreciate your lovely comments. It's great news that your package arrived safely to you. We look forward to offering you our shipping services again in the future!

Posted 5 months ago

“very good service. Everything arrives well packaged and quite quickly.”

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Posted 5 months ago

Many thanks for your feedback, I'm pleased that we continue to provide a great service and look forward to receiving your continued support.

Posted 5 months ago

“Perfect! Best proxy in the UK!”

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Posted 5 months ago

Many thanks for taking the time to leave us feedback. It's great to hear you're happy with our service :)

Posted 5 months ago

“Great work, fast shipping! I recommand”

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Posted 6 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 5 months ago

“Very good service!”

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Posted 6 months ago

Many thanks for your feedback, I'm pleased that we continue to provide a great service and look forward to receiving your continued support.

Posted 5 months ago

“Très rapide, très professionel. J'ai utilisé ce service à deux reprises, et les deux fois c'etait parfait.”

Helpful Report

Posted 6 months ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 5 months ago

“god og hurtig service”

Helpful Report

Posted 6 months ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 5 months ago

“Perfect+++”

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Posted 6 months ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 5 months ago

“Thank you for your smooth and easy service”

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Posted 6 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 5 months ago

“I used ForwardVia over 10 times now and the service is outstanding. So so fast and the goods are packed very very well. I absolutely recommend!”

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Posted 6 months ago

Thank you for your great feedback and continued support! We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 5 months ago

“reliable, helpful. easy to use.”

Helpful Report

Posted 6 months ago

Many thanks for your feedback, we appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 5 months ago

“Amazing service! Highly recommended!”

Helpful Report

Posted 6 months ago

Many thanks for taking the time to leave us feedback. It's great to hear you're happy with our service :)

Posted 5 months ago

“Easy to use website. Reliable and very efficient processing and forwarding of received parcel. Unfortunately, the price to forward the parcel to Australia was exorbitant, over GBP300 for a 5Kg parcel. It is disappointing that a specialized shipping company cannot source a much more affordable shipping service. Thank you.”

Helpful Report

Posted 6 months ago

Many thanks for taking the time to review our services and leave feedback, it is very much appreciated. We are sorry to hear you are disappointed with the shipping rates. The courier shipping rates are determined by the parcel weight or the amount of space it occupies on a plane (known as volumetric weight), whichever is greater. The actual weight would only be charged when this was higher than the volumetric weight. This is an industry-standard. Therefore even though your package weighs 5.5kg, the weight based on the dimensions is 27.2 kg. Due to the nature of the item, folding it to make it smaller in volume/dimension may damage it or render the shape of the item making it unusable. We would recommend contacting us, and see if there are any other ways to reduce the volume or shipping cost. Our shipping rates not only include the transit fees, they include the use of a UK address, the acceptance, processing, storing, and dispatch of your goods including any export documentation required, and full customer support for tracked services until delivery. I hope this information helps explain our shipping rates and that you will consider using our services again. Regards ForwardVia.

Posted 6 months ago

ForwardVia is rated 4.8 based on 813 reviews