Login
Start Free Trial Are you a business? Click Here

Flowers by Post UK Limited Reviews

4.7 Rating 14,252 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,252 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

Visit Website
Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Mr Bernard Openshaw
Verified Buyer
“The flowers gave a lot of pleasure but arrived a day late. I known that these are uncertain times, that is why i made sure the order was placed early. Will use again, remembering good service previously.”
Helpful Report
Posted 4 years ago
Dear Bernard, Please accept our sincere thanks for posting a review following your recent purchase. As it states on our website 90% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Susan Tagg
Verified Buyer
“I didnt think they were as nice as previous flowers from you , there didnt seem to be many flowers more foliage ..bit disappointing.”
Helpful Report
Posted 4 years ago
Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Tracy Wright
Verified Buyer
“They aren’t as fresh as expected. A bit disappointed especially as they were brought for my recently departed mother.”
Helpful Report
Posted 4 years ago
Dear Tracy, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr MARGARET HAMILTON
Verified Buyer
“The flowers and chocolates were appreciated by the recipient. DPD did not deliver it until Sunday afternoon. The box was wet and damaged.”
Helpful Report
Posted 4 years ago
Dear Margaret, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs FIONA DARBY
Verified Buyer
“There was an issue but it was resolved agreeably.”
Helpful Report
Posted 4 years ago
Dear Fiona, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Sylvia Griffiths
Verified Buyer
“I sent my sister some freesias for her diamond wedding anniversary and when i visited 4 days later they were dead - i thought they should have lasted longer than that.”
Helpful Report
Posted 4 years ago
Dear Sylvia, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Pat Mitcham
Verified Buyer
“4 ofthe flowers were well out”
Helpful Report
Posted 4 years ago
Dear Pat, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Mark Barnes
Verified Buyer
“Arrived a day late. Flowers were nice but in all honesty I could, and in hindsight should have gone to the market as I could have bought same size bouquet for a third of price.”
Helpful Report
Posted 4 years ago
Dear Mark, Please accept our sincere thanks for posting a review following your recent purchase. As it states on our website: ROYAL MAIL FIRST CLASS POST is not guaranteed to arrive on your chosen day (within 3 working days) so do please factor this in when making your choice. To guarantee delivery on your chosen day please upgrade to our tracked courier option. Thank you for your feedback regarding the bouquet, your comments have been passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Viv Bolland
Verified Buyer
“The message I included was not sent with the flowers. They were sympathy flowers, so message was really important. Disappointed.”
Helpful Report
Posted 4 years ago
Dear Viv, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the disappointment caused regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Robert Brownlee
Verified Buyer
“Disappointed with the period 3dsys after receipt the flowers were looking drab have received flowers before and they lasted much much longer so disappointed in these”
Helpful Report
Posted 4 years ago
Dear Robert, Please accept our sincere thanks for posting a review following your recent purchase. Please accept out apologies for nay disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Bill Hilton
Verified Buyer
“The receiver didn't know who had sent her flowers. Not sure if this was my mistake or FBP but it would be good to have a check in the system that the greeting message was written correctly.”
Helpful Report
Posted 4 years ago
Dear Bill, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Brian Williams
Verified Buyer
“How can I assess a product or service when I don’t see or experience either. I simply rely on the recipient being satisfied”
Helpful Report
Posted 4 years ago
Dear Brian, Please accept our sincere thanks for posting a review following your recent purchase. Your feedback has been noted and passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs J Hodkinson
Verified Buyer
“I ordered yellow carnations and a mixed bunch were sent. Disappointed.”
Helpful Report
Posted 4 years ago
Dear Mrs Hodkinson, Please accept our sincere thanks for posting review following your recent purchase. Please accept our apologies for the wrong flowers being sent. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Garry Broughton
Verified Buyer
“Flowers arrived well packaged and on the correct delivery date. I had bought these as an anniversary gift for my wife which I am pleased to say that the flowers are lovely but my wife is so disappointed that they do not have any scent. We had pink carnations on our wedding day and the smell was unmistakable, maybe I should have bought white flowers as I think their smell may have been more usual. Maybe this is flowers these days! sorry to be negative but this was important to my wife.”
Helpful Report
Posted 4 years ago
Dear Garry, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. Your comments have been passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jennifer Waters
Verified Buyer
“The flowers were nice and were as ordered. Unfortunately they were delivered a day late. Having paid extra to get a courier delivery I was disappointed”
Helpful Report
Posted 4 years ago
Dear Jennifer, Please accept our sincere thanks for posting a review following your recent purchase. Please do accept our apologies for the late delivery. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you. Customer Care Team at Flowersbypost
Posted 4 years ago
MRS CHRISTINE PURNELL
Verified Buyer
“I received good service over the phone call. Thank you. However I do not know how the flowers were on arrival due to the sad circumstances at this time.”
Helpful Report
Posted 4 years ago
Dear Christine, Please accept our sincere thanks for posting a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr John Graham
Verified Buyer
“The flowers look very good after 5 days. Unfortunately two of them arrived with bent stems although after cutting them back to 4 inches they are now thriving in a small vase.”
Helpful Report
Posted 4 years ago
Dear John, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the bent stems on arrival. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Grace Sivewright
Verified Buyer
“Usually very impressed but slightly disappointed by my last order. The recipient sent me a photo and the freesias looked a bit limp. Hopefully a one off as normally I would rate this supplier 5/5.”
Helpful Report
Posted 4 years ago
Dear Grace, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Graham Hill
Verified Buyer
“The flowers were appreciated even though they arrived two days late!!!”
Helpful Report
Posted 4 years ago
Dear Graham, Please accept our sincere thanks for posting a review following your recent purchase. Having looked at your order, it looks likes you chose the Royal Mail 2nd class post which on our website when placing the order states please allow 2-4 working days for your order to be delivered. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Robert Wade
Verified Buyer
“Whilst I recognise I bought what was advertised I think they were overpriced for the number of stems supplied. They arrived as per order so that was good.”
Helpful Report
Posted 4 years ago
Dear Robert, Please accept our sincere thanks for posting a review following your recent purchase and please accept our apologies for any disappointment caused. Your comments have been passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,252 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request