Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,149 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

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4.7

Based on 14,149 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st August 2025

514

Anonymous

Anonymous // 01/01/2019

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English

“I have always been very pleased withh the flowers you have sent out.”

Helpful Report

Posted 8 hours ago

Dear Jenefer, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 hours ago

“I am really pleased with both the flowers and the service of Flowers by Post. They have always arrived on time and the recipients have always been delighted with the freshness and colour of the flowers. Thank you very much”

Helpful Report

Posted 8 hours ago

Dear Joy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 hours ago

“My sister was recently delighted with her Birthday flowers from Flowers By Post - as good as ever.”

Helpful Report

Posted 14 hours ago

Dear Murdo, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 hours ago

“Excellent condition, deliver spot on, no compaintw qt qqll. Thank you.”

Helpful Report

Posted 16 hours ago

Dear Robert, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 hours ago

“As usual, flowers arrived on time and in good condition.”

Helpful Report

Posted 1 day ago

Dear David, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 hours ago

“Used this service many times in the confidence that the flowers will be consitently good and as described, the delivery safe and to date, and the lasting usually beyond the stated time.”

Helpful Report

Posted 2 days ago

Dear Derek, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 days ago

“My first delivery arrived in very poor condition, but after speaking to a very helpful man from customer services, I had another bouquet sent out to me & for that reason I haven't given 5dtars for the helpful service”

Helpful Report

Posted 3 days ago

Dear Debbie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 days ago

“Have used this company many times. Always good quality blooms. The only problem I ever had was dealt with very promptly and efficiently”

Helpful Report

Posted 3 days ago

Dear Barbara, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 days ago

“Recipient very pleased with the flowers she received. She described them as very pretty.”

Helpful Report

Posted 4 days ago

Dear Linda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 days ago

“I bought the orchids for my sister, when they arrived some of them had fell off, I got in touch with customer service, who was excellent and resent them, this time everything was excellent.”

Helpful Report

Posted 6 days ago

Dear Mary, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 days ago

“Delivered on time and as described. Will use again.”

Helpful Report

Posted 1 week ago

Dear Bernie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 days ago

“Beautiful flowers and excellent service as always”

Helpful Report

Posted 1 week ago

Dear Sarah, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“Always great customer service and beautiful flowers”

Helpful Report

Posted 1 week ago

Dear Timothy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“I received my first order on Friday 1st Aug and I was very disappointed they were not like the picture l sent a photo and mada a complaint. Your Service was excellent and after a phone call to me. The following day l received a replacement he flowers looked lovely Thank you.”

Helpful Report

Posted 1 week ago

“I have given 5 stars. although on this occasion it should be 2, due to the poor condition of the Roses after 1 day. I made they company aware, and they swiftly offered a replacement or refund, and an apology. I have always been happy with the quality up to now. Hince the 5 stars, due to great aftercare. Thanks”

Helpful Report

Posted 1 week ago

“We arrived soon after the recipients took delivery of the flowers and it is pleasing to record that the arrangement was looking good and recipients were delighted”

Helpful Report

Posted 1 week ago

Dear Brian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“Delighted with the service and the flowers were very fresh. Thank you”

Helpful Report

Posted 1 week ago

Dear Joan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“The flowers arrived on tine and my friend was very pleased with them.”

Helpful Report

Posted 1 week ago

Dear Mavis, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“As always excellent service and flowers arrived on time. Thank you”

Helpful Report

Posted 1 week ago

Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“Fantastic service! Ordered on a Monday afternoon and received through Royal Mail on the Wednesday morning! Beautiful bouquet of fresia's which my wife was overjoyed with when opening, none of the blooms were damaged. Will certainly use Flowers by Post again following this experience.”

Helpful Report

Posted 1 week ago

Dear Colin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

Flowers by Post UK Limited is rated 4.7 based on 14,149 reviews