Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,037 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

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4.7

Based on 14,037 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 8th June 2025

507

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers by Post are a relatively economic way to send flowers.”

Helpful Report

Posted 5 days ago

Dear Jill, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 days ago

“flowers and company excelent but as before..tracking hopeless , no info on its journey or attempt to deliver or if its been delivered !”

Helpful Report

Posted 1 week ago

Dear Christine, please accept our sincere thanks for posting such a positive review following your recent purchase. Please kindly note there is a paid for tracking option, if you wish to track your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“Used this company for years. Carnations are always beautiful. They used to do promotions but sadly no longer”

Helpful Report

Posted 2 weeks ago

Dear Tracy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“Recipient was happy with flowers The carnations were particularly good.”

Helpful Report

Posted 2 weeks ago

Dear M Pain, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“Recipient said after the flowers had been put in water they revived & were lovely.”

Helpful Report

Posted 2 weeks ago

Dear Linda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“The flowers were received as ordered and on the day. My wife was very pleased with them and they are now in full bloom. Only problem is with unpredictable post . To ensure as much as possible that the flowers are received before late afternoon of the celebrated day I have to order to receive a day early.”

Helpful Report

Posted 3 weeks ago

Dear Frederick, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 weeks ago

“flowers and service very good by company...but ..tracking totally unacceptable waste of time...........all it kept saying is " will update when we attempt to deliver : and even then the message did not alter i heard from reciepent they had arrived...”

Helpful Report

Posted 3 weeks ago

Dear Christine, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the Royal Mail tracking website. We will contact the relevant team regarding this. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 3 weeks ago

“My freind was very happy with the fflowers, neede a good watering on arrival”

Helpful Report

Posted 1 month ago

“The first time I used this company one of the carnations was dead. They were good in refunding the money for this one flower. The second time was better and all the flowers were lovely.”

Helpful Report

Posted 1 month ago

Dear Angela, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“I haven’t heard that they were delivered on the 14th and haven’t heard that the quality was good so I’m sorry not to be able to answer your question in full.”

Helpful Report

Posted 1 month ago

Dear Nicky, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Customer service contact was excellent as there was a problem with the address on the initial order which was quickly dealt with by a friendly team member.”

Helpful Report

Posted 1 month ago

Dear Sionagh, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Ordering was easy, flowers were not for me but for a friend who has moved away , she was pleased with them so assume they were good. Delivery was when I had chosen”

Helpful Report

Posted 2 months ago

Dear Chrystyne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Flowers were not as expected, but the customer service team sent out a fresh bouquet”

Helpful Report

Posted 2 months ago

Dear Tim, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the missing vase off your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Always use Flowers by Post for Mother's Day, as my mam's favourite are freesias. I had forgotten UK Mother's Day this year as working in US. But was reminded day before. I ordered on Saturday afternoon for a Monday delivery. However i received a note on teh Monday there would be a delay and they were eventually delivered on the Wednesday. This is a little frustrating. However my Mam was very happy with the flowers and says they are beautiful.”

Helpful Report

Posted 2 months ago

Dear Nicholas, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the missing vase off your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Freesias are a favourite of my Mother and can be hard to come by. I purchased the 20 stem bouquet as I’ve found 15 looks a bit thin. They smell heavenly-as advertised! Two blooms looked a little battered in transit which is unusual for Flowers by Post. Blooms in tight bud on arrival and developed into beautiful flowers over 4 days. Still going strong and smelling sweet.”

Helpful Report

Posted 2 months ago

Dear Gill, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“The flowers, when they arrived, were beautiful and just what was wanted. However, I ordered at least a week in advance to arrive on a certain date, an anniversary, and they arrived a day late - with no info on this to me. Must admit, rather disappointed.”

Helpful Report

Posted 2 months ago

Dear Lesley, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience.

Posted 2 months ago

“Lovely yellow carnations. Very well packed. Speedy delivery. Lasting very well and looking great.”

Helpful Report

Posted 2 months ago

Dear Catherine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“They were delivered as promised”

Helpful Report

Posted 3 months ago

Dear Michael, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“The flowers were beautiful although not quite what I was expecting. The photo on the website showed all purple and white flowers and was called Berry Fusion. The bouquet arrived and was beautiful although it had some red flowers in there too which was a surprise”

Helpful Report

Posted 3 months ago

Dear Joy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Quality flowers .delivered on time”

Helpful Report

Posted 3 months ago

Dear Brenda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

Flowers by Post UK Limited is rated 4.7 based on 14,037 reviews