Floom Reviews

Name: Floom
Rating: 4.38

4.4 Rating 20,636 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Metrics

Info

4.4

Based on 20,636 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Floom:

Floom is the place to send a beautiful bouquet of flowers from a trusted local florist.

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

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1558

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers was not as great as planned. For the price, I expected more But She liked it”

Helpful Report

(BloomsyBox) - Posted 8 months ago

“It was a good service!”

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(THE FLOW) - Posted 9 months ago

“It was a very good experience.”

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(Sol Ambiance) - Posted 9 months ago

“Ordering the flowered online was easy enough, but I ordered a week before my mums birthday, to be delivered on her birthday (a Wednesday) and they were delivered a day later. That was disappointing, I live in California and my mum in England so I really wanted her flowers to be there on time.”

Helpful Report

(Botanique Workshop) - Posted 9 months ago

“I needed flowers at the last minute, and Floom came through. The flowers arrived on time and filled my nephew with great joy.”

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(Flùr Flowers) - Posted 9 months ago

“The flower selection and pricing are good. Sadly, the flowers were delivered a day after I had chosen and had been confirmed they would be delivered. I did not receive any notification that there was a change in delivery dates.”

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(Flower Folk) - Posted 9 months ago

“The delivery was mistaken but the after service was good.”

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(The Blossom House) - Posted 9 months ago

“I did not see the flowers personally but my mother was delighted with them, so you chose them well. If I had to fault you, it would be that the flowers arrived on the day but rather late in the day. As such occasions are birthdays, it is pleasanter for the recipient to receive flowers earlier rather than later in the day.”

Helpful Report

(Botanique Workshop) - Posted 10 months ago

“Flowers were beautiful, delivered on the day promised.”

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(Ode A La ROSE) - Posted 10 months ago

“Great selection. Easy service. Quick delivery!”

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(Cora Louise) - Posted 10 months ago

“Easy to order, and quick delivery. Great for any last minute gifts, or for a thoughtful gift to someone far away.”

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(Wood And Wine) - Posted 10 months ago

“I’ve had good experiences with Floom, but the “delivered” notifications were either sent before the flowers had actually arrived or late (the day after).”

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(Gardenia Of London) - Posted 10 months ago

“Huge option to choose from”

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(PM Flowers) - Posted 10 months ago

“Beautiful, reasonably-priced, fresh, well-presented gift bouquet delivered in promised window to the right place (guest at a London hotel). Only quibble is that 1/2 the flower types or colours were different from advertised pictures. Overbalanced the bouquet to yellow, which was slightly disappointing, but not devastating. Guess it depends on seasonal availability as to final product produced. Might have liked to have a say on what was substituted, particularly in terms of colour swaps.”

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(Daily Flowers) - Posted 10 months ago

“easy to use website, delivery was on time”

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(Urth Gardens) - Posted 10 months ago

“good service”

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(Morning Flowers) - Posted 10 months ago

“The flowers were beautiful, but they arrived a day late, which was odd. I had bought same-day service, and did not get any updates on when they would be delivered and whether they would be late. It was a bit nail-biting when it was clear my friend hadn't received the flowers on her birthday. I was glad that at least she got the beautiful bouquet the following day.”

Helpful Report

(Flowers On The Ave) - Posted 10 months ago

“The flowers weren’t exactly the same as the photo, but they were extremely beautiful! I ordered the bouquet for mother’s day from a different country - she loved it! I really appreciate a flower delivery service where I can show my mom how much I appreciate her, even though I live far away from her.”

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(Flower Of The World) - Posted 11 months ago

“Great service. Pretty bouquet.”

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(Larkspur And Lavender) - Posted 11 months ago

“great service and good flower arrangements.”

Helpful Report

(BloomsyBox) - Posted 11 months ago

Floom is rated 4.4 based on 20,636 reviews