Field & Flower Reviews

4.9 Rating 2,077 Reviews
98 %
of reviewers recommend Field & Flower
4.9
Based on 2,077 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Field & Flower Reviews
Visit Website

Phone:

02037358005

Email:

hello@fieldandflower.co.uk

Generally a good service, with quality products
Helpful Report
Posted 4 years ago
The quality of the duck and sausages were excellent, as we have come to expect. We will order again for Easter, I think. Thank you.
Helpful Report
Posted 4 years ago
I have been a subscriber for some time now and have never been disappointed. However the Christmas order procedure is somewhat confusing and as mentioned already I had no popper with my turkey and wasn’t able to use the fish pates when required due to short date.
Helpful Report
Posted 4 years ago
Everything was delicious . A bit disappointing that for the first time there were no giblets with our duck.
Helpful Report
Posted 4 years ago
Wonderful produce: unbeatable combination of knowing the meat is high-welfare plus excellent quality and flavour. The cocktail sausages were especially delicious. I would have given five stars but I thought the Christmas delivery charge was a bit on the steep side (it's pretty reasonable at other times) and I had quite a few problems ordering online. If the software issue has been ironed out, then I have no hesitation in recommending Field and Flower to anyone who really cares about the quality of the meat they consume and the way the animals have been raised.
Helpful Report
Posted 4 years ago
Field and flower have a good range of high quality produce that is delicious. They are flexible in order frequency and delivery schedules. When I talk to their staff either in the office or at delivery they are friendly and helpful. Their ore-marinaded meats are a hit with my kids - especially the hoisin duck breast. I’d give them the extra star if their website was a little easier to use and if they could find a more environmentally friendly cooling packing and cooling system. The boxes and foil are great; the plastic bagging and ice pouches less so.
Helpful Report
Posted 4 years ago
The Christmas delivery was lovely. The turkey breast was moist and delicious and we enjoyed the salmon mousse. The only thing I was slightly disappointed with was the pigs in blankets which unravelled during cooking. Although tasted lovely there could have been more bacon so I’d probably do my own in future as usual. I therefore deducted one star from the review. I have otherwise enjoyed everything I have purchased from field and flower and really like the fact that chickens come with the giblets.
Helpful Report
Posted 4 years ago
All turned up on time and cooked a treat, great beef short rib.
Helpful Report
Posted 4 years ago
Crown was a little smaller than I was expecting, but it was enough for two and it was moist and flavourful when cooked. Very little hassle. Ordered extra bacon, because...
Helpful Report
Posted 4 years ago
Order arrived exactly when arranged and well refrigerated. Produce top quality.
Helpful Report
Posted 4 years ago
The only reason I didn't give you Very Good is because there was a mix up both with my order and the other order I was sending to my friend. However, I think that was a question of communication. The people at F&F are always excellent, and lovely to talk with. The meat and fish are always a joy to cook and always delicious. I think the forward-thinking innovation is very focussed, and will be beneficial to customers of F&F. I remember some while ago suggesting that you team up with Naked Wines. Whether this made an iota of difference, or you had already begun exploring this I have no idea, but lo and behold, less than a year later you entered a partnership with NW which I think is a marriage made in heaven! You have continued along this path very successfully it seems. Only a word - don't let your IT and communication systems get behind the rest of the company's excellent steps forward..
Helpful Report
Posted 4 years ago
The weakness I though was the stuffing. It lacked a good flavour. The cheese was outstanding and the turkey wonderful. It is so useful as a professional working away from home to have all the key ingredients in one box delivered as requested and to such a high standard. Thank you
Helpful Report
Posted 4 years ago
Great produce...but the delivery was after 10pm...
Helpful Report
Posted 4 years ago
Was missing one of the two camembert's i ordered, so not complete. Beef, stuffing and ham were excellent, 3 bird roast & gammon only average.
Helpful Report
Posted 4 years ago
Would preferred it if my delivery came in the morning, not at 3.30 in the afternoon considering it’s perishable food even though it’s container is insulated on a hot day the food could go off because the parcel is in a van which is not insulated.
Helpful Report
Posted 4 years ago
The food is amazing and definitely some of the best meat we have had in the UK. We generally prefer the simpler cuts and find them perfect for everyday healthy meals.
Helpful Report
Posted 4 years ago
Super high quality and well packaged meat with reasonable prices compared to other meat box offerings. Will definitely continue to order! To improve, would like to add preferences e.g. fattier cuts of steak/bacon. Also choosing a 1 hour delivery slot with dpd the day before so as not to potentially lose the whole day.
Helpful Report
Posted 5 years ago
Absolutely delighted with my first order which contained a mix of meat and fish. Quality and taste arr superb, and although not cheap, I actually think it's incredibly good value for what you get. The only slight niggle is the amount of plastic packaging. If you were able to explore with yoyr suppliers more sustainable alternatives, that would be a major positive
Helpful Report
Posted 5 years ago
The ham and the fillet were amazing quality. Didn’t think much of the chicken, but probably just because I don’t normally buy “nice” ones!
Helpful Report
Posted 5 years ago
A really good service, providing quality products. I just wish I was able to order different weights of meat particularly larger roasting joints
Helpful Report
Posted 5 years ago
Hi Helen, thank you for your lovely feedback! Most of our roasting joints should have a little arrow next to the weight that you can click and choose the weight you would like. If you ever have any special requests do get in touch with us at the office & we'll do our best to help. Charlotte
Posted 5 years ago
Field & Flower is rated 4.9 based on 2,077 reviews