Field & Flower Reviews

Name: Field & Flower
Address: field&flower, Somerset, Somerset
Rating: 4.86

4.9 Rating 2,077 Reviews

98 %

of reviewers recommend Field & Flower

4.9

Based on 2,077 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02037358005

Email:

hello@fieldandflower.co.uk

Field & Flower 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

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“I've been ordering my meat from here for a while now, and have never been disappointed. I am honestly excited to receive it as I know we will be dining on good quality and flavoursome food. Supermarket meats generally pale in comparrison. The range offered is wonderful and I will occasionally try something new every now and then. If I ever had a question, the wonderful team are awesome and helpful. Customer service through out is outstanding.”

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Posted 4 years ago

Thank you so much Julia, so great to hear you are enjoying everything. We still get excited for our deliveries too - never gets old :D Thank you for your continued support, and do let us know if we can help with anything in the future- Anna

Posted 4 years ago

“Field and Flower are great and we love our delivery boxes which arrive full of ethically sourced goods. Online - It is easy to change your order, delay your delivery date etc and whenever we receive our box there is a friendly face at the door.”

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Posted 4 years ago

“So many delicious, tempting foods and an excellent, friendly service!”

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Posted 4 years ago

“The quality of the produce and the service that is provided is excellent. Cannot speak highly enough or recommend it more .”

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Posted 4 years ago

Thank you so much Lindra :D Great to hear you are enjoying everything! - Anna

Posted 4 years ago

“Great choice of good quality free range and local meat. I’ve been ordering for over a year and not been disappointed with the products i have received”

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Posted 4 years ago

“Gotta say, these guys deliver stonking food. Whenever we sit down for a meal, we regularly comment how much nicer it all tastes compared to even the best supermarket brands. And many butchers too. The quality and range of meat is fantastic. The fish, while less choice, is also a fab eat. I’ve tried a variety of different fresh food delivery services. This one is right up there at the top. Very reliable.”

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Posted 4 years ago

Thank you so much for your review, John - so great to hear you are enjoying everything :D - Anna

Posted 4 years ago

“Excellent service and products. Well worth the extra cost.”

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Posted 4 years ago

“One of the few positive things to come out of this pandemic for our family - finding F&F and their great produce.”

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Posted 4 years ago

Thank you so much for your lovely review, we are glad we have been able to help during such strange times!

Posted 4 years ago

“I’m off sick so I thought I would comply with your request We started ordering your boxes as I am clinically vulnerable and could not get any food delivered during lockdown You were reliable and the meat tastes really good, the pre seasoning actually tastes really nice Food tastes so fresh, meat and fish tastes really good - and order is regular and no fuss Your drivers are really nice We may go back to the supermarket for other things but not for meat and fish Please make bigger pies Please do a decent price roast beef, lamb leg etc But everything is wonderful otherwise”

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Posted 4 years ago

“For me, the most important factor in shopping with Field and Flower is the high standard of animal welfare. My husband and I don't eat meat so I order mainly fish now that the carnivores of my home have moved out. Produce is of a consistently high standard. I also appreciate the minimal packaging (and, of course, Dave's cheerful delivery).”

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Posted 4 years ago

“The quality of the food is excellent, and staff are always very helpful regarding questions and problems. The only negative point is the use of outsourced couriers who on two occasions have delivered to the wrong place.”

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Posted 4 years ago

Hi Lorraine, Thank you for your review and great to hear you are enjoying the quality of our produce :D Regarding our couriers, we do deliver using DPD and also our own drivers dependant on your postcode. Our own drivers cover South London postcodes and surrounding areas. If you want me to look in to whether your postcode falls in line with our own driver routes feel free to email hello@fieldandflower.co.uk and we can look in to this further for you. Many thanks, Anna

Posted 4 years ago

“I love the story of field & flower and what you stand for and the fact that you have given back to people in need. Your website is the best site I have used. I have tried quite a wide variety cheese, white stilton, gorgeous, lamb, beef, salmon, monkfish, cod, stock, pie to name a few and have never once been disappointed. I have even frozen cod which I never like to do but we had that last night and it was just the same as fresh beautiful. Well done James James and team and thank you”

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Posted 4 years ago

“I have been using field and flower for many years and have always appreciated their fantastic free range quality at competitive prices and the flexible and friendly service they offer. During lockdown they also became a lifeline when food became scarce for a time, and was hugely appreciative of the focus they placed on continuing to deliver reliable to existing customers while investing to expand their capacity to help more people. Thank you to all the team and suppliers!”

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Posted 4 years ago

“I started using F&F as a friend forgot to cancel her delivery and I inherited her box. I have been ordering from them ever since. The quality is always very good ( I often hear "Mmmh, where is the meat from?" at my table) and the website is quite easy to use if you need to amend your order or your delivery. The only place for improvement that I see is maybe the packaging: it would feel better if it was reused/recycled at each delivery. I definitely recommend Field & Flower!”

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Posted 4 years ago

Thank you so much for your feedback - we really do appreciate receiving any comments which could help us grow further. We will hopefully resume our box collections once the current Covid restrictions ease, as we have popped it on hold at the moment to prevent any possible risk of spread. Once box collections are back up and running we will communicate this to our customers. Thank you for taking the time to get in touch. If you ever need anything further, please do let us know, Best wishes, Anna

Posted 4 years ago

“Easy to order and totally reliable deliveries. The meat is excellent quality, we love the fillet steaks! Packing with ice packs is brilliant too for keeping everything fresh.”

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Posted 4 years ago

“Wide variety of cuts and different meat/fish options. Very well packaged, carefully delivered. Meat and fish are deliciously tasty. It's brilliant! Hardly bought any meat/fish from supermarket since. It's more expensive then the supermarket cuts, yes, but you pay for quality, flavor and ethics. Communication is fantastic too. It's just brilliant.”

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Posted 4 years ago

“When I signed up my husband was dubious. The taste and quality of the meat and fish is so much better than you get in the supermarket and he was quick to admit it. I particularly love the mutton which is hard to find in the shops. It's great knowing that you are supporting sustainable small farms too. Even though the lockdown when meat was selling out at the shops, field and flower never failed in providing to quality produce when we expected our order. I know they worked really hard to keep things going in a really difficult time. Thanks field and flower!”

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Posted 4 years ago

“The team bring us excellent quality produce every single week, the online order system is flawless, and they have been a non-stop reliable source of nourishment for us throughout the lockdown. Well done to this great (british) business!”

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Posted 4 years ago

“I have used Field and Flower for many years and have been consistently impressed with the quality of the meat, fish and deli goods. Most importantly though, as we have chosen to eat meat and fish, I feel confident in the best animal husbandry and sustainable sources which feels very important. I often use the 'offers' to select a range of affordable and easy to cook cuts. Over the years there have of course been occasional hiccups in delivery but always these are resolved quickly, efficiently and with grace. I highly recommend this company”

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Posted 4 years ago

“I have totally changed my shopping by using field & flower. The meat is excellent - we have tried most of it - and so is the fish. Always top quality with great taste.”

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Posted 4 years ago

Field & Flower is rated 4.9 based on 2,077 reviews