Field & Flower Reviews

Name: Field & Flower
Address: Field & Flower, Unit 8, Quarry Way Business Park, Waterlip, Shepton Mallet, Somerset
Rating: 4.87

4.9 Rating 2,356 Reviews

98 %

of reviewers recommend Field & Flower

4.9

Based on 2,356 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02037358005

Email:

hello@fieldandflower.co.uk

Field & Flower 5 star review on 14th January 2026

Margaret

Anonymous

Field & Flower 5 star review on 13th January 2026

Karen

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Christmas order was perfect! Turkey was absolutley superb, Beef was beautiful. We also had some Sausages, Bacon, Cheese and Biscuits. We will 100% be ordering our Christmas meat from you again. Thank you guys :)”

Helpful Report

Posted 2 weeks ago

You are very welcome Martyn. We are thrilled to hear that you enjoyed your Christma order, and that everything went well. You are welcome to try other products throughout the year, we do offer our subscription service, and you can order on an ad-hoc basis as and when needed. If you need any help, our customer experience team are always on hand to help. Field & Flower look forward to spending Christmas with you again this year! Only 11 months to go...... Have a wonderful weekend. Best wishes Stacey

Posted 1 week ago

“It was all delicious and made a fantastic Xmas dinner”

Helpful Report

Posted 2 weeks ago

This is great to hear Victoria! 🤩 Many thanks for your five-star review ⭐⭐⭐⭐⭐ We look forward to sending you more delicious orders. Have a wonderful weekend. Best wishes Stacey

Posted 1 week ago

“The tastiest Christmas dinner! For the second year running we have purchased all our Christmas Day meat from Field and Flower, because the turkey truly is the best we have ever eaten. Cooking to perfection with the pop up timer, supported with the in-depth, easy to understand instructions and guidance booklet that came with the delivery (containing some gorgeous recipes too). Can’t wait for next year 💕”

Helpful Report

Posted 2 weeks ago

Wonderful! I am so pleased to hear that our turkey came out on top for the second year running. 🎄 The turkey timer is always appreciated by our customers; it makes things much easier on Christmas Day. Our F&F marketing team will be pleased to hear that the cooking guide was clear and helpful, they all worked very hard on this, so I will share your feedback (and appreciation) with them. 🤩 Best wishes Stacey

Posted 1 week ago

“My Christmas was good wel liked it very much I will order it again this Christmas thanks”

Helpful Report

Posted 2 weeks ago

Thanks Sheila, I am pleased to hear this. We truly appreciate your feedback and five-star review. Have a wonderful weekend. Best wishes Stacey

Posted 1 week ago

“We ordered our Christmas Turkey and trimmings again in December and as always, outstanding quality and service - can't recommend enough.”

Helpful Report

Posted 2 weeks ago

Thanks Chris for such a wonderful review. ⭐ I am pleased that you are happy with the quality of service provided, and your orders. We all appreciate your recommendation and we look forward to sending you many more enjoyable orders. Best wishes Stacey

Posted 1 week ago

“As always I buy my main Christmas family food from Field & Flower, it's always brilliant, simply a class above the rest. This year pork was the focus and it was absolutely delicious. The beef casserole meat was used for a steak pie and the cooked meat was melt in the mouth tender, brilliant, as was the lamb used for a lamb tagine.Many congratulations to the farmers involved, you are making such a difference.”

Helpful Report

Posted 2 weeks ago

Hi Elizabeth, I can’t thank you enough for your appreciation post. I will pass your kind words to our farmers, who do such a wonderful job. They really do work so hard to produce such excellent products. We always love hearing what our customers have been cooking in the kitchen, and the lamb tagine sounds delightful. To be told we are a 'class above the rest' is a huge testament to what we do. We very much appreciate your support, and we would like to thank you for being such a wonderfully loyal customer. Have a great evening. Best wishes Stacey

Posted 1 week ago

“Our Xmas order was excellent quality; as always. We always buy sous vide turkey as it h=just needs portioned up and popped in the freezer; along with pigs in blankets and stuffing balls. Highly recommend.”

Helpful Report

Posted 2 weeks ago

Hi Pamela, Many thanks for taking the time to leave us a five-star review. It is wonderful to hear that you are always receiving such excellent, high-quality orders from us. I too tried the Pigs in Blankets and the Field & Flower Stuffing Balls this year and both were exceptional. Christmas dinner is all about the trimmings after all! We appreciate your recommendation. Have a great evening. Best wishes Stacey & The F&F Team

Posted 1 week ago

“My Christmas order was excellent. The turkey was absolutely delicious, having followed Field and Flowers cooking instructions! And the girls in the office were so helpful when I had to up my order for more people. Fantastic all round.”

Helpful Report

Posted 2 weeks ago

Argh, many thanks for your lovely review Amanda. This is very kind of you 😍 I am so thrilled to hear all was well with your Christmas order🎄 Many thanks for choosing to celebrate Christmas with F&F. We truly appreciate your support. Best wishes Stacey

Posted 1 week ago

“The meat was great. One comment - the Frenchbeer turkey breast joint (1.1 kilo) took at least half an hour longer to cook than the booklet suggested. I wasn't using a meat thermometer. We ended up cutting it into slices for the last 10-15 minutes.”

Helpful Report

Posted 2 weeks ago

Hi Cara, Many thanks for getting in touch and for leaving us a four-star review. ⭐⭐⭐⭐ I will report this back to our Head of Food & Farming and we will review the cooking instructions on this product. We very much appreciate feedback from our customers, and we will always endeavour to investigate these matters. We will do our research and update the cooking instructions on this product as needed. Thanks for bringing this to our attention. Have a great evening. Best wishes Stacey

Posted 1 week ago

“Very happy with their selection and delivery.”

Helpful Report

Posted 2 weeks ago

Hi Tatiana, Many thanks for your wonderful five star review ⭐ Its great to hear that you are enjoying a real selection of our products and that all has gone well with your deliveries. As a small business, we truly appreciate your support. Have a great evening, Best wishes Stacey

Posted 1 week ago

“Excellent sustainable meat”

Helpful Report

Posted 2 weeks ago

Many thanks for your five star review! ⭐⭐⭐⭐⭐ We appreciate your support. Best wishes Stacey

Posted 1 week ago

“Excellent customer service and delivery on time. Delicious turkey for our Christmas dinner, premium was well worth it and will repeat the order. Great quality and would highly recommend.”

Helpful Report

Posted 2 weeks ago

Good afternoon, John Thank you for your kind words about our customer experience team. I will share your wonderful feedback with my colleagues who work very hard to deliver excellent customer service, day in and day out. I am thrilled to receive such positive feedback about your Field & Flower Christmas dinner. I am inclined to agree with you; our turkeys really are the best! We look forward to repeating the order for you this Christmas! ⭐ Best wishes Stacey

Posted 1 week ago

“I have been a customer for many years and value the quality and provenance of the meat. The turkey this Christmas 2025 was the best ever. Very meaty and succulent with a real turkey taste and did not need any 'special' cooking method. We used every last bit of it finishing with turkey carcass soup a la Delia.The bacon I purchased to go with it was beautifully presented. I kept it as delivered to cover the turkey - very decorative. Finally the smoked salmon was the best I have ever tasted. It was easy to carve slicesand its taste and texture were top class.”

Helpful Report

Posted 2 weeks ago

Hi Tracy, Many thanks for such a wonderful review 🤩 We are very pleased to hear that you have enjoyed some of our festive items. I agree with you, the turkey and the salmon are both delicious. We truly appreciate your support. Thanks for backing Field & Flower and our amazing British farmers. We hope there will be many more delicious orders to come! Have a wonderful evening. Best wishes Stacey & The F&F Team

Posted 1 week ago

“Field and Flower organic and ethically sourced meat is reliably excellent quality, backed by dependable and friendly Customer Service. I often get praise for creating 'wonderful' meals which I know is more than often down to the flavour of the beef, chicken, pork and lamb rather than my own culinary expertise.”

Helpful Report

Posted 2 weeks ago

Hi Claire, Many thanks for taking the time to leave us such a lovely review. We are very pleased to hear that the meat you are receiving from us is of excellent quality, and that you are getting praise for cooking up a storm in the kitchen! The quality of our products really does have an impact on taste, and it is great to hear what recipes our customers have been cooking and enjoying. I will share your wonderful feedback with all in our Customer Experience Team; they will be thrilled to read your review. Have a wonderful evening. Best wishes Stacey & The F&F Team

Posted 2 weeks ago

“We've been customers for many years. Great products at reasonable prices. Whenever I've needed to contact customer services they have been extremely helpful.”

Helpful Report

Posted 2 weeks ago

Hi Morag, Many thanks for your review and for being such a wonderfully loyal customer. We are always reviewing our prices to make sure that our customers are getting the best prices we can offer, at the same time as paying our farmers a fair price. We have recently introduced our 'Values range' I am very pleased to hear that you have found our Customer Experience Team helpful when needed. We are always aiming to provide high levels of service at all times, so I am pleased that you have received excellent custmer care when you have contacted us here at Field & Flower. We look forward to sending you even more great products (at great prices) this year! Best wishes Stacey

Posted 2 weeks ago

“The best meat you can buy and excellent customer service!”

Helpful Report

Posted 2 weeks ago

Hi Emma, Thanks for your review - I am very pleased to hear it! We always aim to provide excellent customer service and excellent meat for our loyal customers. Thanks for your lovely comment, and your continued support. Best wishes Stacey

Posted 2 weeks ago

“As usual the ordering process was straightforward. Delivery on time and everything was present and correct. A wide variety of different things in my box. Pies, pates, gravadlax, salamis, cheeses etc, all good as always. However, the piece de resistance was the beautiful piece of Belted Galloway beef. We had the top rump. It cooked beautifully and tasted delicious.”

Helpful Report

Posted 2 weeks ago

Hi Peter, Many thanks for getting in touch, and for leaving us such a fabulous review! We are very pleased to hear that everything in your order was so good. You look to have choosen a great selection of our festive products. It is always lovely to see the variety in our customers orders, and what they enjoy cooking with our products. Our Belted Galloway Beef makes a great show stopper, it always tastes delicious and looks great at any function.🐮 Thank you for your support, and for continuing to back our British farmers. Have a wonderful day. Best wishes Stacey

Posted 2 weeks ago

“I am always delighted with my purchases from Field & Flower and my Christmas one was no exception. Everything was perfect, extremely fresh and tasty and everyone enjoyed it - so much so that there was hardly anything left!”

Helpful Report

Posted 2 weeks ago

Hi Doreen, What a wonderful review! ⭐ It great to hear that everything was perfect with your Christmas order. Wow! 🥳 I am not sure we can do better that that. Thank you for such a glowing review, we look forward to sending you many more orders. Best wishes Stacey

Posted 2 weeks ago

“All items arrived in good shape. The things we ate out of my order were great. Disappointed there no bacon was available for n the Christmas order, I had to order separately”

Helpful Report

Posted 2 weeks ago

Hi there, Many thanks for your review. I am so sorry to hear that there was no bacon available for you at the time. This is very rare! We usually have heaps of bacon in the fridge, so I do apologise and I hope this won't happen again! I am pleased that your order could be enjoyed when it arrived. Have a wonderful afternoon. Best wishes Stacey

Posted 2 weeks ago

“Buying from Field and Flower means that not only do I support British Farmers and Fishermen, but I get the Best there is of British produce which has travelled a few hundred miles, NOT THOUSANDS! My Gammon was Delicious with roast potatoes and cabbage cooked in butter, the chicken was out of this world and my son loves your pies, but ALL your meat and fish is tasty and fresh, just as it was in my childhood after rationing ended. Thank you for everything you do for us.”

Helpful Report

Posted 2 weeks ago

Hi Anne, Thank you for taking the time to leave us such a glowing review ⭐ It is wonderful to read and it means the world to the team here at F&F. It is always welcoming to hear that customers support and appreciate what we do, at the same time as backing our British farmers. However, we can only do what we do because of the support we receive from our loyal customers, so thank you! The pies are also very popular in my household, your son has great taste! Enjoy your day. Best wishes Stacey

Posted 2 weeks ago

Field & Flower is rated 4.9 based on 2,356 reviews