Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 9,214 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 12th September 2026

566

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having never purchased from this company previously , i was sceptical as you can imaging - quality of product, transporting and general logistics. I am very pleased to say they were unquestionabale form start to finish, always updating on progress and the quality of the object was 5 star”

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Posted 1 year ago

“Very good price, the hipflask was great quality and the engraving was perfect. Quick delivery too.”

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Posted 1 year ago

“Excellent overnight service when I ordered a personalised gift very last minute. The item was excellent quality and very well received by my nephew for his 18th birthday.”

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Posted 1 year ago

“Gift for my dad. Perfect. Arrived very quickly. Had his initials on the knife handle.”

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Posted 1 year ago

“Prompt delivery,nice and accurate engraving. It was a present and recipient loved it.”

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(Cheltenham) - Posted 1 year ago

“I ordered a glass with some engraving for a present and it quickly arrived, safely wrapped and is beautiful.”

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Posted 1 year ago

“Chess set was great, nice 21st Birthday present.”

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Posted 1 year ago

“I was disappointed with the poor quality of the gift wrapping for which I paid extra. I ended up re-wrapping it myself with proper wrapping paper. The item was also smaller than I had envisaged and didn't stand out as a quality product. Relative to the £125 I paid (including delivery), i was disappointed.”

Helpful Report

(Cheltenham) - Posted 1 year ago

Thank you for your feedback, and I’m really sorry to hear that you were disappointed with your order. We completely understand how important presentation is—especially when it’s a gift—and it’s disappointing to hear that our gift wrapping didn’t meet your expectations. I have refunded the gift wrap fee. We also regret that the product itself didn’t feel like good value for the price paid. We aim to provide both quality items and a great overall experience, so I’m sorry we’ve let you down on this occasion. Your comments have been passed to our team to review both the gift wrap quality and the product presentation. If you’d be happy to share any photos or further detail, we’d really appreciate the opportunity to make things right. My email address is Jamie@outdoor365.co.uk Kind Regards. Jamie Customer Service Farrar and Tanner

Posted 1 year ago

“The champagne flutes for 50th wedding anniversary ewre stunning! The engraving was beautiful. They were in a beautiful box & packed carefully. Shipped as agreed. Thank you.”

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Posted 1 year ago

“Great customer service and rapid delivery”

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(Cheltenham) - Posted 1 year ago

“I ordered a pink prosecco in a box with an inscribed wedding message on it. It arrived in good time, beautifully wrapped as ordered luxury, so didn't see it until unwrapped, but it was lovely.”

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(Cheltenham) - Posted 1 year ago

“I bought my grandson an engraved Mount Royal skeleton pocket watch for his baptism. His parents and I were thrilled with it and I'm sure my grandson will be too, when he's old enough to understand. I did quite a bit of research before buying it and thought it was very reasonably priced. It also arrived promptly and exactly when promised. Overall, I'm very pleased with my purchase and would be happy to recommend Farrar and Tanner.”

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(Cheltenham) - Posted 1 year ago

“Good service, received what I ordered, good products, what else would one wish for!”

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(Cheltenham) - Posted 1 year ago

“This is a 50th present for my husband who hasn't yet received it! I have checked it over and the size, quality and fast service have been most impressive. It's exactly what I wanted and I am sure he will treasure the gift.”

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(Cheltenham) - Posted 1 year ago

“Great selection of products, something for everyone! I’ve really enjoyed using the selection of personal gifts i’ve purchased including cafetières, pocket knives and even wallets! The customer service department are also at hand with any enquiries you may have regarding your future purchases. Happy shopping!”

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Posted 1 year ago

“Great product and great service”

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(Cheltenham) - Posted 1 year ago

“Well pleased with my chess set and boaerd. good quality and resonable price. Will reccommend this product to my friends and family.”

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(Cheltenham) - Posted 1 year ago

“Just when I thought Customer Service was a thing of the past Farrar & Turner have changed my opinion, Customer Service is alive and well at Farrar & Turner”

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Posted 1 year ago

“Delighted with my purchase. Most prompt & efficient service and product. Is very stylish.”

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Posted 1 year ago

“We bought the beautiful customizable wine opener for a freinds 15 year wedding anniversary. Arrived in a timely manner before thier event. The quality of the opener exceded my expectations, and our friends loved it!”

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(Cheltenham) - Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 9,214 reviews