Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 9,209 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 17th August 2026

565

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with the quality of the chess set, bought for my daughter’s birthday. She got 2 splinters from the horse. It was rough and not fit for purpose. Returned for a refund. Not the high quality that I was expecting.”

Helpful Report

Posted 1 year ago

Dear Vanessa, We're truly sorry to hear about your experience with the chess set and that it caused discomfort to your daughter — that’s absolutely not the standard we aim to deliver. We completely understand your disappointment, especially when this was meant to be a special birthday gift. As soon as we were made aware of the issue, our team arranged a return and refund right away to resolve things as quickly as possible. Thank you for bringing this to our attention, and again, our sincere apologies for the inconvenience caused. Kind Regards, Farrar and Tanner Customer Service

Posted 1 year ago

“Bought a backgammon set from a great selection. Paid a reasonable price and order to delivery time was amazingly swift. Very pleased with the product, and customer service was top notch. Can't fault them - excellent.”

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Posted 1 year ago

“Quality one piece stainless steel cake slice to replace one with a porcelain handle. Good service.”

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Posted 1 year ago

“The tankard I ordered arrived quickly and was well packed. Nothing negative to report. Engraved well and as a gift, it was very well received. Looked lovely.”

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Posted 1 year ago

“First class service and quality product , Thank you”

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Posted 1 year ago

“I’m very impressed with this dark wooden wine box. The quality of the wood is excellent, solid, smooth, and beautifully finished with a rich, dark stain that looks both elegant and timeless. The engraving is done to a high standard: clean, precise, and clear without any rough edges or fading. It gives the box a really personal, high-end touch. The overall craftsmanship feels sturdy and well-made, making it perfect for gifting or special occasions. It’s definitely a piece that adds a touch of class. I highly recommend!”

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Posted 1 year ago

“First class Service, Delivery and Products”

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Posted 1 year ago

“Fast delivery service.”

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(Cheltenham) - Posted 1 year ago

“SPEEDY DELIVERY WRAPPING REALLY LOVERLY, CANNOT RATE THE PURCHASE AS WAS BOUGT AS A PRESENT SO HAVE NOT SEEN YET BUT WILL HAPPILY ORDER AGAIN”

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Posted 1 year ago

“Quality item. Repeat order from F&T with excellent service and fast delivery. Thank you”

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(Cheltenham) - Posted 1 year ago

“I am very happy with the service. All went smooth and quick. I love the product and service you provided.”

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Posted 1 year ago

“Very pleased with quality of the box and personalisation to give as a present for 80th birthday. The Red Wine was from France. Happy.”

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Posted 1 year ago

“simple order process and quick delivery thank you”

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Posted 1 year ago

“I have bought several items off Farrar and Tanner and have been completly satisfied every time .”

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Posted 1 year ago

“Bought as a present but presentation & delivery excellent.”

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Posted 1 year ago

“Having never purchased from this company previously , i was sceptical as you can imaging - quality of product, transporting and general logistics. I am very pleased to say they were unquestionabale form start to finish, always updating on progress and the quality of the object was 5 star”

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Posted 1 year ago

“Very good price, the hipflask was great quality and the engraving was perfect. Quick delivery too.”

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Posted 1 year ago

“Excellent overnight service when I ordered a personalised gift very last minute. The item was excellent quality and very well received by my nephew for his 18th birthday.”

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Posted 1 year ago

“Gift for my dad. Perfect. Arrived very quickly. Had his initials on the knife handle.”

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Posted 1 year ago

“Prompt delivery,nice and accurate engraving. It was a present and recipient loved it.”

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(Cheltenham) - Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 9,209 reviews