Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 8,276 Reviews

94 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 25th February 2026

Anonymous

Farrar & Tanner 5 star review on 23rd February 2026

Ian

Farrar & Tanner 5 star review on 18th January 2026

Russell

Farrar & Tanner 5 star review on 10th January 2026

Mrs A S

555

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived super fast but sadly in the wrong finish. It has now been replaced & I am told that a returns label is on its way here for the original one. Mistakes happen but it wasn't easy to let the company know of the error. The pocket watch however is stunning and will be treasured.”

Helpful Report

Posted 5 years ago

Dear Sarah, I'm sending the correct watch to you - I'm so sorry that you received the wrong one. I can only put this down to Christmas covid madness, long night shifts and very tired engravers. It should not have happened and of course we will correct it for you in time for Christmas. I've tried to call but not been able to reach you. The new watch will be with you by tomorrow with a returns label for the incorrect one. I hope you have a happy Christmas, Jude Farrar & Tanner Customer Service

Posted 5 years ago

“I’m sorry but can’t give any stars yet so have gone down the middle. It’s a Christmas present and not been opened yet”

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Posted 5 years ago

“The board is really nice but the counters are a bit light and cheap / plastic. I'll buy replacement counters but a bit disappointed given the cost and quality of the board - let down by the counters.”

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Posted 5 years ago

“The glass was perfect, my only criticism was the printed wording was not straight. As it was a gift I didn’t have time to return it :(”

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Posted 5 years ago

“Product arrived on time. I particularly liked their commitment to plastic free packaging. However, I was surprised to find a record of a credit reference search on my credit report, which is intrusive, excessive and unnecessary for a single debit card purchase. For this reason I deducted 2 stars.”

Helpful Report

Posted 5 years ago

Dear Sir, As the product you purchased was a bladed item it is a legal requirement for us to check that you are over 18. You can find full details on this page: https://www.farrar-tanner.co.uk/age-restricted-products-i80

Posted 5 years ago

“Lovely idea with the engraved box with port inside. I Was disappointed with the quality of the finish on the box but asides that the order came quickly so can’t fault the service”

Helpful Report

Posted 5 years ago

“I bought a Witness knife and the ordering/delivery was fast and efficient. The product was okay but the blade had a tiny nick in towards the point. It did not really affect the use of the knife but I was disappointed with the quality control.”

Helpful Report

Posted 5 years ago

“Overall the price I paid, delivery, etc were fine, however I feel the engraving service let F&T down on this occasion. No option was given as to which side of the handle the engraving would appear on. I erroneously assumed they would use the side with no branding as it result in a clean, uncluttered finish. Instead they chose to squeeze the engraving at one end of the handle on the same side as the Opinel branding leading to a very crushed and cluttered aesthetic. At just under £50 for an Opinel complete with the engraving I would have expected a bit more thought to have gone into the process. The knife was intended as part of a “landmark” birthday gift for a forager, however given the knifes appearance I decided just to give it to them and come up with something else for their birthday. So at least they will get an extra present, but I’m left disappointed with F&T.”

Farrar & Tanner 3 star review on 1st September 2020

Helpful Report

Posted 5 years ago

Dear Colin, apologies for the engraving position, it doesnt look great. We have discussed with the engraving team and they have been instructed to engrave on the reverse on this tool. We are sending you another knife engraved correctly free of charge. Many thanks and apologies for the inconvenience. Kind regards - Matt

Posted 5 years ago

“Only 3 because I wanted a small wallet and it’s just normal size .”

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Posted 5 years ago

“The item is great quality but unfortunately came scuffed and damage and it was a Father’s Day present!!”

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Posted 5 years ago

“I bought a whittling knife as a Present for Father’s Day, I paid extra for engraving. I was a bit disappointed when it came that the engraving is on the side of the handle with all the branding on, meaning that my little girls dad didn’t even realise it was engraved. The other side of the handle is totally bare, why would it have been done on that side? It’s not something that can be proudly displayed as intended. Such a shame because everything else is just perfect.”

Helpful Report

Posted 5 years ago

“The razor we bought was beautifully packaged and the name engraving was lovely. The razor was visually great, however you have focused too much on the aesthetics of the razor and not the functionality of it needing to actually be functioning effectively as a razor. The razor only has one blade on it, which we did not realise upon purchase, and as a result has cut my husbands face while using it. The razor will now, consequently not be used.”

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Posted 5 years ago

“Was happy with F&T and delivery times but knives were blunt when they arrived which wasn't very impressive when F&T claimed they RRP at £160”

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Posted 5 years ago

“The product was as described and arrived in good time (under the present circumstances) However was not happy with customer services when I tried to get in touch!!”

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Posted 5 years ago

“Perhaps I didn't read the website correctly, but when I purchased the item I thought it was made in the UK. I would not have purchased the item if I knew it was made in China.”

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Posted 5 years ago

“Quite a nice glass although the finishing where the join between glass and pewter isn't very pretty. fix that and it would be another couple of stars. Shame.”

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Posted 6 years ago

“Fast delivery to NZ. The hip flask was well presented in a gift box, and quality of pewter product was good. Personalised engraving was good, although I would've preferred a 'stamped' look into the metal, and had emailed asking about this but did not receive a reply. I was disappointed with the quality of the leather, as I was expecting a really good quality leather, but it was more of a thin leather lining. And the funnel quality was made of terrible plastic. Overall I was happy with the actual hip flask itself, and the option of engraving was fantastic.”

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Posted 6 years ago

“Don’t remember what I brought. Oh yes. A trug. Yes it arrived quickly, not too much packaging and was .... fine.”

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Posted 6 years ago

“Very good delivery service, although I did opt for and pay for it. Disappointed with the quality of the product but didn’t have time to send it back as was gifting it a couple of days later. I bought an expensive chrome plated pocket watch for my fiancé for his birthday, which is for him to wear to our wedding next month, so it was quite upsetting to find the chrome on the front is pitted in places. Quality review of product by your staff was missing. Won’t be purchasing from you again, I don’t even think the value should be half the price of what I paid for the quality you send out. But then that’s the bad part of buying online, you don’t get to see what you’re buying until it arrives, still shame on you F&T for selling below quality items.”

Helpful Report

Posted 6 years ago

Dear Tanya, Sorry to hear that your product was not up to standard this sounds disappointing especially as it was for a wedding. Had you called us to let us know we could have sent out a replacement for you. Alternatively we you can send back to us for a full refund. Many thanks. Matt

Posted 6 years ago

“Poor delivery, nice product.”

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Posted 6 years ago

Hi, I'm glad you liked the product - I'm sorry you were not happy with the delivery. We've got the order as being placed late afternoon on Monday, dispatched on Tuesday and delivered on Thursday morning in Dublin, which looks like all went well from this end, I may have missed something? Please do let us know if all is not well. Best wishes, Jude

Posted 6 years ago

Farrar & Tanner is rated 4.8 based on 8,276 reviews