Very good delivery service, although I did opt for and pay for it. Disappointed with the quality of the product but didn’t have time to send it back as was gifting it a couple of days later. I bought an expensive chrome plated pocket watch for my fiancé for his birthday, which is for him to wear to our wedding next month, so it was quite upsetting to find the chrome on the front is pitted in places. Quality review of product by your staff was missing. Won’t be purchasing from you again, I don’t even think the value should be half the price of what I paid for the quality you send out. But then that’s the bad part of buying online, you don’t get to see what you’re buying until it arrives, still shame on you F&T for selling below quality items.