Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 8,477 Reviews

94 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 6th April 2026

558

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just when I thought Customer Service was a thing of the past Farrar & Turner have changed my opinion, Customer Service is alive and well at Farrar & Turner”

Helpful Report

Posted 11 months ago

“Delighted with my purchase. Most prompt & efficient service and product. Is very stylish.”

Helpful Report

Posted 11 months ago

“We bought the beautiful customizable wine opener for a freinds 15 year wedding anniversary. Arrived in a timely manner before thier event. The quality of the opener exceded my expectations, and our friends loved it!”

Helpful Report

(Cheltenham) - Posted 11 months ago

“The purchasing and personalisation process was super straight forward and the pocket watch arrived within 2 days of placing the order. It is perfect! Exactly what I wanted and the engraving makes it a super personal gift! I cannot wait to give this to my (almost) husband in less than 2 months!!”

Helpful Report

Posted 11 months ago

“Excellent product and swift delivery.”

Helpful Report

(Cheltenham) - Posted 11 months ago

“Speedy delivery, the cufflinks were nicely packed & the personalisation perfect.”

Helpful Report

Posted 1 year ago

“Great experience with Farrar & Tanner - buying personalised gifts online hasn't been easier. I was so reassured by the team at Farrar & Tanner and their customer service has been excellent: very communicative via phone and email, quick to respond and quick to ship the item - big thank you to Caitlyn who was on-hand throughout my order. Would definitely buy again and recommend.”

Helpful Report

Posted 1 year ago

“In my recent search to find a 40th birthday present for a good friend, I happened upon the Farrer and Tanner website. Wow! Its crammed full of amazing gifts and inspiration for men and women alike - most, if not all, of which can be personalised. In the end I purchased a classy brass and pewter tankard and opted for it to be gift wrapped -all part of an excellent service. The tankard was despatched within hours of ordering and arrived promptly and safely; thank you. I will not hesitate to use Farrar and Tanner for future gift ideas and can thoroughly recommend them to others.”

Helpful Report

Posted 1 year ago

“Very happy with purchase. Great communication, would definitely buy from again.”

Helpful Report

Posted 1 year ago

“Amazing place for gifts, looking forward to shop there again”

Helpful Report

Posted 1 year ago

“Very satisfied with transaction.”

Helpful Report

(Cheltenham) - Posted 1 year ago

“Very Good item !!!”

Helpful Report

(Cheltenham) - Posted 1 year ago

“We had a problem with the item we ordered, however, it was dealt with efficiently and we are very pleased with the outcome. Would certainly use your company again.”

Helpful Report

Posted 1 year ago

“Nice product and nicely wrapped. I expected the card to be printed not hand written. This isn’t a problem but may be worth making this clear as for certain occasions a message written in someone else’s hand doesn’t seem appropriate. Thank you”

Helpful Report

Posted 1 year ago

“Love the brand”

Helpful Report

Posted 1 year ago

“Excellent musta little disappointed the initials weren't easy to see”

Helpful Report

(Cheltenham) - Posted 1 year ago

“I ordered a silver bracelet for a friend's birthday & it's really beautiful. I was so pleased with it. The delivery was quick too, it arrived sooner than expected. Overall, a really good service.”

Helpful Report

Posted 1 year ago

“I recently purchased a David Nickerson Leather Dual Folding Shhoting Stick at a cost of £42.95. When the item arrived I was most disappointed with the quality & finish of the item - nothing like the description on your website. The item is now on its way back to you.”

Helpful Report

(Cheltenham) - Posted 1 year ago

Hi Peter, Thank you for your review, I'm sorry to hear that the David Nickerson Leather Dual Folding Shooting Stick did not meet your expectations. We strive to ensure that all our products match their descriptions, so I’d really appreciate it if you could email me at Jamie@outdoor365.co.uk with more details about the specific issues you encountered. This will help us investigate and take the necessary steps to prevent similar issues in the future. Kind Regards, Jamie Farrar and Tanner Customer Service

Posted 1 year ago

“Ordered my champagne flute 10p.m. Friday night and took delivery 2 days tater on Monday. Brilliant”

Helpful Report

Posted 1 year ago

“I bought a jewelry box to give as a gift. This one is gorgeous and my wife loves it. I received my purchase very quickly and it was very well packaged. Thank you very much!!!!”

Helpful Report

(Cheltenham) - Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 8,477 reviews