Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 8,120 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 12th January 2026

550

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have brought 3 beautiful glasses from them now and every one has been perfect, really quick delivery and well packed out so no breakages . I can highly recommend this company there top class”

Helpful Report

(Cheltenham) - Posted 1 year ago

“Everything was exactly as I hoped it would be”

Helpful Report

Posted 1 year ago

“Very good product top!!!”

Helpful Report

(Cheltenham) - Posted 1 year ago

“High quality item delivered on time. Very pleased with this item. Highly recommended.”

Helpful Report

(Cheltenham) - Posted 1 year ago

“Prompt customer service and product came on time and exactly as ordered”

Helpful Report

Posted 1 year ago

“Quality products backed up by excellent service”

Helpful Report

(Cheltenham) - Posted 1 year ago

“Very clear website with easy ordering process. Item received was top quality, good value, well packaged and efficiently delivered. Excellent service throughout with good communication.”

Helpful Report

Posted 1 year ago

“Love my Solitaire. I like the wood & marbles. My family were intrigued and all have become addicted. It has brought us closer. The best purchase in a long time.”

Farrar & Tanner 5 star review on 4th September 2024

Helpful Report

Posted 1 year ago

“Excellent customer service,delivered before the due date originally quoted ,beautifully packaged would definitely use again.”

Helpful Report

(Cheltenham) - Posted 1 year ago

“Item as described, in stock, prompt dispatch and delivery. Good communication and updates.”

Helpful Report

(Cheltenham) - Posted 1 year ago

“Good people to deal with. A gift that was very well received.”

Helpful Report

(Cheltenham) - Posted 1 year ago

“Arrived very quickly very pleased with the gardening knife and the engraving”

Helpful Report

Posted 1 year ago

“Excellent service, my order was engraved and delivered within 24 hours. Cufflinks are very well made. My only negative comment is they could have been packaged better as only sent in a small padded envelope and the cardboard box the cufflinks were in was damaged. Would order again though.”

Helpful Report

Posted 1 year ago

“Not a fan of how these are advertised, be advised that they are the size of a nickel.”

Helpful Report

Posted 1 year ago

Dear Nathaniel, Thank you for your review, The measurements are listed in the product description, I'm sorry if you missed this. You are welcome to return the watch for a refund if you are unhappy with it. Returns Portal (global-e.com) Kind Regards, Jamie Farrar and Tanner Customer Service

Posted 1 year ago

“Order went well, the ingraving in japanese was also correct and the knives are great. Quality is really good Nd the design and handles are butiful and well made.”

Helpful Report

Posted 1 year ago

“It arrived on time. It looks fantastic and so sharp. A two thumbs up also for the engrave name. Fabulous 👏👏👏 highly recommended”

Helpful Report

Posted 1 year ago

“I ordered the horse racing tumbler as a gift, but unfortunately received the hunting tumbler. All was not lost I was sent the correct item very promptly and am very happy with my purchase. The tumbler is a lovely item. Customer service were very efficient in their response. Thank you.”

Helpful Report

Posted 1 year ago

“My engraved order was shipped very quickly after ordering. The piece itself was beautiful and appreciated by its recipient.”

Helpful Report

Posted 1 year ago

“Great watch fast shipping wonderful”

Helpful Report

Posted 1 year ago

“Absolute rip off. Purchased a hip flask believing that I was purchasing a Pinder Brothers quality product, as the description lead me to believe. Only after payment sent did I come to realise the item was not made by Pinder Brothers, and infact was not even made in Sheffield, but was a generic piece made in China, being sold at double the price. Disgusting, misleading service. Also so called 'engraving' is actually stamped on, so even more of a rip off. Would have returned but as purchased for a birthday I had no choice but to keep. Will be my first and final purchase from Farrer and Tanner. I would urge future customers to tread with caution, and check ebay for the same items at half the price.”

Helpful Report

(Cheltenham) - Posted 1 year ago

Dear Jade, Thank you for sharing your feedback. I apologise for the disappointment you experienced with your recent purchase. We strive to be transparent about our products, and we do state on our brand heritage page that while many items are manufactured in Sheffield, some are expertly crafted and imported. I'm sorry if you didn't see this. Regarding the engraving, we can assure you that it is indeed genuine and not stamped. However, if the quality of the engraving did not meet your expectations, we sincerely apologise. We would have been more than happy to replace the item with next-day delivery if you had reached out to us, in the for the birthday. Please email us at customerservice@outdoor365.co.uk as we'd like to offer a replacement. Kind Regards Jamie Farrar and Tanner Customer Service

Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 8,120 reviews