Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 7,921 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 26th December 2025

J Seddon

Farrar & Tanner 5 star review on 18th December 2025

Anonymous

Farrar & Tanner 5 star review on 11th December 2025

Cristian

550

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and arrived promptly”

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Posted 2 days ago

“Great website, classy products. And efficient delivery.”

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Posted 2 days ago

“Excellent selection of gifts and quick turnaround.”

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Posted 2 days ago

“Excellent service and delivery”

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Posted 2 days ago

“Bought a whisky tumbler with copper banding, as a birthday gift. The design caught my attention, the gift arrived on time and in good condition.”

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Posted 2 days ago

“Just want i wanted i am going to buy the veg knife to perfect”

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Posted 2 days ago

“Great quality and very fast delivery in time for Christmas. Would definitely order again”

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Posted 2 days ago

“Unique products, great service”

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Posted 2 days ago

“My request was so seamless, including my need for both the flask and pouch monogrammed! Easy!”

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Posted 2 days ago

“Excellent service.top quality will use again”

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Posted 2 days ago

“Order came personalised super quickly”

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Posted 2 days ago

“Stunning Whiskey glasses i bought for a Christmas present. Beautifully gift boxed - will definitely buy from this Company again. Thank you.”

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Posted 2 days ago

“Lovely holdall and excellent customer service as well. Thank you and a Happy Christmas to you all at Farrar and Tanner”

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Posted 2 days ago

“Very pleased with my order. Chess and Backgammon travel set.”

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Posted 2 days ago

“Excellent service and product”

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Posted 2 days ago

“A great range of high end products for personal and presents. Good communication and fast delivery to the door. Would strongly recommend.”

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Posted 2 days ago

“Have yet to receive my order at all so I’m not in a position to post any review. I’m not happy right now”

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Posted 2 days ago

Hi Misty, Thank you for your email, I'm sorry to see that you haven't received your order. I can see that Royal Mail collected your parcel from our warehouse on the 17th of December, but it unfortunately has not updated since. I do apologise for this, and I have emailed you to get this resolved. Kind Regards, Farrar and Tanner

Posted 2 days ago

“The cheap courier used couldn’t find my address and returned to sender. They’ve outsourced their customer service which is extremely unhelpful. In the end I have to buy a gift for Christmas from somewhere else because they were unwilling to help me find another solution in time.”

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Posted 2 days ago

Dear XENIA, Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify a few points. The delivery issue occurred because the address provided was incorrect, which unfortunately led to the parcel being returned. We do not use “cheap couriers”; in fact, we partner with Royal Mail, one of the most trusted and recognised couriers in the UK. At checkout, customers are given the option to choose between Royal Mail and DPD, and in this case, Royal Mail was selected. Regarding customer service, all of our support agents are based in the UK and work directly for Farrar & Tanner. We do not outsource our customer service to third-party companies, so I'm not sure where you have got this from. Once we were aware of the incorrect address, we offered to resend the parcel as soon as it was returned to us. However, you opted for a refund instead, which will be actioned as soon as the parcel has reached us. Kind Regards, Farrar and Tanner

Posted 2 days ago

“Great quality and super speedy delivery. Thank.”

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Posted 2 days ago

“Excellent website and excellent service from placing order to receiving the products.”

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Posted 3 days ago

Farrar & Tanner is rated 4.8 based on 7,921 reviews