Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 9,144 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 17th August 2026

565

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was very good. Parcels were heavy and needed to be hidden as it is a Christmas gift. Delivery driver was very helpful and happy to help.”

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Posted 8 months ago

“Lovely gifts. Received quickly and beautifully presented.”

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Posted 8 months ago

“Always amazing. Items arrive extremely well packaged, in perfect condition and the price is very reasonable. I always recommend Farrar and Tanner to all of my friends.”

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Posted 8 months ago

“Your service was amazing. The product super quick however it arrived damaged and with a quick call to customer service they sorted it out and 2 days later I had a new one. Many thanks”

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Posted 8 months ago

“Only ordered a few days ago. Cd not believe how quickly it arrived. So so pleased. Cannot take ohoto as wrapped up ready for partner for christmas. He will live it”

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Posted 8 months ago

“Bought as a gift and very pleased with the quality and speed of delivery.”

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Posted 8 months ago

“Ordered a knife gift wrapped for a present. Arrived quickly well packaged and beautifully tied and wrapped. Will definitely order from this company again”

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Posted 8 months ago

“Excellent service from ordering to delivery.I choose gift wrap and it is beautifully done. I haven't opened it yet as it is a present.”

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Posted 8 months ago

“Super service and no damaged boxes, always a bonus”

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Posted 8 months ago

“Customer service were amazing. I had a small issue and they helped me to sort it out straight away. Will be definitely coming back to buy more gifts. Thank you”

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Posted 8 months ago

“No feedback yet from the recipient except it arrived on time.”

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Posted 8 months ago

“Still not received any goods...”

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Posted 8 months ago

Hi there, My sincere apologies for the delay with Royal Mail. I can see it was delayed for 10 days in their system - I really am sorry about that! I can also see it has since been delivered. I hope the gift was enjoyed as intended! Kindest regards, Stacey

Posted 7 months ago

“Great - all as needed and quick”

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Posted 8 months ago

“I have purchased the leather document wallet for my husband for Christmas. It arrived in nice packaging and the personalisation on it is lovely. It smells lovely too. I'm looking forward to giving it to him at Christmas. Thank you.”

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Posted 8 months ago

“Love my new bag..very well packaged”

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Posted 8 months ago

“The whole ordering process was quick and easy. And delivery was super fast and on time. The parcel was well packed and wrapped. I will use Farrar & Tanner again.”

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Posted 8 months ago

“Great service, good communication from ordering to receiving package. Well packed to prevent damage and exactly as pictured/ described. Thoroughly pleased.”

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Posted 8 months ago

“After ordering some personalised brandy glasses, I expected the items to look like the image displayed on the website - they didn't. The font was much smaller and the position on the glass was much higher up making them look weird. I pointed this out to customer services and was told it's because I placed my order via my mobile and their website is not set up for online orders via a mobile. Only offered a refund of the engraving or store credit despite this being the fault of Farrar & Tanner. I didn't get what I ordered but still had to pay for it. Not impressed and will not use again.”

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Posted 8 months ago

Hi Steve, I'm so sorry for the disappointment. The engraving did not match what you were shown on the website, and you should have been offered the choice to return them, I am sorry about that. This has been reported to the marketing team so they can fix the issue. You're more than welcome to return for a full refund. I am happy for you to contact me directly on stacey@outdoor365.co.uk so I can sort this for you myself. Kindest regards, Stacey

Posted 8 months ago

“Stunning range of products, beautifully marketed. Found the perfect gift which was of high quality and delivered very quickly.”

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Posted 8 months ago

“Well packaged and prompt delivery, thank you.”

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Posted 8 months ago

Farrar & Tanner is rated 4.8 based on 9,144 reviews