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Farrar & Tanner Reviews

4.8 Rating 8,044 Reviews
95 %
of reviewers recommend Farrar & Tanner
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About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

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Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Frances
Verified Buyer
“So impressed by the speed of completing my order and delivery (personalised and at a weekend!) and at affrodable prices, will definately be using Farrar & Tanner again.”
Helpful Report
Posted 6 months ago
Lisa
Verified Buyer
“Ordered 3 birthday gifts. 1 was out of stock but the customer service contacting me to explain and offer a solution was outstanding. No other suitable item available so it was refunded immediately. Other 2 parts of the order received promptly and were carefully wrapped and packaged. First time using but will definitely be shopping with F&T again and highly recommend.”
Helpful Report
Posted 6 months ago
STEPHEN
Verified Buyer
“The Knife set I ordered where of the finest quality and arrived on time Thankyou to everyone involved”
Helpful Report
(Cheltenham) - Posted 6 months ago
Anonymous
Verified Reviewer
“Really disappointed 😔 The amount of money I paid for the chess set as a birthday present and it looks really cheap. The clasps holding the board together feel as though they will snap off after a few uses. It doesn't feel 'quality', particularly in comparison to the one other board we have. There's no luxury/craftsman style feel for over £80. Quite disappointed unfortunately as I took time to research products and the photos look really nice. The lettering looks golden and almost embossed in the pictures but theyre a flat yellow which looks like it did scrape off easily.”
Helpful Report
Posted 6 months ago
Dear Lynsey, Thank you for your feedback. I'm sorry to hear you're disappointed with the chess set. We aim to represent our products as accurately as possible, so it’s disappointing to hear that the item didn’t meet your expectations. I’ve checked our records and it doesn’t appear that you’ve contacted us directly — we’d appreciate the opportunity to resolve this for you. Please feel free to get in touch with our customer service team, and we’ll be happy to look into it. Our email address is customerservice@outdoor365.co.uk Kind Regards, Farrar and Tanner Customer Service
Posted 6 months ago
Charlotte
Verified Buyer
“Excellent service - my beautiful glasses arrived the next day after ordering - thank you!”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Very efficient. Arrived three days after ordering.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Very prompt delivery, very impressive good quality wooden box. Can't comment on the wine though as it's a gift - yrt to be opened , fingers crossed on the quality of that🤞”
Helpful Report
Posted 6 months ago
Zahida
Verified Buyer
“Very happy with the service received. Parcel arrived quickly and the belt was just as described.”
Helpful Report
Posted 6 months ago
Daniel
Verified Buyer
“Incredible service with top quality products. I ordered a pair of secateurs specially engraved for my mum’s 70th and they literally arrived the following day. I didn’t pay any additional amount for next day delivery. Clearly a very efficient service, thank you”
Helpful Report
(Cheltenham) - Posted 6 months ago
Anonymous
Verified Buyer
“Great variety of gifts at reasonable price I brought a globe for my brothers birthday and retirement to remind him of all the places he may be able to visit now he has retired.”
Helpful Report
Posted 6 months ago
David Ellis
Verified Buyer
“great product and first class service. Website is a dream to navigate and communication is extremely accurate”
Helpful Report
Posted 6 months ago
Alan
Verified Buyer
“What a fantastic service ordered online delivery excellent and product very well packaged and great quality”
Helpful Report
Posted 6 months ago
Anonymous
Verified Reviewer
“I purchased a leather backgammon board from Farrar & Tanner and I didn't have any problems with the process. I received the item in six days, with everything nicely and safely packed. The item I received is exactly what's described and displayed on the website.”
Helpful Report
Posted 6 months ago
Valerie
Verified Buyer
“Lovely, quality item with personalisation as requested. Arrived sooner than expected date of delivery”
Helpful Report
Posted 6 months ago
Ali
Verified Buyer
“Ordered a small pocket knife as yet again I have lost mine out in the field somewhere ! Arrived quickly, good price point compared to other online stores.”
Helpful Report
Posted 6 months ago
Steve
Verified Buyer
“Just everything that was on the tin was delivered...”
Helpful Report
(Cheltenham) - Posted 6 months ago
Moira
Verified Buyer
“Lovely design on the tumblers, and they arrived very quickly. Would buy again from here.”
Helpful Report
Posted 6 months ago
Malcolm Keal
Verified Buyer
“very happy with my puchase”
Helpful Report
Posted 6 months ago
Allan
Verified Buyer
“Good communication and confirmation of delivery date. Product packaged well. Very happy with purchase.”
Helpful Report
(Cheltenham) - Posted 6 months ago
Anonymous
Verified Buyer
“Received the pewter tankard very promptly. Beautiful tankard.”
Helpful Report
Posted 6 months ago
Farrar & Tanner is rated 4.8 based on 8,044 reviews
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