Farmer Gracy Reviews

4.7 Rating 33,488 Reviews
93 %
of reviewers recommend Farmer Gracy
4.7
Based on 33,488 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Anonymous
Anonymous  // 01/01/2019
I have been ordering bulbs from Farmer Gracy for a few years now and am yet to come across any other company that provides the same quality, care and pride in what they do as this company. The bulbs on offer are next to none with some very rare and exotic species. I am always kept up to date as to where my order is. When the packages arrive they are always packaged really nicely with the upmost care and attention to detail with wonderful added extras like the postcards (I have a lovely collection now) of the flowers and a booklet on how to care for the bulbs, which I always keep for further reference. On a couple of occasions I have needed extra information because of personal issues and my emails are always answered completely and very quickly. Anybody looking for quality bulbs and a first class personal customer service need look no further than Farmer Gracy as I don’t think there is anyone out there that can surpass them. I have, and will continue, to recommend them to everyone I can and I will continue to use them in the future.
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Posted 3 years ago
Dahlia tubers I bought are doing great, all coming up healthy. Will definitely buy again exceptional service.
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Posted 10 hours ago
Wonderful service. Package arrived intact, contents well packaged. Excellent instructions on how to plant the different plants.
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Posted 11 hours ago
After recieving many orders over the years and all been good, the last order I received had 4 plants which were dead, 3 of which were all 1 item. I have emailed twice now but as yet have not received a reply. After years of buying plants from this company I am very disappointed with the quality of the root plants and will not buy from them again if they don't reply.
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Posted 12 hours ago
10 days in transit (contrary to tracking info), then more than half turned out to be the wrong plants. I only discovered that after a few weeks when they came up after planting, so now too late for me to do much else. Customer Services appear to consider it a generous remedy to give me a partial refund (just for the plants that were wrong). I can't help feeling it might have been a nice gesture, given their cck-up, to give me a full refund, or a small discount voucher off a future purchase, or send me a free bulb, or something. Meh...
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Posted 12 hours ago
not sure the plants I got will grow, nobody responded to my concern so far
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Posted 17 hours ago
Items arrived well packed and within reasonable time frame. Bare roots all looked healthy with signs of growth and all bare roots and dahlia tubers are growing. Very pleased with purchases.
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Posted 19 hours ago
Very pleased with my bulbs. They are putting on a fabulous show. Excellent customer service and items very well packaged.
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Posted 19 hours ago
Packing and delivery was high standard. All my plants arrived in good condition. And growing great, including my Dalia’s. First time growing these , cannot wait to see them flower. Very well pleased with everything.
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Posted 21 hours ago
First order from Farmer Gracy and what a success with the spring bulbs. I've now ordered some summer roots and bulbs and very excited that at last I'm getting fabulous results!
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Posted 1 day ago
I have received a few orders now from Farmer Gracy all has been good. On this occasion one of the 5 large bulbs I received recently was mouldy so I have emailed twice asking for a replacement bulb to be sent. I have heard nothing since.
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Posted 1 day ago
Amazing bulbs! Great quality and price, package fantastic, truly pleased to have found you!
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Posted 1 day ago
Very disappointed with my last order. Plants came damaged and dead especially lupins and geums
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Posted 1 day ago
I’ve just planted my begonias but they look really healthy and great service
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Posted 1 day ago
I've been buying bulbs and roots for a few years now. Every year I say I won't buy anymore. My success rate is not great, specially with roots. Not all of them survive. Can't say it's FG or my fault but sometimes you can tell straight away the root is not good as soon as you open the box. They look rotten, as if they had been in water for a long time. Could be the delivery time to Ireland? I don't know for sure. So, overall my experience is a mixed one.
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Posted 1 day ago
Plants came well packaged and tracking facilities. Clear instructions how to plant them.
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Posted 1 day ago
I order my spring bulbs from you every year & normally they they all bloom with great effect,but this year two lots of bulbs didn’t show at all,they came up as usual but didn’t bloom they were black parrot & ice cream banana.i am just wondering if any one else had the same situation.i shall still be ordering from you because you bulbs are lovely Thank you
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Posted 1 day ago
Easy ordering and quick delivery, bulbs selected packed with attention. Before I have my replacement knees have managed to plant, cannot wait to see results.
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Posted 2 days ago
Always impressed with literature the accompanies products. Good instructions. Now awaiting to see how things grow.
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Posted 2 days ago
Plants arrive beautifully packaged and in very good condition -my go to company for online plant purchase -thank you to The Team
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Posted 2 days ago
15 Bare root grasses, variable sizes but all seemed healthy PLEASE DON'T USE EVRI FOR LIVE MATERIAL THEY HAVE LOST SEVERAL PARCELS AND MOST ARE DELAYED, THEY TELL LIES ABOUT DELIVERY AND THEIR TRACKING IS A MASTERPIECE OF FANTASY FICTION
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Posted 2 days ago
Farmer Gracy is rated 4.7 based on 33,488 reviews