Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 37,380 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 37,380 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th October 2025

1642

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 5 bare root lupins and only received 4 which is okay as it was on sale and quite cheap but if i had bought them full price i would of been a bit more disappointed hopefully they grow x”

Helpful Report

Posted 2 months ago

Hello, Thank you for your review. We're sorry to hear that one of the bare roots were missing. If an order is received incomplete then we kindly request that we are notified of the issue. One of the team will be happy to assist by refunding or replacing where possible. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“Marvellous company, very pleased my recommended them, items arrive very nicely packed & have a healthy growth. Top marks 👌 👏 🙌 👍”

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Posted 2 months ago

“C est la première fois que je commande. J aime bcp le concept de sachet en papier. Tout est en terre … j attend de voir le résultat. Merci .”

Helpful Report

Posted 3 months ago

“Begonias I borough are excellent , bare root echinacea. Are terrible only 5 out of 12 purchased have any top growth and some root other 7 plants are small sticks with no growth,”

Helpful Report

Posted 3 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“I’ve been blown away by the quality of the dahlia tubers I’ve just received and at price that far surpasses my usual supplier. Just need to pot them up now! So thank you all at Farmer Gracy.”

Helpful Report

Posted 3 months ago

“Still waiting for.my order after asking them where it is twice, still waiting for it to come,very dissapointed”

Helpful Report

Posted 3 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time and for any inconvenience caused. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 2 months ago

“My first time using Farmer Garcy and I am very happy with my goods. I am looking forward to be a customer and getting more goods from them”

Helpful Report

Posted 3 months ago

“Not received my order yet”

Helpful Report

Posted 3 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time. If the order is still yet to be received then please feel free to send an email to customercare@farmergracy.com and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“All orders I have placed this year have been exceptional. I would just like to thank their team for their pleasant and professional way they handled a complete and utter c**k up on my part with my latest order, which i got very wrong. They have cancelled the order and are refunding my payment, all done in a superb manner. Thank you.”

Helpful Report

Posted 3 months ago

“Ordered 7th May 2026 still not received order. Sent an email to ask when is this order being delivered. No reply!! Not even received an email with an order number. Big order spent over £21. Definitely not impressed with this firm.”

Helpful Report

Posted 3 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time and for any inconvenience caused. We do our utmost to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 2 months ago

“Thank you for the plants can I ask when do the begonias start to show”

Helpful Report

Posted 3 months ago

“Hi Farmer Gracy - just to say how delighted I am with my bulbs from you particularly this one. I’m afraid I neglected them and planted them very late, in January but still they fabulous! Especially the Kiwi sunset daffs”

Farmer Gracy 5 star review on 15th May 2026

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Posted 3 months ago

“I have bought bulbs for a few years from Farmer Gracy and they are always beautiful. My favourite this year must be the Tulip ' Bleu Amiable', they are the most stunning colour. I still have bare roots growing from last year and they are doing well. I would recommend Farmer Gracy to anyone and don't be afraid to splurge to get some of those really lovely rare colours in your garden!”

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Posted 3 months ago

“I have been buying plants & tubers from this company for a while now. Excellent communication from start to finish . Lovely packaging and fabulous plants. I recommend this company to all my friends. You will not be disappointed! Well done keep up the good work!”

Helpful Report

Posted 3 months ago

“I ordered from Farmer Gracy this spring and whilst the plants took a while to arrive (which is completely understandable as they have to travel such a long way from the Netherlands) I was considerably impressed! They were brilliant when I reached out to them to confirm when the plants would be sent out and the plants themselves were packaged beautifully with sustainable materials, dedicated care leaflets to each specific item and even a gorgeous little postcard. I have bought from many plant retailers in the past and I have to say that I’ve never been so excited to see the plants growing as I have with my order from Farmer Gracy.”

Helpful Report

Posted 3 months ago

“I ordered 3 Aquilegia 'Pink Petticoat', I have been delivered a completely different variety. I contacted the customer service, but I have not heard back from them even after a week of waiting. I sent yet another email, but it was ignored as well. I shall not be ordering again.”

Helpful Report

Posted 3 months ago

Hello, We're sorry to hear that your plants have flowered incorrectly, we appreciate this is frustrating. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 2 months ago

“Excellent plants in good condition when they arrive I order from this site only now because of the quality many thanks”

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Posted 3 months ago

“Will always come back here. I've ordered lots of stuff from Farmer Gracy over the last two years. Their service is prompt and reliable, with great communication. They gave me individual help with items which I needed delivering at a particular time of the month in April, the order arriving on the specific day I had requested. Everything I've ordered has been of excellent quality. All in all a sound company to use. Thank you!”

Helpful Report

Posted 3 months ago

“Ordered plants in April. May no plants delivered. Sent emails, no response. Cancelled my order. Won't use Farmer Gravy again. Wasted my time.”

Helpful Report

Posted 3 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order failed to ship on time and for any inconvenience caused. Throughout Spring, we do our utmost to respond to all emails as soon as possible, we apologise if you failed to receive a response in a timely manner. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“Excellent and prompt customer service, quality of plants upon arrival was the best I’ve seen from ordering from a few different places online. I ordered three different sets of plants in bare root form - all carefully packaged and of a very generous size. Will definitely be ordering from here again! Thanks”

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Posted 3 months ago

Farmer Gracy is rated 4.7 based on 37,380 reviews