Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,612 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th June 2025

1638

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As someone with 40 years experience growing plants from seeds and propagation I find this experience galling. Why? They constantly bombard with daily promotions whilst ignoring contact emails about problems from customers who purchased. Showing a constant stream of 'selling plants' when searching on the site they churn out plants, not bare root but rather barely any roots!! Dead and weak plants, likely already dead or doomed before packaging with 40% dead or hardly existent, 60% live plants, of which many were poor and unlikely to grow. I would prefer a response to the issues regarding this first purchase, which turned out costly due to a very poor return. I emailed the company on the 26th May and again at the start of June, I believe I gave a respectable amount of time (3-4 weeks) for the plants to show any sign of life (just a piece of root in some cases) and still I await a reply. Avoid and use reputable, well known UK companies!!”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that you are disappointed with the order received and for the inconvience caused. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304. With regards to our mailing list, we are sorry to hear that the frequecy of our promotional emails has upset you. We apprecaite the feedback and if you wish to unsubscribe you can use the link at the bottom of the newsletter. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“From 20 bare roots and 15 bulbs I only got 1. Planted everything to the letter.. I got other flowers from other companies that were all coming out and thriving.. but not from this one. A lot of time and money wasted.. I do not recommend.”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information regarding their planting conditions and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“I am somewhat disappointed in my order from Farmer Gracy. The quality was just not what I expected. For the price, the plants were small. I have given them a couple of months to take off. The Little Purple buddleia and limonium are doing fine but the Black Buddhist agapanthus are still sad and puny. Yes, I know they take a few years to mature but these are not as nice as those I have found elsewhere. To FG’s credit, they refunded me for the agapanthus that were dead on arrival. I was careful to follow planting for care and position but they are still struggling.”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there are concerns regarding the condition and growth of some of the plants on your most recent order. If there are still queries regarding the growth then please feel free to send an email to customercare@farmergracy.com and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“Only 2 developed.They are coming on nicely.One was already snapped .The other 2 didn’t survive.You can’t beat this firm for bulbs.You are spoiled for choice.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your review. We're sorry to hear that there are concerns regarding the growth of some of the bare roots received from us. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“Received 6 bare root Delfinium, potted the as soon as arrived,seemed soft only one showed any sign of growth,and now few weeks on that the only one that's grown the others are dead not impressed”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there are concerns regarding the condition and growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“Absolutely stunning bulbs every time .I order all my spring and summer bulbs and am never disappointed with the results .Everybody comments on my displays and I also recommend farmer gracie to them .”

Helpful Report

Posted 2 months ago

“This is reviewing Geum 'Firestarter' that I ordered at the end of April and was delivered at the start of May. The 'bare roots' were soft, with no signs of growth. I potted up straight away, but am not surprised that a month on, there is no sign of life. Have written off as a bad lot and won't be so influenced by the sale discounts next time as the plants are probably not healthy ones.”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of this geum. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“Excellent customer service again , Dank U Farmer Gracy”

Helpful Report

Posted 2 months ago

“Product top quality,size as per description and condition great .Delivered on time(expected problems as you use Evri and I have had problems with them as have some of your disappointed customers)”

Helpful Report

Posted 2 months ago

“Can't recommend highly enough. What a fantastic treasure trove of plants and flowers. Absolutely everything I've ordered is thriving and I've ordered a lot!”

Helpful Report

Posted 2 months ago

“All my plants and bulbs iv received have been perfect , fast delivery all items packed well in strong boxes for shipment, already looking through for spring bulbs etc”

Farmer Gracy 5 star review on 31st May 2025

Helpful Report

Posted 2 months ago

“I received the bare root irises within 3 days. I ordered 6 and was pleased to see they were packed in 3s two plastic bags with a little compost inside a box. The rhizomes were in excellent condition and all six had vigourous roots and small shoots ready to go. Excellent service. I will buy again from this company.”

Helpful Report

Posted 2 months ago

“Somewhat dissatisfied. My order was scheduled for delivery by Evri on Sunday. No delivery. I contacted Farmer Gracy three times (it’s now Wednesday pm) and no response to date. I contacted Evri and similarly no response. As we have ordered live plants I think they will be past their best and have requested a refund - still no response.”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there was an issue with the delivery of your order and for the inconvenience caused. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 2 months ago

“I did send feedback but no reply.wont shop this site again.”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear this. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 2 months ago

“I am delighted to of found Farmer Grace Bulbs and Flowers ..the quick delivery of unusual plants and bulbs that arrive in excellent condition and beautifully packaged. it cannot be matched by anything I have ordered in the past . I can’t wait to see how they grown in my garden .”

Helpful Report

Posted 2 months ago

“Second year buying from farmer Gracy, Superb quality, do not hesitate to buy from them.Thank god I found this company,but spending a bit too much,but just hide them from the other half.Will be returning next year.”

Helpful Report

Posted 2 months ago

“I ordered a yellow peony from Farmer Gravy two or three years ago. Hardly any growth until this year and boy oh boy it produced three beautiful blooms, they were large and had a lovely centre. There was one dinner plate in flower two days ago but over here in Manchester we have had heavy downpours and alas it has fallen. The colour is also lovely, bright and elegant and puts a smile on your face.”

Helpful Report

Posted 2 months ago

“Ordered 3 Dahlia tubers and sorry to say only 2 have sprouted.”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of one of your dahlias. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“I have had lots of plants from Farmer Gracy and I have always had wonderful success growing them. I love the very informative descriptions and care tips . Great customer service, plants always packed with care and I wouldn’t think of buying my plants anywhere else!”

Helpful Report

Posted 2 months ago

“My Miscanthus Lady in Red had no sign of life on arrival. 10 days later with care still no sign of life. Despite emailing twice , no reply or apology!”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of your Miscanthus. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 2 months ago

Farmer Gracy is rated 4.7 based on 33,612 reviews