Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 37,367 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 37,367 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th October 2025

1642

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been buying plants & tubers from this company for a while now. Excellent communication from start to finish . Lovely packaging and fabulous plants. I recommend this company to all my friends. You will not be disappointed! Well done keep up the good work!”

Helpful Report

Posted 1 month ago

“I ordered from Farmer Gracy this spring and whilst the plants took a while to arrive (which is completely understandable as they have to travel such a long way from the Netherlands) I was considerably impressed! They were brilliant when I reached out to them to confirm when the plants would be sent out and the plants themselves were packaged beautifully with sustainable materials, dedicated care leaflets to each specific item and even a gorgeous little postcard. I have bought from many plant retailers in the past and I have to say that I’ve never been so excited to see the plants growing as I have with my order from Farmer Gracy.”

Helpful Report

Posted 1 month ago

“I ordered 3 Aquilegia 'Pink Petticoat', I have been delivered a completely different variety. I contacted the customer service, but I have not heard back from them even after a week of waiting. I sent yet another email, but it was ignored as well. I shall not be ordering again.”

Helpful Report

Posted 1 month ago

Hello, We're sorry to hear that your plants have flowered incorrectly, we appreciate this is frustrating. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 1 month ago

“Excellent plants in good condition when they arrive I order from this site only now because of the quality many thanks”

Helpful Report

Posted 1 month ago

“Will always come back here. I've ordered lots of stuff from Farmer Gracy over the last two years. Their service is prompt and reliable, with great communication. They gave me individual help with items which I needed delivering at a particular time of the month in April, the order arriving on the specific day I had requested. Everything I've ordered has been of excellent quality. All in all a sound company to use. Thank you!”

Helpful Report

Posted 1 month ago

“Ordered plants in April. May no plants delivered. Sent emails, no response. Cancelled my order. Won't use Farmer Gravy again. Wasted my time.”

Helpful Report

Posted 1 month ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order failed to ship on time and for any inconvenience caused. Throughout Spring, we do our utmost to respond to all emails as soon as possible, we apologise if you failed to receive a response in a timely manner. All the best, Farmer Gracy Customer Care

Posted 1 month ago

“Excellent and prompt customer service, quality of plants upon arrival was the best I’ve seen from ordering from a few different places online. I ordered three different sets of plants in bare root form - all carefully packaged and of a very generous size. Will definitely be ordering from here again! Thanks”

Helpful Report

Posted 1 month ago

“Bought several bulbs and corms Anemone Begonia Astrantia Lilies Dahlia Only 1 of the 36 bulbs has flowered”

Helpful Report

Posted 1 month ago

Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 month ago

“Love all the plants I've ordered from the lovely Farmer Gracy. All have survived my planting. All the information they send regarding the planting and after care of the plants is second to none. Because you can order plants before they are ready it can be a lovely surprise if like me you've forgotten what you've ordered, and they have never let me down. Great quality plants. Thank you Farmer Gracy”

Helpful Report

Posted 1 month ago

“I have had 4 sets of plants/bulbs etc this year, I never seem to know when to stop! I really like the sustainability of everything, the attention to detail and, of course, the tremendous variety available. I've just potted up my last order so please excuse me whilst I browse the last of the sale!! Many thanks indeedx🥰”

Helpful Report

Posted 1 month ago

“My perennials died despite following the guidance. I have contacted the company twice & haven't received a response. I am really disappointed with the poor product & lack of customer care.”

Helpful Report

Posted 1 month ago

Hello, We're sorry to hear that some of your plnats have failed to thrive. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 1 month ago

“Superbly sustainably packaged with great instructions. I like the attention to detail where the packer places a sticker with their name, it feels more personalised.”

Helpful Report

Posted 1 month ago

“Had a few orders now. Very happy with all my plants. Would highly recommend Farmer Gravy products.”

Farmer Gracy 5 star review on 8th May 2026

Helpful Report

Posted 1 month ago

“Superbly sustainably packaged with great instructions. I like the attention to detail where the packer places a sticker with their name, it feels more personalised.”

Helpful Report

Posted 1 month ago

“Healthy and best quality plants”

Helpful Report

Posted 1 month ago

“In the past my orders have been excellent, well packaged and good value for money but my recent order was due to be delivered in April and arrived on the 6th May and looks poor. I have planted them but I will not hold my breath. My garden is due to be opened on 16th and 17th May so it is a big disappointment.”

Helpful Report

Posted 1 month ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time and for any inconvenience caused. We're sorry to hear that there are concerns regarding the condition of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 month ago

“Our order arrived in excellent condition and the packaging was amazing. The plants were healthy and in lovely condition. we have just placed another order and will continue to do so. May we suggest that you could also sell basket plants as we have quite a few wall planters that we plant up every year. Thank you Farmer Gracy!”

Helpful Report

Posted 1 month ago

“Здравствуйте! Очень довольна Вашим ассортиментом. А также упаковкой и доставкой растений.”

Helpful Report

Posted 1 month ago

“Disappointing. Two different lots of Geums, two Athyriums didnt flourish. Wont be getting bare roots again next year”

Helpful Report

Posted 1 month ago

“Dry disappointed ordered plants on 22nd April said the ordered was getting put together on the same day and nothing since. And when I sent message told it would be several weeks for a reply.”

Helpful Report

Posted 1 month ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. Apologies if your order arrived outside of the time and for any inconvenience caused. We do our utmost to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 1 month ago

Farmer Gracy is rated 4.7 based on 37,367 reviews