Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

“I've ordered lots of barefoot root plants over the year's and have been very happy in the past but this year was disappointed with some of my purchases as 4 out of 9 didn't grow at all ,not sure if I will buy again..”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of some of your plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 month ago

“Products were ok but they use Evri for deliveries so will not use again. Evri lied about trying to deliver my goods and then took another three days to locate it and deliver it. If you use another courier I will gladly use you again”

Helpful Report

Posted 2 months ago

“Dahlia tubers not looking very promising apart from a couple with a shoot each. Flamingo grass tiny and also doesn’t look very promising either. I’m a bit disappointed to be honest if I’m wrong and they all flourish I will revisit reviews again.”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of some of your plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“Not received my order yet”

Helpful Report

Posted 2 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time. If the order is still yet to be received then please feel free to send an email to customercare@farmergracy.com and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“Bought several bulbs and corms Anemone Begonia Astrantia Lilies Dahlia Only 1 of the 36 bulbs has flowered”

Helpful Report

Posted 3 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“In the past my orders have been excellent, well packaged and good value for money but my recent order was due to be delivered in April and arrived on the 6th May and looks poor. I have planted them but I will not hold my breath. My garden is due to be opened on 16th and 17th May so it is a big disappointment.”

Helpful Report

Posted 3 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time and for any inconvenience caused. We're sorry to hear that there are concerns regarding the condition of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“This years Amarylias was disappointing Only had one very small flower I bought 5 bulbs as presents Apposed to last year they were spectacular”

Helpful Report

Posted 3 months ago

Hello, We're sorry to hear that you were disappointed with the Amaryllis this year. Please feel free to send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 3 months ago

“In my opinion my tubers were poor quality.”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that there you are disappointed with your order. Please kindly send an email to customercare@farmergracy.com with photographs and one of the team will be happy to review this for you. All the best, Farmer Gracy Customer Care

Posted 3 months ago

“In my opinion my tubers were poor quality.”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that there you are disappointed with your order. Please kindly send an email to customercare@farmergracy.com with photographs and one of the team will be happy to review this for you. All the best, Farmer Gracy Customer Care

Posted 3 months ago

“In my opinion my tubers were poor quality.”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that there you are disappointed with your order. Please kindly send an email to customercare@farmergracy.com with photographs and one of the team will be happy to review this for you. All the best, Farmer Gracy Customer Care

Posted 3 months ago

“In my opinion my tubers were poor quality.”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that there you are disappointed with your order. Please kindly send an email to customercare@farmergracy.com with photographs and one of the team will be happy to review this for you. All the best, Farmer Gracy Customer Care

Posted 3 months ago

“Some of my bare roots were in a pretty sorry state Particularly Echinops several were essentially dead But I have hopes of others surviving 🤞”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of some of your plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 3 months ago

“Have previously had good experiences when buying from this company, until now. Received yellow begonias as part of my order, instead of two lots of white begonias. Had another item on order, and was promised the white ones as a free gift. Item arrived and no sign of the begonias? Disappointing!”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that the incorrect begonias were shipped and that the matter is yet to be resolved. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to address this query for you. All the best, Farmer Gracy Customer Care

Posted 3 months ago

“2 of the 9 plants I ordered have failed to grow, despite following all of the instructions.”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“One tuber was amazing, healthy with eyes the other very squishy, with only one tube looking kind of healthy not got much hope for it”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of one of your tubers. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Unable to give an honest opinion yet as the proof will be if & when bulbs/tubers grow. Very disappointed with the clematis we received. I was planning on giving to my Granddaughter for her new garden but it poor & weak . Had to go & buy her a replacement at the local garden centre.”

Helpful Report

Posted 4 months ago

Hello, I am sorry to haer you are disappointed with your clematis. They are supplied as pips and are small in size however, soon develop once potted. If you have any concerns regarding the growth at any stage then please feel free to conatct us and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“Good packing but Low grade of the tubers I bought four Dahlia tubers, and found that most of the tubers were nearly. I found the tubers of Akita were nearly all broken, and half of the tubers of Lady Darlene and Kogane Fubuki were broken, and only Dazzling Magic is in good condition (1bud sprouting). I worried about Akita, Lady Darlene and Kogane Fubuki will they be able to survive without most of their tubers. And the customer service told me that condition is common, and they will grow even in that condition. I am a beginner to growing Dahlia, and love Dahlia very much. I will follow the instructions what the customer service told me. I will try my best and I wish they will grow up later.”

Helpful Report

Posted 4 months ago

“I’ve ordered over 50 bare roots in 3 months. From a quality perspective they are a little hit or miss despite being treated the same way by me. Some plants are thriving and others are not.”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that you have had mixed success with the plants purchased from Farmer Gracy. If you have concerns regarding the condition of a plant on arrival or concerns regarding the growth within the first growing season, then please feel free to reach out to us and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“The only problem which annoyed me. You state delivery the following day, which you mean delivery in three weeks. Be honest with people. You’re using a second rate courier service. Which are dreadful”

Helpful Report

Posted 4 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We ship seasonally and delivery is dependant on when the order is placed. Our warehouse is based in the Netherlands and delivery is not available on a next day service. Please note, if you have any specific delivery requirements then please feel free to email customercare@farmergracy.com and we will do our utmost to accommodate. All the best, Farmer Gracy Customer Care

Posted 4 months ago

“I've always have had good quality plants until my last order, and was very disappointed when I ordered 3 bare root plants they were very small and pushed into very small pots. Disappointed with the £30 spent.”

Helpful Report

Posted 4 months ago

Hello, We're sorry to hear that you are dissapointed with your order. Please kindly send an email to customercare@farmergracy.com with photos of the plants and one of the team will be happy to check the condition of these for you. If they are deemed unviable then they will be replaced. All the best, Farmer Gracy Customer Care

Posted 4 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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