Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 37,368 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 37,368 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th October 2025

1642

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been ordering bulbs from Farmer Gracy for a few years now and am yet to come across any other company that provides the same quality, care and pride in what they do as this company. The bulbs on offer are next to none with some very rare and exotic species. I am always kept up to date as to where my order is. When the packages arrive they are always packaged really nicely with the upmost care and attention to detail with wonderful added extras like the postcards (I have a lovely collection now) of the flowers and a booklet on how to care for the bulbs, which I always keep for further reference. On a couple of occasions I have needed extra information because of personal issues and my emails are always answered completely and very quickly. Anybody looking for quality bulbs and a first class personal customer service need look no further than Farmer Gracy as I don’t think there is anyone out there that can surpass them. I have, and will continue, to recommend them to everyone I can and I will continue to use them in the future.”

Helpful Report

Posted 4 years ago

“Lily 'Night Rider' All the bulbs sprouted well, and the flowers are even more beautiful than in the photos.”

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Posted 1 week ago

“This was the first time I ordered from Farmer Gracy. I was a little worried at first, as no items arrived and no one was returning my messages. But when they did finally arrive, I have been very impressed. Every bulb I planted has turned into a beautiful plant. So excellent quality and I will definitely buy from them again.”

Helpful Report

Posted 1 week ago

“Bonjour, Je mets 2/5 pour rester correcte car j'adore Farmer Gracy et j'ai commandé plusieurs fois. Je suis très globalement satisfaite de mes livraisons Farmer Gracy. Mais là, j'ai commandé 3 fois de suite le delphinium que je trouve magnifique et qui irait très bien dans mon massif, mais aucun n'a repris.... Le plan de racine est toujours trop petit et court en racine, chétif et à peine vivant. Vous m'aviez remboursé le 1er, pour le 2ème je n'ai rien dit, et là le 3ème, c'est la même chose.... Quel est le problème avec cette plante svp ? J'ai également commandé un delphinium blanc qui n'a pas repris non plus pour les mêmes raisons. Et pourtant, je les repique dans la semaine qui suit la livraison.... Merci de vos explications par avance.”

Helpful Report

Posted 1 week ago

Bonjour, Nous sommes désolés d'apprendre que vous rencontrez des problèmes concernant l'état et le développement de ces delphiniums. Dans nos instructions, nous recommandons de mettre en pot et de faire démarrer la culture des racines nues et des bulbes d'été avant de les planter en pleine terre. Cette méthode réduit les risques d'échec en offrant aux jeunes plants un environnement de départ plus favorable : ils peuvent développer leurs premières racines dans un terreau meuble, à l'abri des nuisibles ou de la faune sauvage, et sans subir la concurrence des plantes voisines. Nous vous invitons à envoyer un e-mail à customercare@farmergracy.com en fournissant plus de précisions ; un membre de notre équipe se fera un plaisir de vous aider. Bien cordialement, Le service client de Farmer Gracy

Posted 1 week ago

“I tuberi di colocasia dell'ultima spedizione avevano un brutto aspetto, erano molto piccoli e secchi, oggi, 3 luglio, ho dovuto buttarli perché completamente marci. Non so se acquisterò ancora.”

Helpful Report

Posted 1 week ago

Salve, ci dispiace apprendere che ci siano dubbi riguardo alle condizioni di alcuni dei Suoi bulbi. La preghiamo di inviare un'email a customercare@farmergracy.com fornendo ulteriori dettagli; un membro del nostro team sarà lieto di assisterLa. Cordiali saluti, Servizio Clienti Farmer Gracy

Posted 1 week ago

“So disappointed in all the root plants I bought , my money is hard earned and I thought this would be a great idea to fill my border . Only 6 plants gave grown out of the 30 I bought, will not buy from this site again”

Helpful Report

Posted 1 week ago

Hello, We're sorry to hear that there are concerns regarding the growth of some of your plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 week ago

“I bought a selection of plants about 8-10 weeks ago, took ages to arrive and were puny to non existent when they arrived. Very weak - I have nurtured them closely in order to get them to survive but not happy with outcomes. Will not be buying from you again.”

Helpful Report

Posted 2 weeks ago

Hello, We're sorry to hear that there are concerns regarding the condition and growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 week ago

“I am no longer going to buy from you - plants arrive in a very poor state some were mushy and powdery and in fact were beyond saving and on this occasion you did eventually partially refund me for these but the rest of my order I have planted and there has been no growth after several weeks Very disappointed and poor value for money - would not recommend your products to others”

Helpful Report

Posted 2 weeks ago

Posted 1 week ago

“Two stars is maybe a bit low but three suggests I'm happy. I have spent a lot of money with Farmer Gracy over the last number of years and for the most part the bulb/roots have been good. The last couple of purchases though have not been at the same standard. I've had a number of plants fail, 2 of which were Itoh peonies which are not cheap. Caladium were among the other plants to fail.”

Helpful Report

Posted 2 weeks ago

Posted 1 week ago

“I ordered on 17/06/26 and had my money taken, no email confirmation on the site “shop” it still says being prepared for shipping, I then cancelled the order as it was still hadn’t received an email confirmation 6 days later, that is still being reviewed 5 days later, iv also emailed this store and iv have no response! A very disappointing experience”

Helpful Report

Posted 2 weeks ago

Hello, We're sorry to hear that you wish to cancel this order. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 1 week ago

“Bare root plants arrived late and dessicated, out of 4 delivered only one has grown and looks decidedly weak. Customer service have not responded to my request for a refund. Needless to say I shall not be placing any further orders.”

Helpful Report

Posted 2 weeks ago

Hello, We're sorry to hear that there was an issue with this order on arrival. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 1 week ago

“Best company for your garden. Always good quality always guaranteed blooming. This bulb I put in pot 2.6 blooming after 14 day's ♥️🫶”

Farmer Gracy 5 star review on 20th June 2026

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Posted 3 weeks ago

“Order arrived with damaged and dead plants. Contacted customer service on 5 June still waiting a response”

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Posted 3 weeks ago

Hello, We're sorry to hear that there is a discrepancy with your order. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 2 weeks ago

“All the bulbs and roots are always great quality, My garden gets more and more beautiful every year Thanks”

Helpful Report

Posted 3 weeks ago

“I bought various flowers, and I am very pleased with my purchase. The packaging was excellent, all the plants are thriving and flowering beautifully. Highly recommended!”

Farmer Gracy 5 star review on 15th June 2026

Helpful Report

Posted 4 weeks ago

“Only three of 10 items ordered for £210 were correct others incomplete, absent, or root turned to powder co failed to respond to two emails poor plants, poor service, contemptious of clients rupert nabarro OBE”

Helpful Report

Posted 4 weeks ago

Hello, We're sorry to hear that there are some discrepancies with your order. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to resolve this matter for you. All the best, Farmer Gracy Customer Care

Posted 2 weeks ago

“My lupin roots have not grown at all. And out of several ixia bulbs I can only see one growing . I have great success with other plants purchased from other sources . So I am really unhappy about this !”

Helpful Report

Posted 1 month ago

Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 weeks ago

“First time customer and bought 3 varieties of dahlia tubers. Bargain! Delighted with them. Not too small and all in good condition. Beautifully packed, each in it's own paper bag. Looking forward to lovely blooms.”

Helpful Report

Posted 1 month ago

“I've ordered lots of barefoot root plants over the year's and have been very happy in the past but this year was disappointed with some of my purchases as 4 out of 9 didn't grow at all ,not sure if I will buy again..”

Helpful Report

Posted 1 month ago

Posted 2 weeks ago

“First time ordering from Farmer Gracy. First time buying bare root plants. Very happy with how easy they were to pot up, and how quickly they've grown. Very healthy looking plants. Here's hoping they do well in their chosen shady spot.”

Helpful Report

Posted 1 month ago

“Received mine in what looked like a limp bag of earth. Planted and kept in the shade as instructed. 2 months later it’s still a bucket of earth.”

Helpful Report

Posted 1 month ago

Hello, We're sorry to hear that there are concerns regarding the condition and growth of your plant. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 weeks ago

Farmer Gracy is rated 4.7 based on 37,368 reviews