Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,243 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,243 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 3rd October 2025

1643

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some plants arrived dead or dying. Quite the palarva to get, in the end, a partial refund. Instead, sent replacement plants which arrived when I was on holiday despite me saying as much. Polite communication but very disappointing aftercare. For this reason I won’t buy from Farmer Gracy again.”

Helpful Report

Posted 1 day ago

Hello, We're sorry that you have had a poor experience this time. We are always happy to arrange replacements or a refund for any items which arrive in an unviable condition, it is unfortunate that you were away at the time when your replacements were delivered. If there are any further problems with the plants or replacements, please get back to us by emailing customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 20 hours ago

“I was very disappointed with this years bulb delivery as several Alium bulbs were soft and mouldy and were thrown away.”

Helpful Report

Posted 1 day ago

Hello, We're sorry to hear that some of your bulbs have arrived in poor condition. Please send a photo of the bulbs in question to customercare@farmergracy.com so we can resolve this for you. All the best, Farmer Gracy Customer Care

Posted 20 hours ago

“In future, I’ll place a small 1st order and await your follow up discount voucher. Must say it’s rather underhanded to offer such a substantial saving only after my order placement.. So what am I going to tell my friends ?? You got it !!! 😤😤😤😤”

Helpful Report

Posted 1 day ago

Hello, There are offers and discounts available on our website most of the time, if you have placed an order without benefitting from a discount, please send an email to customercare@farmergracy.com. We may send you a voucher as a thank you for placing your first order, we apologise if you feel this will not be useful to you. All the best, Farmer Gracy Customer Care

Posted 20 hours ago

“bought miscanthus lady in red but it's not the kind i orderd looks nothing like it”

Helpful Report

Posted 1 day ago

Hello, We're sorry to hear that your Miscanthus may be incorrect. Please send a photo of it to customercare@farmergracy.com so we can advise and resolve this issue for you. All the best, Farmer Gracy Customer Care

Posted 20 hours ago

“The plants I received were in a very poor condition so I e-mailed and received a quick response. After sending photos I was given a refund for the worst plants and advised to repot the others. I will carry on using Farmer Gracy as anyone can have bad day and they deserve another chance. All the bulbs I have had from them before have been excellent.”

Helpful Report

Posted 3 days ago

“Unfortunately the plants arrived in poor condition. We are hoping that part of one of the red tyme plants will survive. The other two are already deceased.”

Helpful Report

Posted 4 days ago

Hello, We're sorry to hear that your plants have arrived in poor condition. Please send a photo of any items which concern you to customercare@farmergracy.com so we can arrange replacements or a refund where needed. All the best, Farmer Gracy Customer Care

Posted 20 hours ago

“Well packaged on time and good quality.....can't go wrong”

Helpful Report

Posted 4 days ago

“Disappointed that I was short of 4 Saponaria Ocymoides and not all the plants were of good Quality”

Helpful Report

Posted 2 weeks ago

Hello, We're sorry to hear that there are some discrepancies with the order you have received. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to replace or refund accordingly. All the best, Farmer Gracy Customer Care

Posted 1 week ago

“Had the plant been packaged and marked clearly. I.e this way up. Fragile it may have arrived in a better condition, obviously it was transported upside down in a brown paper bag. No plant pot, it was in pieces with soil loose Planted it but don’t give much hope of it surviving”

Helpful Report

Posted 2 weeks ago

Hello, We're sorry to hear that the parcel was not handled with care and the condition of the plant has been affected. Please feel free to send an email to customercare@farmergracy.com with further details and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 week ago

“ik weet niet hoe de producten zijn want ze zijn nooit aangekomen op mijn adres.”

Helpful Report

Posted 2 weeks ago

Hallo, Het spijt ons te horen dat de bestelling nog niet is bezorgd. Stuur een e-mail naar customercare@farmergracy.com met meer informatie. Een van onze teamleden neemt dan graag contact op met de koeriers om het vermiste pakket te vinden. Met vriendelijke groet, Farmer Gracy Klantenservice

Posted 1 week ago

“PRO: I bulbi sono arrivati per tempo, con un depliant molto utile su come piantarli e consigli utili per una migliore resa(un depliant per ogni tipo di bulbo comprato). CONTRO: Peccato che i bulbi siamo terribilmente piccoli, alcuni completamente marci(mollicci e neri).”

Helpful Report

Posted 2 weeks ago

Salve, Ci dispiace che ci siano dubbi riguardo alle condizioni e alle dimensioni di alcuni bulbi ricevuti. Non esitate a inviare un'e-mail a customercare@farmergracy.com con ulteriori dettagli e un membro del team sarà lieto di assistervi. Cordiali saluti, Assistenza clienti Farmer Gracy

Posted 1 week ago

“The tulip bulbs are wonderful but not impressed with the perennials.”

Helpful Report

Posted 2 weeks ago

Hello, We're sorry to hear that you have been disappointed with some of the perennials received from us. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 week ago

“Sorry about this, but you seem to think I have received my order. I have looked everywhere, but can’t find it. Do you have a photo of where it was left by any chance? Hope you can help. Previous deliveries have been delivered normally.”

Helpful Report

Posted 2 weeks ago

Hello, We're sorry to hear that the order is yet to be delivered. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to contact the couriers to help locate the missing parcel. All the best, Farmer Gracy Customer Care

Posted 1 week ago

“Sono rimasto un pò deluso perchè su tre radici che mi avete inviato una si era seccata, quindi da gettare.”

Helpful Report

Posted 2 weeks ago

Salve, Ci dispiace che ci siano preoccupazioni riguardo alle condizioni di alcune delle tue radici nude. Ti preghiamo di inviare un'e-mail a customercare@farmergracy.com con ulteriori informazioni e un membro del team sarà lieto di assisterti. Cordiali saluti, Assistenza clienti Farmer Gracy

Posted 1 week ago

“I’d love to review my latest purchases but they haven’t arrived yet. !”

Helpful Report

Posted 4 weeks ago

Hello, We are sorry to hear that the order is yet to be received. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to contact the couriers for you. All the best, Farmer Gracy Customer Care

Posted 3 weeks ago

“Je peux pas mettre un avis je les mis en terre hier il faut attendre”

Helpful Report

Posted 4 weeks ago

“Limited success with these bulbs all planted under similar conditions. One pot of 3 bulbs had some growth, the others had little or no growth. Very disappointing. Additionally the delivery did not take place as expected, meaning they arrived while on holiday and a neighbour had to take them in.”

Helpful Report

Posted 1 month ago

Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. With regards to the delivery, we apologise that order arrived at an inconvenient time. Please note, if you have any specific delivery requirements then please feel free to contact us and we will do our utmost to accommodate. All the best, Farmer Gracy Customer Care

Posted 3 weeks ago

“I have ordered several times and found quality very unreliable. Mostly a pack of bulbs will have one small of poor quality included and with some items they are not even flowering size.”

Helpful Report

Posted 1 month ago

Hello, We're sorry to hear that you have been disappointed with your order. Bulb sizes are approximate and supplied to us in size categories, each year and each harvest will yield bulbs of different sizes due to weather conditions. If there are concerns regarding the viability, please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 3 weeks ago

“Bought 3 Alstromerias from FG. One never showed any signs of life, one tried, but gave up, and the third is struggling. Never had such expensive failure rate from any garden centre in my life.”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of your alstroemeria. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 month ago

“2 years running, dahlias have not performed. 2024 complete disaster, my fault so Farmer Gracy tell me even though I followed their advice leaflet. 2025 new tubers and a semi disaster, Lindsay Michelle, complete disaster yet again, 4 others weak from small tubers and one mis-labelled. No, there is nothing wrong with my garden or my gardening skills before Farmer Gracy decides they know best from miles away. Will purchase elsewhere in future.”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that you are disappointed with the dahlias received from Farmer Gracy. If there are concerns regarding the condition of any tubers on arrival then we kindly ask that we are contacted so we can arrange to replce if necessary. With regards to the mis-labelled dahlia, please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 months ago

Farmer Gracy is rated 4.7 based on 34,243 reviews