Farmer Gracy Reviews

4.75 Rating 12,688 Reviews
94 %
of reviewers recommend Farmer Gracy
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.91 out of 5
Read Farmer Gracy Reviews

About Farmer Gracy:

At Farmer Gracy’s, we offer the UK the biggest ever selection of amazing flower bulbs, including some very unique varieties you won’t get anywhere else. What’s more, you get your top quality Dutch bulbs direct from the farm at wholesale prices!

Visit Website

Phone:

330 808 7304

Email:

info@farmergracy.com

Location:

Bulb Trade Park 3

Write Your review

Tell us how Farmer Gracy made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
How can I rate your bulbs until they are in the ground and in flower?
Helpful Report
Not received my item yet
Helpful Report
Hello, Please contact us at customercare@farmergracy.com and we will be happy to check that your delivery is still on its way. All the best, Farmer Gracy Customer Care
I am very dissapointed i received 2 little envelopes with 5 or 6 little seeds in it i was expecting more there was no instructions as to when to plant them. As i said very disappointed
Helpful Report
Hello, Some varieties do grow from small bulbs, such as Oxalis, Ranunculus and Anemones. Full planting instructions can be found via the link below. If you require any further assistance or would like us to check the bulbs you have received are ok, please do feel free to send us an email to customercare@farmergracy.com. https://www.farmergracy.co.uk/pages/planting-instructions All the best, Farmer Gracy Customer Care
I have not received my order yet when is it coming
Helpful Report
Hello, We're sorry to hear that you are still waiting for your bulbs. Please do email us at customercare@farmergracy.com with your order details, and we will be happy to help. All the best, Farmer Gracy Customer Care
I have not received my order yet when is it coming
Helpful Report
The parcel has been delivered elsewhere and not to my home address. Photo of where delivered is my neighbour but my parcel is not there. Obviously the Hermes driver has not fulfilled his delivery but I cannot find anyone who can help. Where is my long awaited parcel?
Helpful Report
Hello, We're sorry to hear that there's been an issue with this delivery. Please do email us at customercare@farmergracy.com with your order details, and we will be happy to help. All the best, Farmer Gracy Customer Care
The dahlias were not all of the type I ordered and the whole set was the most weak and puny blooms that I have ever encountered. A waste of money and a whole year of gardening expectations
Helpful Report
Hello, We're sorry to hear that your dahlias didn't flower as expected. Please feel free to contact us at customercare@farmergracy.com. We're always happy to resolve any issues. All the best, Farmer Gracy Customer Care
Paid for 10 bulbs..received 4.
Helpful Report
Hello, We're sorry to hear that some bulbs were missing from your parcel. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care
Only a third of my plants took after the bare roots were planted.
Helpful Report
Hello, We're sorry to hear that some of your plants didn't grow. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care
Only a third of my plants took after the bare roots were planted.
Helpful Report
Hello, We're sorry to hear that some of your plants didn't grow. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care
Only a third of my plants took after the bare roots were planted.
Helpful Report
Hello, We're sorry to hear that some of your plants didn't grow. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care
In March 2021, I purchased several bulbs including Caladiums, Blood lily, Saving brush ginger and Lycoris Aurea. Most of the caladiums but one have sprouted including ginger brush and blood lily but the poor Starfish Iris bulbs and Lycoris Aurea struggled. This is how the Lycoris looks now, see attached photo. I’ve thrown away the starfish lily. Not very good at all, I’m supposed to be a brilliant gardener with Horticulture background!
Farmer Gracy 1 star review on 24th July 2021
Helpful Report
Hello, We're sorry to hear that some of your tropical bulbs may have failed. Many tropical varieties are slow to start and may still be dormant. Please feel the bulbs to check whether they are still firm and then contact us at customercare@farmergracy.com and let us know how they are. All the best, Farmer Gracy Customer Care
Ranunculus Picotee sunburst were all one shade if deep pink Begonia Fringed friends huge plants miserable small flowers in one shade of orange Begonia picotee only 2 grew and still waiting for flowers
Helpful Report
Hello, We're sorry to hear that some of your bulbs have not grown as expected. Please contact us at customercare@farmergracy.com and we will be happy to help you. All the best, Farmer Gracy Customer Care
I am so unhappy with my begonias they have huge amount follage but no sight of flowers. The gladiola completely useless as well. Never going to use this supplier again. A refund would be very good.
Helpful Report
Hello, Begonias and Gladioli usually take around 3 months to reach a flowering stage after planting, they will get very leafy first. The begonias certainly will flower if they have leaves at this stage and we hope they put on a great display for you. If there are any problems later in the season, of course you can contact us at customercare@farmergracy.com with your order details and we will be happy to help. All the best, Farmer Gracy Customer Care
sent me the wrong plant - variety and colour . Didnt find out until it flowered six months later. Totally wrong colour and variety for my planting scheme which is now ruined. Customers have to be able to COMPLETELY TRUST suppliers of bulbs and tubers to send you what you order as the implications for getting it wrong are significant! However on top of this the response to this mistake was also disappointing- basically "whoops sorry this happens sometimes" and a refund of the price of the tubers. Sorry not good enough!
Helpful Report
Hello, We're sorry that your plant is flowering incorrectly. We are unable to replace plants when they are out of season, but we will of course issue a refund if something is not as it should be. Please accept our apologies for any disappointment caused. All the best, Farmer Gracy Customer Care
The bulb did not grow or show any signs of growing. Eventually lifted the bulb out of the pot and no roots or signs of growth. M
Helpful Report
Hello, We're sorry to hear that your bulb hasn't shown any signs of growth yet. Some summer bulb varieties are tropical and take a while to sprout, please contact us at customercare@farmergracy.com and we will be happy to advise. All the best, Farmer Gracy Customer Care
I ordered Ranunculus Elegance® Rosso , they arrived broken, i panted what I could salvage but still waiting to grow, it does not not promising. They started but they are not healthy at all. Very very disappointed.
Helpful Report
Hello, We're sorry to hear that your ranunculus aren't growing well. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care
Placed 2 orders Ranuncula and Colocasia Black Magic both failed to grow.
Helpful Report
Hello, We're sorry to hear that some of your plants haven't sprouted. Please contact us at customercare@farmergracy.com with your order details and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care
Placed 2 orders for bulbs neither grew. Very disappointed.
Helpful Report
Hello, We're sorry to hear that. Some varieties can take a while to come out of dormancy. Please contact us at customercare@farmergracy.com so we can check what you ordered and advise. All the best, Farmer Gracy Customer Care
I don't know what went wrong my echinacea raspberry truffle and my echinacea green twister that I bought as bare roots and were quite expensive both haven't done a thing and are dead!! Complete waste of almost £20 very very disappointed
Helpful Report
Hello, We're sorry to hear that your Echinaceas have failed. If they don't have any leaves now, please contact us at customercare@farmergracy.com and we will be happy to resolve this for you. All the best, Farmer Gracy Customer Care
Farmer Gracy is rated 4.75 based on 12,688 reviews