Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 37,378 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 37,378 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th October 2025

1642

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I planted phlox weeks ago but nothing has shown up so I’m assuming they are not likely to now .”

Helpful Report

Posted 8 hours ago

“I wouldn’t buy as they never flowered and I got the brush off when I contacted customer service”

Helpful Report

Posted 1 week ago

Hello, We're sorry to hear that there are concerns regarding the flowering of some of your plants. Flowering time is dependant on many factors including the plant type, when they were planted and growing condition. If the matter has not been resolved by our team then please feel free to send an email and one of the team will be happy to review the query again. All the best, Farmer Gracy Customer Care

Posted 1 week ago

“Had given the shipping 5 stars—everything arrived in perfect condition. But now that the dahlias have started to bloom, I’m disappointed: some varieties are duplicates, and others don’t look like the ones I ordered. Very sad.”

Helpful Report

Posted 2 weeks ago

Hello, We're sorry to hear that there are concerns regarding the dahlias received and that some may be incorrect. We appreciate this is frustrating. Please kindly send an email to customercare@farmergracy.com with images of the flowers in question and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 weeks ago

“I bought 3 white hostas. All turned green. Very disappointed.”

Helpful Report

Posted 3 weeks ago

Hello, Hosta 'White Feather' initially produces plain white leaves in spring, which sometimes wilt and die back before new leaves emerge in early summer. The new leaves will be predominantly green, and will remain green throughout summer. This information can be found in the plant description on the website product page. Please note they should do the same every year, and as they establish and the clump grows larger, each year there should be more leaves which remain with white markings through summer. All the best, Farmer Gracy Customer Care

Posted 2 weeks ago

“Bought 2 lots of Russian sage 8 bare root plants only 1 grew”

Helpful Report

Posted 3 weeks ago

Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 3 weeks ago

“I tuberi di colocasia dell'ultima spedizione avevano un brutto aspetto, erano molto piccoli e secchi, oggi, 3 luglio, ho dovuto buttarli perché completamente marci. Non so se acquisterò ancora.”

Helpful Report

Posted 1 month ago

Salve, ci dispiace apprendere che ci siano dubbi riguardo alle condizioni di alcuni dei Suoi bulbi. La preghiamo di inviare un'email a customercare@farmergracy.com fornendo ulteriori dettagli; un membro del nostro team sarà lieto di assisterLa. Cordiali saluti, Servizio Clienti Farmer Gracy

Posted 1 month ago

“So disappointed in all the root plants I bought , my money is hard earned and I thought this would be a great idea to fill my border . Only 6 plants gave grown out of the 30 I bought, will not buy from this site again”

Helpful Report

Posted 1 month ago

Hello, We're sorry to hear that there are concerns regarding the growth of some of your plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 month ago

“I bought a selection of plants about 8-10 weeks ago, took ages to arrive and were puny to non existent when they arrived. Very weak - I have nurtured them closely in order to get them to survive but not happy with outcomes. Will not be buying from you again.”

Helpful Report

Posted 1 month ago

Hello, We're sorry to hear that there are concerns regarding the condition and growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 month ago

“I am no longer going to buy from you - plants arrive in a very poor state some were mushy and powdery and in fact were beyond saving and on this occasion you did eventually partially refund me for these but the rest of my order I have planted and there has been no growth after several weeks Very disappointed and poor value for money - would not recommend your products to others”

Helpful Report

Posted 1 month ago

“I ordered on 17/06/26 and had my money taken, no email confirmation on the site “shop” it still says being prepared for shipping, I then cancelled the order as it was still hadn’t received an email confirmation 6 days later, that is still being reviewed 5 days later, iv also emailed this store and iv have no response! A very disappointing experience”

Helpful Report

Posted 1 month ago

Hello, We're sorry to hear that you wish to cancel this order. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 1 month ago

“Bare root plants arrived late and dessicated, out of 4 delivered only one has grown and looks decidedly weak. Customer service have not responded to my request for a refund. Needless to say I shall not be placing any further orders.”

Helpful Report

Posted 1 month ago

Hello, We're sorry to hear that there was an issue with this order on arrival. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 1 month ago

“My lupin roots have not grown at all. And out of several ixia bulbs I can only see one growing . I have great success with other plants purchased from other sources . So I am really unhappy about this !”

Helpful Report

Posted 2 months ago

Posted 1 month ago

“Received mine in what looked like a limp bag of earth. Planted and kept in the shade as instructed. 2 months later it’s still a bucket of earth.”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there are concerns regarding the condition and growth of your plant. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 month ago

“Good service but poor plants not worth the money nothing showing waste of money really poor plants dissapointing”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there are concerns regarding the condition and growth of some of your plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 month ago

“I would love to give a great review but sadly Evri has yet again returned the parcel to company, this is the second time in a couple of months plus they have lost a parcel, and I am still waiting to hear about the last order I placed. I can’t review what I don’t receive.all I can say is farmer Gracy p,ease use a reliable company not Evri, they don’t care about your parcels and don’t care if we receive them. I now have to go and buy dahlias rather than have the ones I have chosen.”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there is an issue with the delivery of your order and for the service provided by EVRI. If the matter is yet to be resolved then please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 month ago

“My tube rose bulbs was too dry and never germinated it has been more than two months now”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of your Rosa. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 month ago

“I ordered 9 papaver bare roots. 2 bags contained only soil and the rest were rotten. I contacted farmer gracy more than a week ago and no reply. I have had positive experiences with bulbs from this company in the past.”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there is a discrepancy with this order on arrival. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 1 month ago

“I had my order yesterday 7 bare rooted plants what rubbish sorry but to post these out when we know as gardeners that your taking my money and giving me roots they possible wont grow not worth my time and energy there going in the bin , your bulds I ordered look fine as they should be very disappointed shall not purchase from you again .”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of some of your plants. We appreciate this is frustrating. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 month ago

“i just received an order i placed back on the16th of may this year ive purchased from you before but this time total rubbish not a happy customer, i opened the parcel straight away to plant into some pots i had cleaned and prepared when i opened the bags i was shocked with what i found total squashed and rotten damaged bulbs i could not believe it i potted up the good bulbs and through the rest in the dustbin out of total disgust wont be buying from you again.??????????”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of some of your plants and for the upset caused. We apprecaite your frustration regarding this matter. Please kindly contact our team via our webchat and one of the team will be happy to refund you for any plants that are no longer viable. All the best, Farmer Gracy Customer Care

Posted 2 months ago

“Order FG3056456 Placed 17 Apr received beginning of May. I ordered 4 different canna lilies and one fern. Planted them on arrival...one was totally rotten but thought I'd let it go as I had 3 of each. To date only one of each variety has grown which is really disappointing. This means that 75 percent of my order has failed😧The fern is only just beginning to show. Don't think I will be shopping with farmer gracy again.”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that there are concerns regarding the condition and growth of your plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 2 months ago

Farmer Gracy is rated 4.7 based on 37,378 reviews