Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,081 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,081 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 4 star review on 18th September 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received my order of bulbs paid for PayPal on june5thhave notified PayPal. Please let me know what happened ,despite numerous text still no joy Margaret margaretnewing4@gmail.com”

Helpful Report

Posted 3 years ago

Hello, All varieties in our current range are shipped in autumn at the correct time for planting. Your order confirmation email will include an estimated time of dispatch. If you have any further queries, please contact customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Site à fuir absolument: tous les articles que j'y ai commandé furent très très décevants: couleurs et forme des tulipes ne correspondaient pas à ma commande, bulbes des 5 dahlias minuscules qui ont donné une seule tige, touffe d'agapanthes à 26 euros minuscule tout comme l'ancolie. Je jardine depuis 40ans et fais pousser avec bonheur ce genre de plantes..... donc fuyez ce site si vous ne voulez pas perdre votre argent. ..... et retarder vos projets d'au moins un an!”

Helpful Report

Posted 3 years ago

Bonjour, Nous sommes désolés d'apprendre que vous n'êtes pas satisfait de vos plantes. Veuillez vous assurer que vous avez contacté customercare@farmergracy.com avec plus de détails afin que nous puissions vous aider. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Emaciated Plants (Order No FG821451) I purchased 1 x clump Agapanthus Albiflora £10.78 and 1 x clump Agapanthus Umbellatus £16.17 Combined total 26.95 + vat and delivery £31.94 Ordered on the 9 May, delivery 25 May and no notification indicating when delivery will take place, i found them on the front door step in full sun When they arrived in the post, the plants were emaciated abnormally thin and weak. Clump infers more than one plant. These have since died. Very disappointed”

Helpful Report

Posted 3 years ago

Hello, I'm sorry to hear that you had a poor experience with delivery and that your plants have failed. Please contact us at customercare@farmergracy.com and we will be more than happy to take further action. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Very disappointed with the begonias they aren’t growing very well some aren’t even sprouting at all”

Helpful Report

Posted 3 years ago

Hello, Begonias normally reach a flowering stage around three months after planting. If they were planted recently, they will probably be very small at the moment but should start to grow more rapidly soon. Please contact customercare@farmergracy.com with further details including when they were planted and if any have failed to sprout at all and we'll be happy to help. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Bought a number of bare root peonies in one order a couple of years ago. They have now flowered and I have one red one next to a bright fuschia one. I ordered all white! Annoyed as red and pink clash wasn’t what I ordered. Wrote to farmer gracy who didn’t respond to the complaint hence my one star review”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your peonies are flowering incorrectly. We would of course love to resolve this for you, so do please contact customercare@farmergracy.com. We reply to all emails we receive within around 24 hours. Please also check your spam folder in case our reply does not make it to your inbox. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I planted them a month ago , no signs of life yet.”

Helpful Report

Posted 3 years ago

Hello, Some varieties in our summer range around 1-3 months to sprout. Please contact customercare@farmergracy.com with further details of any you have concerns about and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Ordered over 200 euros worth of bulbs from Farmer Gracy last January. I potted them up immediately and I'm sorry to say half of them did not grow. An awful waste of my money.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that some of the varieties in your order have not thrived. Please contact customercare@farmergracy.com with your order details and we will be happy to assist further. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I am disappointed with the size and quality. I was so excited about this plant, and now I am sad.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that the bulb you received was not up to our usual standards. If this is yet to be resolved, please contact customercare@farmergracy.com with your order details and we will be happy to assist further. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Bought a ginger but nothing came of it after planting followed instructions.”

Helpful Report

Posted 3 years ago

Hello, Hedychium can take a few months to sprout and grow slowly. Please ensure the rhizome is planted very shallowly and in a warm position. Usually they start to shoot around June/July. If the rhizome has turned soft, or you can't see any pink areas (buds) on it, please contact customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Bought a ginger but nothing came of it after planting followed instructions.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your Hedychium has not grown. Please contact customercare@farmergracy.com with your order details and we will be happy to assist further. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Only had outside petals no inside petals on ice cream tulips”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that. Sometimes this variety will have hollow flowers if the soil dries out during March/April for a prolonged amount of time. Please contact customercare@farmergracy.com and we'll be happy to send you some replacements so you can try again. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“No order has come.”

Helpful Report

Posted 3 years ago

Hello, Please contact customercare@farmergracy.com with your order details and we'll be happy to check this for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Unfortunately my tubers got damaged in transit :(”

Helpful Report

Posted 3 years ago

Hello, We're very sorry to hear that some of your bulbs arrived damaged. Please contact customercare@farmergracy.com with your order details and we'll be happy to help. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Unfortunately my tubers got damaged in transit :(”

Helpful Report

Posted 3 years ago

Hello, We're very sorry to hear that. Please ensure you have contacted customercare@farmergracy.com so we can resolve any issues for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Unfortunately I think I was sent tulip bulbs instead of ranunculus. The colours are similar but this was not what I wanted.”

Farmer Gracy 1 star review on 8th May 2022

Helpful Report

Posted 3 years ago

Hello, This is certainly a tulip. Tulip bulbs are large and onion shaped, Rancunulus bulbs are small and claw-like so we would not normally mix these two up. However, if your ranunculus have not appeared, please contact customercare@farmergracy.com so we can resolve that for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Very disappointed with the bulb. Didn't come up .”

Helpful Report

Posted 3 years ago

Hello, We're sorry you're disappointed. Please contact customercare@farmergracy.com with further details so we can advise accurately for the variety you have ordered. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I seen a lot of recommendations for this company and thought I’d try them out, maybe I was late to Dahlia tuber ordering and that’s why what I received was very poor? all of the tubers had broken necks, severely damaged, apparently it’s to do with the machinery used to lift them? due to this the tubers seem to have no eyes are are not sprouting shoots, very disappointed as I was looking forward to a garden full of dahlias this year but that’s not going to happen now as I fear I am too late to buy elsewhere and plant, I wanted a head start and had the tubers in pots in the greenhouse to start them off but sadly it was not to be. I wish I was one of the customers who had a good result buying from this company but for me it’s just been a let down, I did get a refund but that’s not the point, I wanted Dahlia tubers and a garden full of colour, all I’ve ended up with is disappointment and empty pots which I am now going to have to search for alternative plants to fill them.”

Helpful Report

Posted 3 years ago

Hello, We're sorry that some of your dahlias arrived in poor condition. It is not common for so many to be badly damaged to the point that they will certainly fail. It appears that you have contacted us and been refunded already - you would have been offered replacements as an alternative option to a refund, as they can be planted up until late May. Please accept our apologies for any disappointment caused. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“The tubers arrived on time and beautifully packed, but they were very small and shrivelled. I potted them up immediately, but I don’t think any of the 6 will sprout. I would love to be proven wrong”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your bulbs arrived in poor condition. In future, please do email photos of any you are concerned about to customercare@farmergracy.com so we can arrange replacements. If they do not grow, please let us know. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“By the time they get to your home the bulbs are dead. Takes too long to reach the UK”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your bulbs/plants have arrived in poor condition. Please contact customercare@farmergracy.com with photos of any you are concerned about and we will be happy to replace where necessary. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Nessun bulbo comprato ha germogliato”

Helpful Report

Posted 3 years ago

Ciao, Per favore contatta customercare@farmergracy.com così possiamo cercare i dettagli del tuo ordine e consigliarti. Grazie, Farmer Gracy Customer Care

Posted 3 years ago

Farmer Gracy is rated 4.7 based on 34,081 reviews