Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,003 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

Write Your review

Tell us how Farmer Gracy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farmer Gracy 4 star review on 18th September 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was terrible. I asked for bulbs to be delivered to local store. Received photo of delivery apparently to a broken down shed. Not local Tesco. Then found the bulbs had been delivered to my house and taken in by a friend. Cannot contact Evri to complain. Ok”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear you had such a poor delivery experience. We will always be happy to assist if there are any delivery issues, please ensure you contact customercare@farmergracy.com if there is an issue with delivery next time and we'll be happy to handle it for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Poor delivery service - order never arrived”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that your order hasn't arrived. Please contact customercare@farmergracy.com so we look into this and make sure you receive your parcel. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Poor delivery service - order never arrived”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that your parcel hasn't arrived. Please contact customercare@farmergracy.com as soon as possible with your order details so we can look into that for you. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I am yet to be able to comment on the bulbs as the delivery company Evri decided to leave my parcel outside someone elses front door and then say the parcel had been delivered. I contacted Farmer Gracy about this and they sent me the same pictuer (i.e. not my front door) and a Google Map showing the position of the parcel (not my house) and effectively told me to go and look for it. Not the level of service I would have hoped for or expected. I will not be ordering again.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that your order was not delivered to the correct address. Sometimes Evri will leave the parcel with a neighbour and a photo which shows where it is. However, if you are unable to locate the parcel, do please get back to us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Slow in delivery and when asked to take me off their mailing they just hav'nt bothered I am still getting emails from them my advice is to use a local garden centre”

Helpful Report

Posted 2 years ago

Hello, You can unsubscribe from newsletters by clicking on the 'unsubscribe' link at the bottom of each newsletter, or we can do this for you. Please contact customercare@farmergracy.com so we can check your settings. Please note that we ship seasonally, which means that orders aren't always dealt with straight away. Our shipping schedule explains in further detail: https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Replacement bulbs have turned up so we shall see but overall from my initial order I am totally disappointed and I’ve had very little success with anything. Would not be ordering again.And your illustrations and online brochure do not seem to be matched in anyway but the quality of your goods.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that you are disappointed with your replacement bulbs. If there are any issues with your replacements, please contact customercare@farmergracy.com All the best, Farmer Gracy Customer Care

Posted 2 years ago

“Once again your bulb delivery was let down by the courier Elvi. As I was away I asked for my delivery to be left in our wood shed. This was ignored and the package was left at the front door in the rain. The cardboard box was sodden at the bottom. As a result 6 out 9 bulb packs were damp. The bulbs had mould on them when opened. I'm sure this is as disappointing to you as it was to me.”

Helpful Report

Posted 2 years ago

Hello, We're sorry to hear that your parcel was left out in the rain. Please be sure to email customercare@farmergracy.com and let us know which bulbs were damaged so we can arrange replacements. All the best, Farmer Gracy Customer Care

Posted 2 years ago

“I will never buy from Farmer Gracy ever again. I was charged for the bulbs when I placed the order. When I buy in this country I am charged when the bulbs are shipped. I am not a bank, I don't want to finance you.”

Helpful Report

Posted 2 years ago

“I bought what was supposed to be a Gloriosa 'Rothschildiana' which turned out to be a Gloriosa 'Summer Breeze' (when it bloomed). Very disappointed. I also bought 3 of the Gloriosa 'Summer Breeze' but only 1 sprouted. Very disappointed. I did wonder if I did something wrong but the other Gloriosa (Rothschildiana aka Summer Breeze) that I also bought from Farmer Gracy (as mentioned above) and other Gloriosa rhizomes that I bought elsewhere all sprouted, grew and flowered without any problem.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your Gloriosa weren't successful. Please ensure you email customercare@farmergracy.com who will be happy to resolve that for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“All the bulbs I have purchased are in excellent condition when they arrived this week also good sized too ,thank you for the way they are packed in individual bags each named! Looking forward to a great displays.”

Helpful Report

Posted 3 years ago

“The packaging is cute, but thats the only thing positive I can say about my order. First they didnt ship them in the time they promised. So it was already pretty late in the season to still plant the bulbs. But from the 14 bulbs that I bought and planted only 3 came out. My own Dahlia bulbs and bulbs that I bought at other stores are all flowering right now. I wont order here ever again.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you are disappointed with the bulbs and service. Your order was shipped in March at the optimum time for planting, and normally the bulbs will be at their freshest and most viable at that time. Please contact customercare@farmergracy.com if any of the bulbs have failed to sprout leaves so far having been planted in the correct conditions. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Very dissapointed, ordered quite a lot of perennials, begonias corms, etc, was well looked after in this climate. Begonias either rotted or just beginning to shoot and we're very small, poppies arrived in bad condition, replaced, but did not develope. Perennials in poor condition. Spent a lot of money will not be ordering again as 50% were not good quality”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that some of your bulbs and plants may have failed. Please ensure you contact customercare@farmergracy.com and let us know which varieties have not yet sprouted, we'll be happy to assist. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“We spent alot of money on our mothers birthday present. She is a very experienced gardener who lives in Glasgow. We took the bulbs up when we visited, she was delighted with them. we have now come to visit again and was very disappointed as none of them grew or came to anything except one that grew but nothing like the picture and significantly smaller than advertised. What a shame as we thought this would have been the perfect gift for her.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you are disappointed with the plants you ordered. Please ensure you contact customercare@farmergracy.com with further details, we'll be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Follow up complaint. So Farmer Gracy is now telling me Ranunculus is an annual not a perenial? Remaining three dahlias have failed. m.leech”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review. Ranunculus tend not to flower reliably from the second year. From the second year, fewer of them will return and the flowers may be smaller. It is necessary to top up with new Ranunculus bulbs each year to maintain a good display, similar to tulips. We're sorry to hear that some of your dahlias have failed to grow. Please send details to customercare@farmergracy.com so we can assist with your complaint. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Description of agapanthus clump incorrect. It has not flowered this year despite comments on website that we would be rewarded with blooms this year We might as well have purchased other plants ( not clumps) which were much cheaper and waited for next year for flowers.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you are disappointed with your Agapanthus. When they start flowering depends on factors including planting time, planting area and conditions. If your clump did not arrive as a clump with multiple shoots/buds, or it does not have leaves at this stage, please do contact customercare@farmergracy.com and we will be happy to resolve that for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I purchased begonias earlier this year, plenty of leaves and out of my 15 corms I have got 1 flower, was expecting lovely flowers to show off on my pots. I don’t know how to take and send photos but could get my daughter in law to do this for me when she is next here.”

Helpful Report

Posted 3 years ago

Hello, Begonias will usually become very leafy before they start flowering - normally 2-3 months after planting. Don't give up on them yet, they will certainly flower this summer. If you have any concerns, please contact customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I purchased a Scadux Multiflorous bulb and followed the instructions closely. I used the best potting compost, plenty of drainage, planted the bulb to twice the diameter of the bulb and kept the soil moist as instructed. All that happened is the bulb became larger, but never sprouted. It now appears to be going rotten.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your Scadoxus bulb may be rotting. Scadoxus normally remain completely dormant for a while and then start to sprout in July or August. If the bulb feels soft and has been grown in warm conditions, please contact customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Products never came. No communication if ever sent. Had to go through PayPal to try for a refund.”

Helpful Report

Posted 3 years ago

Hello, All varieties in our current range are shipped in autumn at the correct time for planting. An estimated time of dispatch will be included in your order confirmation email, please check your spam folder if it is not in your inbox. If you have any further questions, please contact customercare@farmergracy.com. We respond to all emails we receive within around 24 hours. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Ordered 40 Ranuculus March 2021, several failed to germinate, received partial refund. This year none of the remainder have survived. Ordered 7 dahlias autumn 2020, they 'cocked up' delivery so I ended with only 5. Mediocre plants/flowers during 2021, this year at least two have not survived, not hopeful for the other three. Previous Wilkos purchases doing fine in same soil/conditions. Very very dissappointed in Farmer Gracy products overall, will not purchase or recommend in future. m.leech”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you are disappointed. It is unfortunate that last year your parcel containing dahlias was lost in transit - a replacement order was arranged for you as soon as you notified us of an issue and we refunded those which were no longer in stock. Ranunculus do not usually grow back for a second year. Please ensure you contact customercare@farmergracy.com if you have any questions relating to recent orders, we are always happy to help. All the best, Farmer Garcy Customer Care

Posted 3 years ago

“Unfortunately had a total failure with these. Not a single anemone. I gave some of my bulbs to a friend and she had the same disappointing experience. The other varieties of anemones I ordered did well in the same conditions. A shame but have had many positive experiences with Farmer Gracy bulbs/”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your Anemones were not a success. Please contact customercare@farmergracy.com and let us know which variety failed to grow so we can arrange some replacements. All the best, Farmer Gracy Customer Care

Posted 3 years ago

Farmer Gracy is rated 4.7 based on 34,003 reviews