Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,090 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,090 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 4 star review on 18th September 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Why only one bulb in a bag but it was printed it was to be two”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that there may be something missing. Please contact us at customercare@farmergracy.com and we'll be happy to send you the missing plant. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Disappointed didn't expect to literally get a root I thought it would have had a bit of growth spent £44 and have just got 6 roots”

Helpful Report

Posted 3 years ago

Hello, I'm sorry to hear you're disappointed with your purchase. At Farmer Gracy, we sell a range of high quality and rare bulbs and bare roots, which can easily be grown at home. Bare roots can take a season or two to get established, but will then go on to reward you with bigger blooms every year. If you would like any advice on planting and care, you can contact us any time at customercare@farmergracy.com and we will be happy to advise further. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Ordered bulbs in May 2021 for September delivery, which didn't arrive. I was subsequently assured that the bulbs were in transit, only to be told in November that the shipment was lost and that, understandably, most of the items were no longer available. Disappointing.”

Helpful Report

Posted 3 years ago

Hello, I'm very sorry to hear that your bulbs were lost in transit. We always endeavour to send fresh replacements when available and I'm sorry that we were unable to fulfil that commitment on this occasion. You should have received a full refund for all items we could not replace. If not, please contact us at customercare@farmergracy.com and we will be happy to assist you further. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“The tubers were badly damaged, the person who picked the order wasn’t paying attention to what they were doing. I had to cut 80% off, I might be able to salvage something hopefully, very disappointed with the quality of tubers dispatched.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your tubers were damaged. Please contact customercare@farmergracy.com with further details and include a photo if possible. We would like know which varieties have been damaged so we can work out how this has happened and resolve the matter for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I ordered a canny, believing in the fairness of the company. Unfortunately, the cannas got to me in a very bad condition. Some of them are rotten and will be thrown away. I sent a message on this, no reply. Sławomir Turczyk”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your Canna arrived in poor condition. We reply to all emails we receive within a day. Please ensure you have contacted customercare@farmergracy.com and also check in your spam folder for our response if you have not heard back from us. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Ich habe die Ware nicht erhalten, war Zuhause”

Helpful Report

Posted 3 years ago

Hallo, Es tut uns leid zu hören, dass Sie Ihr Paket nicht erhalten haben. Bitte wenden Sie sich an customercare@farmergracy.com, damit wir das Problem für Sie lösen können. Mit freundlichen Grüßen, Farmer Gracy Customer Care

Posted 3 years ago

“I did not receive my goods. Was home”

Helpful Report

Posted 3 years ago

Hello, Your parcel has been returned to us after a failed delivery due to an address error. Please get in touch with us at customercare@farmergracy.com so we can arrange for your order to be reshipped. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I was assured that I would be removed from your mailing list but I am still receiving a continuous stream of emails. ( two this morning).”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you are receiving unwanted emails from us. Please contact customercare@farmergracy.com so we can fix the issue for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“ja beste mijn bestelling FG660960 alles betaalt maar ja nog niks ontvangen .”

Helpful Report

Posted 3 years ago

Hallo, Wij verzenden alle zomerbollen tussen half februari en mei op het juiste planttijdstip. Uw e-mail met orderbevestiging bevat een geschatte verzendtijd, die waarschijnlijk begin maart zal zijn. Als je nog vragen hebt, neem dan contact op met customercare@farmergracy.com. Beste wensen, Farmer Gracy Cutomer Care

Posted 3 years ago

“hello, i made a typo in my emailaddress while placing and paying an order last week, how / who can I contact to correct this? i have the order number because I made an screenshot of the order, thanks An, from the Netherlands”

Helpful Report

Posted 3 years ago

Hello, Thank you for making contact - you have reached us via our Reviews platform. We will certainly be able to help with correcting the email address on your order. Simply send an email to customercare@farmergracy.com, with your order number and the correct email address, and we will get that updated for you right away. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I bought 7 packets of 10 each Ranunculus bulbs from Farmer Gracy, and three from another supplier. I could not believe the size difference between the two and how small the bulbs from Farmer Gracy are. Pic attached. One bulb literally had three legs to it but I didn't use as the comparison in the photo as in fairness, it was the only one. But the photo bulb is a fair representation of the rest in all the packets. Given that, in the case of Ranunculus bulbs, size really does matter, this will be the last time I buy from this company. These are NOT top quality bulbs by any stretch of the imagination.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your feedback. We stock Ranunculus varieties in two different size categories. Italian Ranunculus Elegance varieties are listed as size 2/3, which is typical for this strain. Standard Ranunculus (red, pink, yellow, white) are much larger at size 7/+. Both ranunculus types flower well in their first year, regardless of their size difference. If you have any further concerns, please feel free to contact us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“My Amaryllis bulb arrived in a box without any packaging at all to protect the bulb - the bulb was just dropped into a cardboard box and sealed up - unsurprisingly the bulb suffered in transit because of this. I can't understand this complete lack of care with my order.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your feedback. Amaryllis bulbs are fairly robust and don't normally require additional packaging, however if your bulb has arrived damaged please contact us at customercare@farmergracy.com with your order details. We'll be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Unfortunately they use Hermes. This is the worst delivery company imaginable and I never received my bulbs.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you have not received your parcel. Please contact us at customercare@farmergracy.com with your order details and we will be happy to track it down for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I use Farmer Gracy regularly but because you use Hermes my parcel has not arrived and I want to plant them NOW. Please advise.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your parcel has not yet arrived. Please contact us at customercare@farmergracy.com including your order details and we will be happy to help with that. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Have not yet received the bulbs I ordered - they need planting now.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you have not received your bulbs. Please contact us at customercare@farmergracy.com and we'll be happy to help with this. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“No product yet so unable to leave a review”

Helpful Report

Posted 3 years ago

Hello, Please contact customercare@farmergracy.com with your order details and we'll be happy to check the tracking for you and make sure your parcel is still on its way. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Have still not received bulbs”

Helpful Report

Posted 3 years ago

Hello, Please contact us at customercare@farmergracy.com if you are still waiting for your order and we'll be happy to check this for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“No product yet so unable to leave a review”

Helpful Report

Posted 3 years ago

Hello, Please contact us at customercare@farmergracy.com with your order details and we'll be happy to check on this order for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Sadly I'm still waiting for my order which should have been delivered weeks ago😡”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that. Please contact us at customercare@farmergracy.com and we will get this sorted for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I still have not received my bulbs that I ordered a month ago, seriously not impressed and will not be using them again”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that. Please contact us at customercare@farmergracy.com and we'll be happy to check that your parcel is still on its way. All the best, Farmer Gracy Customer Care

Posted 3 years ago

Farmer Gracy is rated 4.7 based on 34,090 reviews