Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,268 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,268 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 4 star review on 18th September 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not yet received my order which was paid forån 16th September.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your feedback. We're sorry to hear that you are still waiting for your order. Please email us at customercare@farmergracy.com with your order details and we will be happy to track your parcel for you and resolve if any issues. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“I never received them as they went to my old address 14 kenbann court instead of 14 chelsea street bt4 1ds I would be grateful if you can resend to my proper address many thanks Gail Chambers”

Helpful Report

Posted 5 years ago

Hello, Thank you for your feedback. We're sorry to hear that your bulbs were shipped to your old address. Please email us at customercare@farmergracy.com with your order details and we will be happy to assist further. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“Have tried twice to deliver after ordering as early as mid May. Now October and still no bulbs, no contact from Farmer Gracy and no apologies. Wouldn't use them again”

Helpful Report

Posted 6 years ago

Hello, Thank you for your feedback. We're sorry to hear that your parcel could not be delivered at your address. We will always send a replacement if this is the case, and if the replacement also fails to arrive we issue a full refund. We're always happy to help resolve any issues, emails to customerservice@farmergracy.com are normally answered the same day. All the best, Farmer Gracy Customer Care All the best,

Posted 6 years ago

“I am still waiting to receive them!!!! when I receive them I will be able to judge them!”

Helpful Report

Posted 6 years ago

Hello, Thank you for your feedback. Don contact us at customercare@farmergracy.com and we will be happy to track your order, and reship your parcel if necessary. All the best, Farmer Gracy Customer Care

Posted 6 years ago

“I did not get the order. It never shipped and I had to ask for a refund.”

Helpful Report

Posted 6 years ago

Hello, We're sorry to hear that there was a problem with delivery. We are always happy to ship an order again should it go astray in transit, or process a refund. Do email us at customercare@farmergracy.com should any matters still be outstanding. All the best, Farmer Gracy Customer Care

Posted 6 years ago

“10 tens gone since being told my order is on the way and according to the tracking details it says still waiting for parcel from sender. Not looking good.”

Helpful Report

Posted 6 years ago

Hello, Thank you for getting in touch. Please email customercare@farmergracy.com with your order details and we will be happy to track your parcel for you and resolves any issues. All the best, Farmer Gracy Customer Care

Posted 6 years ago

“Very sad to say, I've not received my order, it seems to be lost somewhere. The delivery company has found the address to be incomplete or wrongly written and although they can assure it's been delivered, it was definitely not in the address I asked to. I 've checked the address I filled in on my account and it' s correctly written, so I'm afraid the has been some kind of mistake. I'd like to hear from you to find a solution as soon as possible, as I'd long to receive my bulb order. Thanks in advance”

Helpful Report

Posted 6 years ago

“Not had my shipments yet - have emailed but no reply”

Helpful Report

Posted 6 years ago

Hello, Thank you for your feedback. Please email us at customercare@farmergracy.com, we normally reply same day! We commenced shipping in September dealing with the earliest orders first. All orders placed placed prior to now can be expected in September. We will send a shipping confrimation email to let you know when your bulbs are on their way. All the best, Farmer Gracy Customer Care

Posted 6 years ago

“Already sent my review no response but don't actually care. Once you have the money it's not your issue! Actually I don't really care either, my money will spend anywhere. Thank you.”

Helpful Report

Posted 6 years ago

Hello, Please do send us an email to customercare@farmergracy.com if there are any problems with an order you have received. We are always happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 6 years ago

“Ordered Alliums beginning of June to arrive in the uk and now it’s the 1st July no sign of my bulbs. Very disappointed in your service. How long does your post take? Never had such a poor service before! Can I have a refund or will you try sending me my alliums?”

Helpful Report

Posted 6 years ago

Dear Cathy, First of all, many thanks for your order! We are very sorry to hear your disappointment. As clearly stated on our website, our Autumn planted bulbs will be shipped in Autumn, from September 15th through December, until stock runs out. It's the perfect planting time for Spring bulbs. Most Spring bulbs are still in the ground now! :) If you have more questions, or if you want to cancel your order, please send an email to customercare[at]farmergracy.com All the best, Farmer Gracy Customer Care

Posted 6 years ago

“Whilst there deliver service and packaging were good of the bulbs I ordered. Planting instructions were poor and apart from the crocosmia everything was dried out to point of being dead. 3x colocasia - all have failed 3 x bearded iris - 1 survived. The other 2 so dried & small as to be DOA 3 X habenaria - they look like cotton wool buds/fluff rather than corms . DOA 10 Crocosmia lucifer - so far only 3 of those have germinated, but i live in hope. Very disappointing.”

Helpful Report

Posted 6 years ago

“Received some bulbs were rotten emailed customer services three times now and also sent a picture and no replies at all shocking customer services, disappointed as they were packaged and packed well and I spent a lot of money!”

Helpful Report

Posted 6 years ago

“I am not writing this review for any gains just to let you know that the Dahlias purchased earlier this year is very poor. Out of the order placed there has only been around an 40% strike rate, the poorest being the Cafe Au lait. I have been purchasing from Farmer Gracy for I number of years now and have always sung their praises but something clearly went wrong with this batch.”

Helpful Report

Posted 6 years ago

“Less than half the things purchased have grown, total failure of all gingers and dahlia honka. As they say on the website there is no guarantee that anything will grow so pointless contacting them. Very disappointing.”

Helpful Report

Posted 6 years ago

“Planted bulbs as I was told to, none have come through, waste of money”

Helpful Report

Posted 6 years ago

“Nothing worked for me except Dutch Iris Discover, gladiolus dancing doll. Very pathetic spent £50 on all these but went in vain.”

Helpful Report

Posted 6 years ago

“Everything was sold out could not order very Disappointed”

Helpful Report

Posted 6 years ago

“Expensive bulbs that failed. Customer service rubbish. Wouldn’t recommend to anyone.”

Helpful Report

Posted 6 years ago

“Not received”

Helpful Report

Posted 6 years ago

“Have not received them yet D Bewley”

Helpful Report

Posted 6 years ago

Farmer Gracy is rated 4.7 based on 34,268 reviews