Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.75

4.8 Rating 29,086 Reviews

94 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.8

Based on 29,086 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 3rd May 2024

1470

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As ever packaging good, delivery time acceptable but disappointed this time with the size of the iris bulbs and one of the narcissus bulbs is not viable.”

Helpful Report

Posted 7 months ago

Hello, We're sorry to hear that you are not completely satisfied with your order. Please send an email to customercare@farmergracy.com if you have any concerns about the bulbs you have received and one of the team will be happy to resolve that for you. All the best, Farmer Gracy Customer Care

Posted 6 months ago

“As I haven’t planted them and they won’t come up until spring I can’t leave a review”

Helpful Report

Posted 7 months ago

“This was another repeat attempt to find some success that didn’t happen from my previous order that all failed to grow. I was disappointed that my previous order didn’t show, I can only hope that this order are not substandard! Hopefully this Order will work”

Helpful Report

Posted 7 months ago

Hello, We're sorry to hear that the bulbs you previously ordered didn't grow. If your bulbs appear firm and healthy on arrival, they should grow without any problems. Regarding last year's order, please feel free to contact us by emailing customercare@farmergracy.com and one of the team will be happy to assist with that. All the best, Farmer Gracy Customer Care

Posted 6 months ago

Helpful Report

Posted 7 months ago

Hello, We're sorry to hear that the last bulbs you ordered were not successful. Please get in touch by emailing customercare@farmergracy.com with further details so we can advise and resolve that for you. All the best, Farmer Gracy Customer Care

Posted 6 months ago

“The bulbs arrived yesterday and all that I have opened look to be in good condition, healthy lovely bulbs. I love the colourful postcards and guidance notes which are included. I was a little dissappointed that the free Tote Bag promised was not included”

Helpful Report

Posted 7 months ago

Hello, We're sorry to hear that your tote bag was missing from your parcel. Please email customercare@farmergracy.com including your order number so we can arrange for this to be sent to you separately. All the best, Farmer Gracy Customer Care

Posted 6 months ago

“I WILL LET YOU KNOW IN THE SPRING”

Helpful Report

Posted 7 months ago

“takent to long to arrive john”

Helpful Report

Posted 7 months ago

Hello, Bulbs and plants are shipped seasonally and not always straight away, details of shipping times are available on our shipping schedule. If your order is delayed in transit, please email customercare@farmergracy.com so we can assist with that. https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 6 months ago

“I did not think the packaging was as good this year I had a poppy plant jammed into the very small box along with my bulbs which got slightly damage”

Helpful Report

Posted 7 months ago

Hello, We're sorry to hear that your Papaver arrived damaged. Please get in touch by emailing customercare@farmergracy.com so we can arrange a replacement for you. All the best, Farmer Gracy Customer Care

Posted 7 months ago

“I have ordered bulbs for myself and some friends All have arrived safely. However, until they bloom I have no idea how they will be. I await with anticipation.”

Helpful Report

Posted 7 months ago

“This year bulbs were not so good as usual.”

Helpful Report

Posted 7 months ago

Hello, We're sorry to hear that you are disappointed with your bulbs. Please send a photo of any which concern you to customercare@farmergracy.com and we'll be happy to check whether they're ok or if they need to be replaced. All the best, Farmer Gracy Customer Care

Posted 7 months ago

“We love the flowers but I’m still waiting on an order placed in September! Farmer Gracy isn’t good at letting customers know when the bulbs their customers have ordered will arrive.”

Helpful Report

Posted 7 months ago

Hello, We're sorry to hear that you're still waiting for your order. Please contact us by emailing customercare@farmergracy.com so we can check on that for you. All the best, Farmer Gracy Customer Care

Posted 7 months ago

“There always seems to be a few bulbs that are not very good quality so if your are planning a display you will need to order extras, having said that they have always replaced them on request but its just all the hassle of waiting for replacements etc, automated packing no doubt!”

Helpful Report

Posted 7 months ago

“Ordered over 100 bulbs. Noticed some poor quality/ diseased bulbs in one pack. Emailed FG & included a pic of some damaged bulbs in my hand(had 5 bulbs in my hand for the photo)FG refunded me the cost of those 5 bulbs. Emailed again to say that was just a portion of the damaged ones & was then refunded for the full pack.”

Helpful Report

Posted 7 months ago

“Lovely bulbs, good quality and size. Unfortunately only one of three Fritillaria bulbs received initially, the two were replaced but thought I would have received a little something as an apology!”

Helpful Report

Posted 7 months ago

“My agapanthus North Star is showing no sign of life. The hermodactylus only three have grown. Iris Germanic a black tie affair only one has grown. I don’t know when the eremurus and erythronium should begin to grow but there is no sign of them at all”

Helpful Report

Posted 7 months ago

Hello, We don't stock some of the varieties you have listed, but please get in touch about the hermodactylus, erythronium and eremurus if there's still no sign of shoots by January or of you find the bulbs are soft/rotting. All the best, Farmer Gracy Customer Care

Posted 7 months ago

“How can I possibly review until the bulbs flower (or not) in the spring?! Good service, packaging & delivery - that's all I can say so far.”

Helpful Report

Posted 8 months ago

“Due to my order being lost by the delivery service Evri it took 4 weeks before I received it! After contacting yourselves,I did finally receive the order! This time asked for it to left at the local Evri shop from which I collected it ! Also received an extra surprise! Thanks.”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that your parcel was lost in transit. If there are ever any delays or other issues with a delivery, please email customercare@farmergracy.com and we'll handle that for you and arrange replacements where needed. All the best, Farmer Gracy Customer Care

Posted 7 months ago

“The tete bulbs were large and lovely. The rosy onion bulbs had several soft bulbs and were disappointing. Crocuses were ok. Won't order again as could have bought better locally.”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that some of your bulbs arrived in poor condition. Please email customercare@farmergracy.com so we can arrange replacements. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“The bulbs are smaller than I expected for Camassia's - will just have to see how well they grow.”

Helpful Report

Posted 8 months ago

Hello, If you have any concerns about your bulbs, please send an email to customercare@farmergracy.com including a photo of the bulbs in question and we'll be happy to check whether they are ok or if they need to be replaced. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Most of bulb delivery good, except for one rogue unhealthy-looking bulb in Katinka (pictured in centre of attached photo). Rather disappointed.”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that one of your bulbs has arrived in poor condition. Please contact us by emailing customercare@farmergracy.com - one of the team will be happy to resolve this for you. All the best, Farmer Gracy Customer Care

Posted 8 months ago

Farmer Gracy is rated 4.8 based on 29,086 reviews