Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,603 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,603 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

Write Your review

Tell us how Farmer Gracy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farmer Gracy 5 star review on 2nd August 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality was excellent as usual, however I was disappointed to find only 19 out of a bag of twenty iris Blue Note and one of those 19 was dried out and not going to grow. I planted them anyway. I don't usually mention such a minor issue but I always commend Farmer Gracy as being better than most so I thought you would rather know than not.”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there are concerns regarding the Iris bulbs received. Please feel free to contact customer care with more information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 9 months ago

“Disappointing they are not in individual packs. Bought as gifts but can’t give bare root bulbs . Expensive error”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear you are disappointed with your order. Our bulbs and bare roots are packed to ensure we limit the amount of excess packaging and to keep them fresh for transit. All the best, Farmer Gracy Customer Care

Posted 9 months ago

“I realize that the weather has not been good - but bulbs that flowered well to start with last year have been very poor or failed to flower again anemones, ixia, gladioli and allium. Also in the order I have just received several of the packets did not have the correct number of bulbs - they were missing. I am disappointed.0”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that the packs of bulbs supplied were incomplete. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 9 months ago

“Thank you for delivery just a few comments 1) delivery was slow 2) good few of the bulbs were soft 3) package was well presented 4) informative leaflet with bulbs”

Helpful Report

Posted 9 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of this time. We are sorry to hear that some bulbs have arrived in this condition, please feel free to email customercare@farmergracy.com and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 9 months ago

Helpful Report

Posted 9 months ago

“We received 50 bulbs to celebrate our 50th wedding anniversary. Unfortunately 3 of the daffodil bulbs were rotten. We contacted the company with photos of the said items and eventually they kindly sent us a replacement pack of 10 bulbs. Again unfortunately 3 of these bulbs were rotten . We did not require any further replacements but highlighted the problem to Farmer Gracy who said they would now check with the packers and distributors to ensure no further problems arise.”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there were concerns regarding the condition of the items received and the subsequent replacements. Thank you for notifying our customer care team, the matter will have been passed to the relevant department for review. All the best, Farmer Gracy Customer Care

Posted 9 months ago

“Such a long delivery time and the box that the bulbs arrive in is usually damaged. I’ve ordered 3 times from here but not sure I’ll bother again.”

Helpful Report

Posted 9 months ago

Hello, We are sorry to hear that your orders have arrived damaged. We kindly ask for this to be reported to the customer care team so we can address the matter, both with the courier and internally. We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of this time frame. All the best, Farmer Gracy Customer Care

Posted 9 months ago

“I was a bit disappointed. I had ordered the Marisol collection of alliums, (25 allium azureum and 25 allium Moly). They all came in the same pouch, not separated. There were 24 bulbs pale in colour, circular shaped and slightly larger than 24 much smaller, darker and oval shaped bulbs, plus a piece of chipped pale stone. Since Moly would be a taller allium than Azureum I planted them accordingly and followed the instructions. Having the different bulbs in separate pouches would have been better. I hope that the results will not disappoint.”

Helpful Report

Posted 9 months ago

Hello, We are sorry to hear that the packs were incomplete and that it was difficult to determine which was which in the collection. We appreciate your feedback regarding the matter. Please be advised that the customer care team are happy to assist with any queries and offer advice on the bulbs received and the planting requirements. Please feel free to contact them : customercare@farmergracy.com All the best, Farmer Gracy Customer Care

Posted 9 months ago

“The bulbs look good, and I have planted them. Unfortunately as you use the courier firm Evri the delivery is poor, I only received my bulbs because I contacted your customer service contact who was brilliant, I received my bulbs 24 hours later, however if I hadn’t contacted them I wouldn’t have received them at all, I strongly suggest you change the courier company you use for deliveries in England. Thank you”

Helpful Report

Posted 9 months ago

“Nicelp packed and in good condition at time of arrival. It remains to be seen whether they are what they say they are! Rating is low at the moment as this important aspect remains unknown.”

Helpful Report

Posted 9 months ago

“Pour le moment je ne l’ai pas encore. Là livraison semble avoir été problématique. J’espère l’avoir sous peu 🙏🏽”

Helpful Report

Posted 9 months ago

Bonjour, Nous sommes désolés d'apprendre qu'il y a eu un problème avec cette livraison et pour la gêne occasionnée. Nous vous demandons de bien vouloir envoyer un e-mail à customercare@farmergracy.com avec les informations afin que nous puissions contacter les coursiers en question. Tous mes vœux, Service client de Farmer Gracy

Posted 9 months ago

“Don’t know how the bulbs will perform they have only been delivered. Delivery was fine”

Helpful Report

Posted 9 months ago

“Bonjour, J'ai trouvé la livraison à venir très longue et 1 des bulbes était pourri. Sinon, votre site est beau et donne de bonnes idées”

Helpful Report

Posted 10 months ago

Bonjour, Nous sommes désolés d'entendre cela. Nous nous efforçons de livrer toutes les commandes dans les délais indiqués sur le site Web et les confirmations de commande. Nous nous excusons si votre commande est arrivée en dehors des délais et pour tout inconvénient causé. En ce qui concerne l'ampoule qui est en mauvais état, veuillez envoyer un e-mail à customercare@farmergracy.com avec plus de détails et un membre de l'équipe se fera un plaisir de vous aider. Tous mes vœux, Service client de Farmer Gracy

Posted 10 months ago

“No problem with ordering the bulbs I wanted it was the delivery side that let the process down. As soon as I saw Evir was delivering the goods I knew I would have problems, did not deliver on the date they said and when the parcel was delivered it was just left on the door step all night although I did leave a message to put it in safe place. Not a good service again from Evir.”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that there was an issue with this delivery and for the inconvenience it has caused. We put our trust in EVRI to ensure all our orders are handled with care and respect and it is disappointing to hear that they have let us down. We kindly ask that an email is sent to customercare@farmergracy.com with the information, we can then contact the couriers to address the service level with them. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“I cannot comment on the performance of the bulbs l purchased yet as it is to soon, but l can say that l thought there was far to much unnecessary literature with them that is wasteful and bad for the planet and environment. I feel there is only need for planting instructions and not for postcards, thanks yous etc. I would have given a higher rating if l hadn't received so much "waste" that simply went into the recycleing.”

Helpful Report

Posted 10 months ago

Hello, We are sorry to hear this. As a whole, the additional paperwork sent with our orders is apprecaited by our customer however we fully understand your comments and thank you for your feedback. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Last year my tulips were poor . Debated if I planted too early mid October .”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of these and for the disappointment caused. Tulips are typically very reliable bulbs and like to be planted when temperatures are cooler, the optimum time to plant tulips is between mid October and December. When growing them in pots, it's best to use fresh compost. Please feel free to contact us by emailing customercare@farmergracy.com if ever there are any problems or if you require any plant advise, the team will be happy to help. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“BEING DISABLED AND LONGTIME SICK,MY GARDEN MAKEOVER IS TAKING LONGER THAN I PLANNED JUST CANT FIND THE GOOD HELP THESE DAYS...... BUT ONCE PLANTED AND GROWING WILL BE BETTER TIME TO GIVE A REVIEW. ITS NOT GOING HAPPEN OVER NIGHT IS IT LOL”

Helpful Report

Posted 10 months ago

“it would have been good for me to have a colour pic on each packet as I had to search on website re colour . The bulbs arrived in good time and in good condition but impossible for to review until they have flowered! I will plant Oxalis inside in a pot as I didn't realise it doubled as a houseplant. I probably won't use FG again as quite pricey per bulb”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that you may not purchase from us due to the price of our bulbs. We run a variety of promotions throughout the year and we notify customers of these offers via our newsletter. These may be of interest to you in the future. With regards to the information we list on the packaging, we do not contain images but we do note the colour of the bulbs along with their height and how deep to plant. We hope this aids our customers when it comes to planting. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Box arrived damaged. This could be down to the carelessness of the carrier, Evri. The bulbs were labelled but it would have been helpful to have pictures of the tulips on the various packages to remind me of their colours.”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that there was an issue with this delivery and for the inconvenience it has caused. We are happy to liaise with the couriers on our customers behalf if any issues arise. With regards to the packaging, this contains a variety of details including a note of the colour. We have tried to include information that we feel is beneficial to have while planting. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“I want to give you a good review but I have spent a considerable amount over the last few months with you and just placed another large order on Sunday only to then receive money off email the next day.”

Helpful Report

Posted 10 months ago

Hello, We're sorry that this offer was not available when your order was placed. Please feel free to contact the team at customercare@farmergracy.com as we can review the matter for you. All the best, Farmer Gracy Customer Care

Posted 10 months ago

Farmer Gracy is rated 4.7 based on 33,603 reviews