Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,603 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,603 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 30th July 2025

1640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please wait with shipments until the weather is accomadationg enough. Maybe check the weather report before sending out the plants??”

Helpful Report

Posted 5 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. Please note, if you have any specific delivery requirements then please feel free to email customercare@farmergracy.com and we will do our utmost to accommodate. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Hard to review properly but all of my tubers were broken in many places and I suspect gall on 2 of them. Hopefully I’m wrong - time will tell!”

Helpful Report

Posted 5 months ago

Hello, We are sorry to hear that there are concerns regarding your dahlia tubers. They can be quite fragile and during harvest they can suffer light damage. Bent tubers which appear cracked where they join the neck are common and this won't usually have an impact on the performance of the plant. If you wish to provide some photographs of the tubers in question, we can then asses them and offer reassurance regarding growth or arrange replacements if necessary. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Hi, ordered a few weeks ago but yet to receive my order so just wondering when they are going to arrive. Understand that so.e things may not be in season yet but it would be useful to know roughly when they'll be delivered please ...”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. Any orders placed before the 1st March will be shipped for delivery by the end of March. Please note, if you have any specific delivery requirements then please feel free to email customercare@farmergracy.com and we will do our utmost to accommodate. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Have purchased from FG for many years and have found their customer service to be excellent. I recently purchased a rhizome of phlox and when received could clearly see that there was nothing in the bag with the compost! I contacted them and they immediately sent a replacement, but to be honest even that one was barely 3ins long! I have planted it in the greenhouse so it has every chance of developing but if it does not, they will know about it. I have 40 years of gardening experience and run my own gardening club but I sometimes wonder if its better to grow a well established plant locally and save the doubt.”

Helpful Report

Posted 5 months ago

Hello, We are sorry to hear that there are concerns regarding the size of the replacement bare roots. Please feel free to send an email to customercare@farmergracy.com if you have any concerns regarding their growth as the season progresses. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Tubers arrive in average condition, many broken necks. In 2023 i made 5 new raised planters and stocked them with new tubers. In addition to those in the ground I lost 25% of my new stock to gall out of 100+ new tubers. Last year (2024) 15% evenly between 2 suppliers one of which were from FG. Since 2023 I have written the supplier on the back of each plastic plant tag. Last year my biggest loss to gall from FG was a three pack of Seniors Hope. Shiloh Noel, also a three pack, was mislabelled and not in fact SN. This year I’m pleasantly surprised that minimum breakage occurred in transit. On the plus side, the variety of dahlias from FG is excellent and the quality of full grown plants is good. Customer service is also good and tubers exhibiting gall before planting out are replaced. My recommendation to buyers, do not plant in communal areas for the first two years to avoid spreading gall to other plants, check regularly and dispose of in household waste not composting or in a recycling bin.”

Helpful Report

Posted 5 months ago

Hello, We're sorry to hear that there have been some problems with gall. This can remain in the soil from previous years and affect new tubers planted in the same soil. It can also occur of its own accord in some weather conditions. Typically, our dahlias do not have gall but please always contact us by emailing customercare@farmergracy.com including photos if you have any concerns about products we have sent to you so we can check and replace where needed. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Scored as "acceptable", but disappointed with the small size of the dahlia tubers.”

Helpful Report

Posted 5 months ago

Hello, Dahlia tubers are naturally different shapes and sizes, often a tuber which appears small will still grow into a full-size flowering plant. If you wish to provide some photographs of the tubers in question, we can then asses them and offer reassurance regarding growth or arrange replacements if necessary. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“One dahlia tuber looked really good, the other one was a bit smashed so a lot of the tubers were broken, but there should be enough left to grow a plant.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. Dahlia tubers can be quite fragile and during harvest they can suffer light damage. Bent tubers which appear cracked where they join the neck are common and this won't usually have an impact on the performance of the plant. Please feel free to send an email to customercare@farmergracy.com if you have any concerns regarding their growth later in the season. All the best, Farmer Gracy Customer Care

Posted 5 months ago

“Suggest that you ask me to review when the Dahlias have shot”

Helpful Report

Posted 5 months ago

“Love the quality of the plants. Unfortunately due to a mix up am still awaiting a peony. Customer service very responsive but have still to hear when I will receive the plant. X fingers its soon!”

Helpful Report

Posted 5 months ago

Hello, We're sorry to hear that there is a discrepancy with this order on arrival. If the matter has not been resolved then please reach out to us again either by email or phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 5 months ago

“I live in the Southwest of France where winter temperatures seldom go dow to -3 (and for a very short period of time), and for having grown this grass over many years, I can tell you this grass is not hardy at all. Other gardeners have had the same results. So, it's not very honest to write it can cope with -5°C. Not a good point for you...sorry.”

Helpful Report

Posted 6 months ago

Hello, Some of our grasses are half hardy which means that they can tolerate temperatures down to around -5C, however their tolerance to sub-zero temperatures also depends on the soil and how water retentive it is, and how long the soil remains freezing. Customer care are happy to assist customers with making suitable plant choices, and it is also advised that half-hardy plants are offered protection over winter in case temperatures freeze for longer than usual. All the best, Farmer Gracy Customer Care

Posted 6 months ago

“Very disappointed, I purchased 105 ranunculus bulbs of assorted colours. Only 35 are actually growing, 80 have turned to dust.”

Helpful Report

Posted 7 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of the bulbs received. Please feel free to send an email to customercare@farmergracy.com with further information and we will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 7 months ago

“Keep ordering calla "Purple Hazel " for years with a hope to get one.Last year wrote special request.This type calla don't exist anymore. I can't understand why Farmer Gracy adding this variety as available for years if they don't have it.”

Helpful Report

Posted 7 months ago

Hello, Calla 'Purple Haze' has been part of our range for a number of years, we don't typically hear reports of this variety flowering incorrectly but we apologise if this has happened to you on more than one occasion. The colour can naturally vary slightly which can also depend on growing conditions, e.g. temperatures, light levels. If ever you have a concern about a plant we have supplied, please email a photo of it to customercare@farmergracy.com and one of the team will be happy to advise and resolve if there appears to be a problem or error. All the best, Farmer Gracy Customer Care

Posted 7 months ago

“Amaryllis Bulbs arrived twice with growing bud snapped off. If bulbs are budding, a paper cup placed over the bulb and firm paper wrapping would have avoided this. You have replaced, but what a palaver!”

Helpful Report

Posted 8 months ago

“Poor quality Erythronium corms and others. Not sure about buying again.”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of the bulbs received. Please feel free to send an email to customercare@farmergracy.com with further information, one of the team will be happy to help. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Our first order went missing so we had to order again and didn't get the exact order that we placed initially. The second order did arrive and all the bulbs seem fine and are planted.”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that there was an issue with this delivery and for the inconvenience it has caused. We endeavour to replace all missing items however, as the season progresses, the stock can be limited in some varieties. We apologise for any disappointment this has caused. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Ordered 3 giant Alium bulbs and they looked great so went back on line and ordered 2 bags of 25 smaller alium bulbs. One pack looked great, quite big and how I’d expect them to look. The other bad of 25 were tiny, dried out, flakey and dusty. I planted them but I’m not holding out much hope that they’ll grow. They just looked very different to the other bag”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that there are concerns regarding some of the bulbs received. Please feel free to send an email to customercare@farmergracy.com with further information, one of the team will be happy to help. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“I know this is not a FG issue however, I’ve just received my last order which wasn’t in a normal FG box. On opening the box the orange princess bag (-6 bulbs)was burst open and the bulbs that were loose x4 were damaged! There are a few other bulbs in the other bags squished! There is no packing list etc that normally comes with the order?”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there was an issue with this delivery and for the inconvenience it has caused. All orders are shipped in our Farmer Gracy boxes with an envelope containing the paperwork. The couriers may have repacked the order due to damage. Please feel free to contact the team and they will be happy to replace any bulbs that have been damaged in transit. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Hope to see beautiful flowers next Year !”

Helpful Report

Posted 9 months ago

“Hope to see beautiful flowers next Year !”

Helpful Report

Posted 9 months ago

“The most recent order I placed for Daffodils did not arrive in what I would call best condition two of the bulbs were on the soft side and the remainder were varied. Not what I expect from Farmer Gracy”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of some of these bulbs. Please kindly contact customer care with further information and one of the team will be happy to arrange replacements. All the best, Farmer Gracy Customer Care

Posted 8 months ago

Farmer Gracy is rated 4.7 based on 33,603 reviews