Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,603 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,603 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 2nd August 2025

1639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have made multiple purchases from Farmer Gracy over the last year with mixed results. All my purchases have arrived well packaged and within the delivery time frame. Some varieties eg Peonies, Gypsophila and Hardy Geraniums have done well and I have been very pleased with the results. I ordered 2 varieties of Aquilegia, 1 of which flowered this year, and is the Aquilegia mix, not what was ordered. I suspect that the other variety will also be wrong, but will have to wait until spring. The Crocosmia Suzanna and Yellowtail Iris have grown well, but Iris Tipped in Blue has mixed results. The Salvia Dark Knight has been a disaster, with only 2 plants resulting. The Hosta White Feather all grew and are very healthy. They were initially white but have since, without exception, become green. I contacted customer service when I saw that the Aquilegia were not what I ordered and was refunded very quickly and told to let them know if the other batch is wrong, when they bloom. I would definitely give 5 stars for customer service!”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that there you have had mixed success with the orders received from us. We cannot guarantee they will grow in all places, however we do guarantee that they'll arrive in healthy and viable condition. Please feel free to send an email to customercare@farmergracy.com if you have any concerns regarding plant growth as the team are happy to assist. With regards to the Hosta White Feather, it is a very tricky variety due to the lack of chlorophyll in the new growth in early spring. Such white foliage cannot be maintained throughout the growing season as the plant needs green chlorophyll in order to feed itself. Therefore by early summer the foliage starts to take on a green hue. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“I have ordered quite a few items from Farmer Gracey over the last 1 to 2 years. Some have been very disappointing ie Ranunculus. Some bits of root failed to survive. Others survived but I question wether they actually were what they were suppossed to be ie T rex hosta. I've had more success with bulbs but again question wether they were actually what I ordered ie white narcissus. I thought they would be small like tete a tete but turned out to be full size. Ordering and delivery etc are excellent.”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that you have had mixed success with plants with us over the past 2 years. Please feel free to send an email to customercare@farmergracy.com with any concerns you may have. The team will be happy to help. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“I look forward to seeing the Alliums, Irises and Muscari bloom in the Spring, but unfortunately I received rotten bulbs in two of the species of Alliums, in the Daffodils, and within the Croci bulbs. Only 3 of the 10 of the Croci were healthy.”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of some of the bulbs received. Please feel free to send an email to customercare@farmergracy.com with further details so we can replace or refund accordingly. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Normally fantastic disappointed with my black Cala lilys they've had deformed flowers one variety”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that there are concerns regarding these plants. Please feel free to send an email to customercare@farmergracy.com with further information and one of the team will be happy to help. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“I again find myself having to draw your attention with my latest order of tulip & narcissus bulbs. Order number FG1909814. Upon inspection of all the bulbs I found a total of 6 tulip Brisbane bulbs with what I would describe as a fungal disease. (Photo available if required ) The rest of the order is perfect of 89 other bulbs. I hope you will replace these bulbs asap. Kind regards Derek Hunt”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of some of the tulip bulbs received. Please feel free to send an email to customercare@farmergracy.com so we can arrange to replace or refund accordingly. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Bulbs first class delivery was a bit late 8.30 pm”

Helpful Report

Posted 10 months ago

Hello, We're sorry to hear that there was an issue with this delivery and for the inconvenience it has caused. Please note that we are happy to liaise with the couriers if you have any queries with a delivery in the future. All the best, Farmer Gracy Customer Care

Posted 10 months ago

“I have only bought Allium bulbs. They look good but I cannot evaluate until next year when they grow”

Helpful Report

Posted 10 months ago

Hello, We're pleased to hear these have arrived safely and in a good condition. We hope they will give a great display in Spring. We have advice regarding planting and care that will allow you to get the best from your bulbs. https://www.farmergracy.co.uk/blogs/planting-care/allium-planting-instructions All the best, Farmer Gracy Customer Care

Posted 10 months ago

“Some of the bulbs are very small compared to the others and some look damaged. But only time will tell if they are successful”

Helpful Report

Posted 11 months ago

Hello, Do get in touch by emailing customercare@farmergracy.com if you have any concerns about yoru bulbs. If you can attach a photo of any items which concern you to your email, we'll be happy to advise on whether they appear normal and healthy or if they need to be replaced. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“The bulbs have arrived very early as tulips,etc., will not be planted for at least another two plus months. I’m sure they will be absolutely wonderful when they flower in 8-9 months time, late Spring, then I hope to give a brilliant review of 10 stars 🌟.”

Helpful Report

Posted 11 months ago

“recently received my order two sets of tulips. came I the same box however charged two times postage a bit off ithought.”

Helpful Report

Posted 11 months ago

Hello, If we have packed both orders together and you have paid two postage charges, please get in touch by emailing customercare@farmergracy.com so we can refund one of the postage charges. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“I bought a lot of dahlias last year. Must have been 15, I put then all in pots as I have clay soil. Most of them don’t flower, just green leaves. I only have about 6 which flowered or flowering now. The plants are quite small except for one red . My previous dahlias from the uk supplier were much bigger, unfortunately the squirrels and pheasants dug them up. I have bought some tulips now. The quality looks good. The delivery and packaging is beautiful, but that’s about all.”

Helpful Report

Posted 11 months ago

Hello, Dahlias have had a slow season this year but most are starting to flower by now. How soon they start flowering depends on how early they are planted and also the weather. Please send an email to customercare@farmergracy.com with further detail and one of the team will be happy to advise further and resolve any issues. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“Normally fantastic disappointed with my black Cala lilys they've had deformed flowers one variety”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear there's a problem with your Callas. Please send an email to customercare@farmergracy.com including a photo if possible so we can advise on that. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“The Wyndham tulips are quite small bulbs, many not even 10cm. Likely not all will flower. Will see what happens, I plant them in pots and keep an eye on how many per pot I get. The La Belle Epoque in comparison were much larger and have have done well for me in the past.”

Helpful Report

Posted 11 months ago

Hello, Some bulbs are smaller this year due to weather conditions, however they are the same maturity as usual and should put on a great show. We hope you enjoy them, but do get in touch by emailing customercare@farmergracy.com if there are any problems or if you have any concerns. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“The plants and flowers are beautiful, a broad assortment and carefully wrapped and packed for shipping. Arrives at a time when you can plant them so the waiting time might be a bit longer. I've ordered 3 times now with a variety of bulbs but each time around 1/4 or 1/3 of the plants will not sprout. I've read and followed the instructions carefully each time but some will just not grow. Which is a pity, especially for the price I've paid for these beautiful plants. Also one time I've just recieved some packed mulch without the bulb which I found quite hilarious and put in the ground anyway but allas, nothing grew. The plant which do grow and flower are beautiful though. I'm quite happy with my dalias, narcissus, iris and tullips”

Helpful Report

Posted 11 months ago

Hello, Thank you for your review. We're sorry to hear that some of your bulbs might have failed. If ever you have any concerns or there are any problems, please get in touch by emailing customercare@farmergracy.com and one of the team will be happy to assist you. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“I haven’t seen a single yellow flower and maybe a couple vaguely light pink on these. I bought it because it’s “mixed”.”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of these. We do our utmost to ensure the correct plants are shipped and we are sorry to hear that there may potentially be an error with your order. Please feel free to send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“Can only comment on bare root plants, and it's a mixed bag, really. I followed the seller's instructions to the letter. The Cannas and the Ferns were great, and quickly grew into healthy plants. The 'dark red' Ranuncus were very slow to appear, and the few that flowered were pale pink! Four Asclepias arrived (I paid for five) They were tiny and in dreadful condition and only one eventually sprouted.”

Helpful Report

Posted 11 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of some of these and for the disappointment caused. All bare roots should arrive in a viable condition ready for planting. If any appear to be in a poor condition or undersized then we kindly ask that we are notified within 14 days of receipt of the order so we can arrange to replace where possible. Please feel free to send an email to customercare@farmergracy.com with further information regarding the plants that are yet to show signs of growth or that appear incorrect. The team will be happy to assist and rectify any issues for you. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“My alliums have been planted for 2 yrs and still only this year gave a bit of a show 😢they half opened looked really odd I think I will pull them up this autumn as more stem and then dying leaves with a poor show on the top I had to take the outer leaves off to help them to show anything at all Very disappointing”

Helpful Report

Posted 1 year ago

Hello, We are sorry to hear these Alliums have not flowered as expected. Alliums will usually flower year after year however they can fail to thrive if they have been planted too deep, too shallow, in boggy soil and in a position without sun. Some varieties (typically the larger types) have relatively short lifespans and the bulb can die after the first or second flowering season. Our team are happy to offer advice if you wish to contact them with further information. customercare@farmergracy.com 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 1 year ago

“I recently bought 3 lots of echinacea from you but none if them have taken I first put them into tubs and mist if them died. The 4 remaining are nit doing very well Therefore i will not order more from you. Also there were no instructions with the plants as to how to care for them Your comments would be aporeciated”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the growth of these Echinacea. We have planting and care guides for all our plants on our website and our team are happy to offer any advice if required. https://www.farmergracy.co.uk/blogs/planting-care/echinacea-planting-instructions Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to help. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Have made two purchases thus far. Firstly were a number of approx 15 Phlox / Saponaria. So far only 9 have grown. The remainder havent taken. My second order was for 120 Anenome bulbs. So far it appears that less than 30% are growing.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the growth of some of these. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 1 year ago

“Very disappointed with the alium bulbs I bought. Very few have grown, they are spindly and I’ve had only two not very attractive flowers. Nothing like the illustrations on their website despite being grown in new compost.”

Helpful Report

Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the growth of these and for the disappointment caused. Please feel free to send an email to customercare@farmergracy.com with further information regarding when and how they were planted so we can address this for you. All the best, Farmer Gracy Customer Care

Posted 1 year ago

Farmer Gracy is rated 4.7 based on 33,603 reviews