Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,888 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th October 2025

1642

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please do not order from here. The plants I received were half dead and I could do nothing with them. When I reached out and sent photos I was fobbed off - kept getting messages saying they were busy. Horrible company to deal with.”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that you are disappointed with the plants received and the service provided. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 8 months ago

“I had a few questions before ordering which the team answered quickly and gave me the confidence to place my order. Flowers and bulbs arrived on time and in good packaging. They all looked quite healthy apart from 1 variety which just looked like a bit of branch. I planted all the roots as instructed but the one that looked like a branch haven’t grown. I raised this via the online help and sent photos but haven’t received any response. Feels like customer service post sale is non existent.”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of one of your plants. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Very disappointed, items missing from order. Have messaged twice but no response”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that there is a discrepancy with this order on arrival. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 8 months ago

“So happy with farmer gracey. Everything I’ve bought has grown and come on really well. My goat T rex hosts is a lot bigger than last year and I’m even getting flowers. Can’t wait for it to get to full size. Absolutely love it. Thank you for your care of bulbs and info supplied. Best garden people ever”

Helpful Report

Posted 8 months ago

“I have been purchasing perennial plants from farmer Gracy for at least three years now .The delivery has been a bit slow this year but when they arrive they are well package and the plants are in good condition .Plants I bought last year and the year before have all came back and are doing very well .This year I purchased lupins,I put them straight into the ground and I’m delighted to see they are growing well.”

Helpful Report

Posted 8 months ago

“First time for years I’ve ordered perennials online and my heart sank when I saw the small Hostas and Astrantia in their little bags. However 5th weeks on i have strong healthy plants almost ready to go into the garden borders. Really excited to see them grow on , many thanks”

Helpful Report

Posted 8 months ago

“Lovely plants, very healthy and well packed, though one of my dahlias has not grown, but not to worry. Information given for planting a great help. Highly recommended.”

Helpful Report

Posted 8 months ago

“Great bulbs always excellent service would buy from this company again”

Helpful Report

Posted 8 months ago

“I always buy my Spring bulbs from Farmer Gracy. They are excellent quality. This year my favourites were Blushing Beauty, Supri Erotic, Lady Smile and Fiery Dream. They were much admired by my neighbours. I cannot upload my photos which is a shame.”

Helpful Report

Posted 8 months ago

“Great quality plants. Delivered in a well packaged box .”

Helpful Report

Posted 8 months ago

“Both times I have ordered the plants were in excellent condition and in the given timeline”

Helpful Report

Posted 8 months ago

“Ordered a lot of plants. They all came well packed. Delivery was delayed by a day but I emailed customer services and they responded within an hour. It arrived later that day. Planted immediately in the rain under mulch and all bare roots are growing. Dahlias are starting to show. Bulbs are taking their time. The Astilbe Fanals took to their spots and in less than a month are setting flower which is amazing. Been perfect weather and I have been tending to all the plants. Photos of the Astilbes, & the young Peonies, Eryngium & Echinops.”

Farmer Gracy 5 star review on 17th May 2025

Helpful Report

Posted 8 months ago

“belle reprise sur la quasi totalité!”

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Posted 8 months ago

“My root plug plants were all well packed in their own individual bags of compost with helpful advice and nice packaging. Every one is now growing well and i'm looking forward to when they flower!”

Helpful Report

Posted 8 months ago

“Hi bought a Miscanthus Red Lady a month ago when it was delivered delivered planted it watered it and it died I thought it was not very healthy when I got it, so I contacted Farmer Grady who replaced it when that came it looked a bit better there was a few green shoots on the plant ,with it being bare root I thought ho this will be all right but no the same thing as happened very dissapointed I had all ready sent a photo of the plant”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of your replacement miscanthus and for the disappointment caused. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“I bought 12 begonia potted them straight away & all failed very dissatisfied”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of your begonias. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“I have bought lots from this company and have been mostly happy - bought 4 dahlias and only two have grown - I emailed them and failed to receive a response which was disappointing - had hoped for better”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of some of your dahlias. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Ik heb dit jaar voor het eerst planten en bollen gekocht, de meeste planten en bollen zijn goed opgekomen. Maar de duurdere en teerste planten komen niet op, zijn ook zo klein vooral de agapantus en de rose dicentra.”

Helpful Report

Posted 8 months ago

Hallo, Het spijt ons te horen dat er zorgen zijn over de groei van deze planten. Stuur een e-mail naar customercare@farmergracy.com met meer informatie. Een van onze teamleden helpt u graag verder. Met vriendelijke groet, Farmer Gracy Klantenservice

Posted 8 months ago

“I love farmer Gracy, the website is easy to use and many pictures of each item, I have bought many things this year and have not been disappointed. There were a 3 bare roots that needed replaced but in a total of 60+ it was done with no quibble.”

Helpful Report

Posted 8 months ago

“I've had three deliveries from farmer gracy this year. First two great, last one dreadful. Puny dried out bits of root! I did e mail farmer gracy but so far I have just been ignored!”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that there are concerns reagrding the condition of your most recent order. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 8 months ago

Farmer Gracy is rated 4.7 based on 34,888 reviews