Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,888 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th October 2025

1642

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 out of the 4 Dahlias I bought have not developed any kind of signs of life. The were all of the Cafe au Lait variety. I “reached out” via the contact link but not response. I won’t order again I will go to Sarah Raven.”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of your dahlias. Typically they start to produce buds/eyes by around early May, although shoots may not yet have emerged above the soil surface. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Very, very happy! Package arrived intact (very good quality) with clear instructions and the most wonderful invoice. Bare roots well packaged. Planted on 30/04 and 1 week later they are thriving with life, growing very fast and very healthy. Looking forward to plant them in the ground. Thank you Farmer Gracy!”

Helpful Report

Posted 9 months ago

“Dahlia tubers I bought are doing great, all coming up healthy. Will definitely buy again exceptional service.”

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Posted 9 months ago

“Wonderful service. Package arrived intact, contents well packaged. Excellent instructions on how to plant the different plants.”

Helpful Report

Posted 9 months ago

“After recieving many orders over the years and all been good, the last order I received had 4 plants which were dead, 3 of which were all 1 item. I have emailed twice now but as yet have not received a reply. After years of buying plants from this company I am very disappointed with the quality of the root plants and will not buy from them again if they don't reply.”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there is a discrepancy with this order on arrival. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 8 months ago

“not sure the plants I got will grow, nobody responded to my concern so far”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there is a discrepancy with this order on arrival. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either via the online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Items arrived well packed and within reasonable time frame. Bare roots all looked healthy with signs of growth and all bare roots and dahlia tubers are growing. Very pleased with purchases.”

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Posted 9 months ago

“Very pleased with my bulbs. They are putting on a fabulous show. Excellent customer service and items very well packaged.”

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Posted 9 months ago

“Packing and delivery was high standard. All my plants arrived in good condition. And growing great, including my Dalia’s. First time growing these , cannot wait to see them flower. Very well pleased with everything.”

Helpful Report

Posted 9 months ago

“First order from Farmer Gracy and what a success with the spring bulbs. I've now ordered some summer roots and bulbs and very excited that at last I'm getting fabulous results!”

Farmer Gracy 5 star review on 6th May 2025

Helpful Report

Posted 9 months ago

“I have received a few orders now from Farmer Gracy all has been good. On this occasion one of the 5 large bulbs I received recently was mouldy so I have emailed twice asking for a replacement bulb to be sent. I have heard nothing since.”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there is a discrepancy with this order on arrival. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by the online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Amazing bulbs! Great quality and price, package fantastic, truly pleased to have found you!”

Helpful Report

Posted 9 months ago

“Very disappointed with my last order. Plants came damaged and dead especially lupins and geums”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that your order arrived in this condition. Please kindly send an email to customercare@farmergracy.com with further information and we will replace or refund the affected bare roots. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“I’ve just planted my begonias but they look really healthy and great service”

Helpful Report

Posted 9 months ago

“I've been buying bulbs and roots for a few years now. Every year I say I won't buy anymore. My success rate is not great, specially with roots. Not all of them survive. Can't say it's FG or my fault but sometimes you can tell straight away the root is not good as soon as you open the box. They look rotten, as if they had been in water for a long time. Could be the delivery time to Ireland? I don't know for sure. So, overall my experience is a mixed one.”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that you have had mixed success with the plants received from us. Bare roots should all have some shoots on arrival which continue to grow after they are potted. If any of the plants appear to be undersized or in poor condition (without shoots/buds), please send an email to customercare@farmergracy.com, including a photo if possible, and one of the team will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Plants came well packaged and tracking facilities. Clear instructions how to plant them.”

Helpful Report

Posted 9 months ago

“I order my spring bulbs from you every year & normally they they all bloom with great effect,but this year two lots of bulbs didn’t show at all,they came up as usual but didn’t bloom they were black parrot & ice cream banana.i am just wondering if any one else had the same situation.i shall still be ordering from you because you bulbs are lovely Thank you”

Helpful Report

Posted 9 months ago

Hello, Thank you for your review. We're sorry to hear that there are concerns regarding the growth of your tulips. They can fail for a number of reasons so please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Easy ordering and quick delivery, bulbs selected packed with attention. Before I have my replacement knees have managed to plant, cannot wait to see results.”

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Posted 9 months ago

“Always impressed with literature the accompanies products. Good instructions. Now awaiting to see how things grow.”

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Posted 9 months ago

“Plants arrive beautifully packaged and in very good condition -my go to company for online plant purchase -thank you to The Team”

Helpful Report

Posted 9 months ago

Farmer Gracy is rated 4.7 based on 34,888 reviews