Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,888 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th October 2025

1642

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rather disappointed with no response to my recent complaint. Hollyhock roots were VERY. Poor … treated with great care in my greenhouse. No good. Like your response . Aggrieved. M.G.”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that you are disappointed with your order. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Both bulbs and bare root plants always arrive in good condition. I've been using the company for 4 years and have never had a problem. If plants haven't worked that's usually down to my incompetence! This year I paid particular attention to the growing guides and all of my perennials are growing well.”

Helpful Report

Posted 8 months ago

“Extremely slow dispatch, even when it says it’s dispatched it’s not handed to courier for several days.”

Helpful Report

Posted 8 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time and for any inconvenience caused. Please note, that all orders are shipped from the Netherlands and the tracking updates as soon as the parcel is scanned in the courier's network in the country of destination. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Ordered 6 Dahlia tubers, potted up and put in the greenhouse, along with 12 tubers from my garden display last year. All of my old tubers well on their way, new tubers from F. G no sign of life at all. Very Very disappointed, have contacted company but no response. Will not order again.”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of your dahlias. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 8 months ago

“The bulbs were packaged well but roots had dried up slightly-have now potted in before planting out and seem to be doing okay”

Helpful Report

Posted 8 months ago

“Night and Day Tulips are absolutely gorgeous. What a display, thank you very much”

Helpful Report

Posted 8 months ago

“The only company I use for my gardennow that I have compared quality and sizes, my Tulips compared to others by their side have been MUCH bigger and better blooms , everything I have bought has been top fresh quality, and comparing delivery prices from Netherlands I have paid for same delivery from this country from a big company they have Free Delivery quite a few times which I have taken advantage of, my Buying record is pretty good, bought lots unusual in dark colours , I cannot wait to see what they have for next season I am super exited.”

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Posted 8 months ago

“Absolutely amazing tulips, still flowering after weeks.”

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Posted 8 months ago

“Presi degli Anemoni per la bordura, e degli Oxalis che stanno spuntando! Tutto perfetto✨”

Helpful Report

Posted 8 months ago

“Very good products. Only been using FG for 2 years but any issues I've had have been sorted immediately. I ordered a pink agapanthus which looked worse for wear. FG sent a replacement which also looked dead. Absolutely no problem with a refund. Likewise last year when a Crinum failed. Replacement sent and refund as a gesture. They are always happy to offer advice but at this time of year you need to be patient as they are busy and state that on automated response to email. Overall I'm very happy.”

Helpful Report

Posted 8 months ago

“.....I'm addicted to buying plants for my smallish garden. I just love all things green, variegated, white, flowering or not. I have been ordering (my whole life comes online) plants from anywhere I spot something. Like kiddy in sweet shop!!! Point is I am very, VERY impressed by your Farmer Gracy range, the prices are really competitive. The plants arrive quickly (if right season), there is a very reasonable delivery charge, they come carefully and amazingly well packaged! But most importantly, they are such lovely, healthy plants which thrive!! Thank you so much!!!”

Helpful Report

Posted 8 months ago

“I really want to say firstly that FG products are great! But the alstroemerias I received have not been at all successful. I made sure I planted correctly being a meticulous person who loves the garden. I love alstroemerias and so wanted them to be a success. Out of the six ordered only two have shown any sign of life.”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of some of the alstroemeria received. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Not happy with my order.planted straight away ,but nothing . Would like a refund . Will never order again .”

Helpful Report

Posted 8 months ago

Hello, We're sorry to hear that you are disappointed with your order. Please kindly send an email to customercare@farmergracy.com with details of the issue and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Bare roots verbena lolipop arrived I planted them as soon as they arrived .....and nothing no sign of growth at all .I'm still waiting to see if the crocosmia bulbs decide to grow......I'm so disappointed as generally the plants have been wonderful, the lupins arrived and are growing well”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Most plants and bulbs I have purchased have been beautiful but a white hosta I purchased has never grown .”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of one of your hostas. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Delivery, packaging all fine. Bought 4 dahlia tubers, 3 have sprouted one has not. The dahlia Cafe au lait has failed to produce even a single green shoot. They have all had the same treatment. Any suggestions? A replacement would be much appreciated. Thank you”

Helpful Report

Posted 9 months ago

Hello, Thank you for your review. The larger dinner plate dahlias can sometimes take longer to sprout. We recommend that you check just beneath the soil surface to see any eyes are starting to develop. If it is yet to show signs of small buds developing around the tubers or if the tubers are turning soft then please kindly contact us so we can replace this dahlia for you. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“I have ordered from Farmer Gracy many times. The products are of very good quality , thoughtfully packaged and always a pleasure to receive . All products have flowered / grew well . Will continue to order from them.”

Helpful Report

Posted 9 months ago

“Very disappointed with my last order. Thought they would have been plants!!”

Helpful Report

Posted 9 months ago

Hello, We sell bulbs and bare root perennials. When adding the varieties to your shopping cart the quantities note that they are bare roots and you can select the desired quantity. One the product page for the plant, we have useful information at the bottom of the page, here you will find how to plant and care for the bare roots. We include all the relevant information on the product page to ensure that customers are aware what to expect and how to get the best out of your plants. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“I’ve never grown bulbs before but finally having my own house tempted me to have a go. I ordered a selection from farmer gracey to try a lasagne layering effect. The results have been amazing with flowers from January onwards. The tulips are way better than I thought they might be so thank you.”

Farmer Gracy 5 star review on 8th May 2025

Helpful Report

Posted 9 months ago

“Most were fine but a few of the begonias haven’t started to show yet.”

Helpful Report

Posted 9 months ago

Farmer Gracy is rated 4.7 based on 34,888 reviews